These are my guy's. I'm unfortunately, only giving it 4 stars b/c there seems to be some unwritten…read morelaw that a music store has to employ a few rude jerks, that I simply refuse to do any business with. Fortunately, the majority of the staff are great, helpful, friendly and even have conversations on mutual recommendations. Also, credit must be given to one individual who has made up for an incident that goes beyond terrible service to neglectful, but the manager took care of that and he has proven to be more hospitable. They always encourage me to try out equipment that they truly think I'll dig. I just refuse to take advantage of their generous nature unless I'm able to make an actual purchase. I have made some exceptions however. I do wish their return policy wasn't so tight, but it's a simple case of "People ruining thing's for everybody else" that have compelled them do so. Great conversations, great prices. Anybody who is criticizing their price range I am compelled to ask where are you finding better? (Aside from one store that specializes in USED gear) Money's tight our economy is in shambles and these guys are doing the very best that they can to keep their stock affordable. I always say, these guys are my hombre's AND I HAVE NEVER USED THAT TERM IN MY LIFE!

A local music shop that allows people to come in and just enjoy the atmosphere. With well over 100…read moreinstruments on display, there is something for everyone. We were able to touch and play anything we wanted and the store employee Rob was out of this world helpful. He seemed to genuinely care about the instruments and the people he sold them to. He showed my son a few tricks for his newly purchased mandolin and he even made sure it was tuned perfectly for us before we left. We had such a good experience in this place, we made sure to visit it twice while we were in Ottawa. If you're an officionado of music, this is the place to go!!! If we ever come back to Ottawa, we will definitely come back here.

Everything on this move was like clockwork! Alex, Mark &…read moreEric where fantastic! Professional all the way! Would highly recommend.

They were fast, professional and reasonably priced. Everything from our 2-bedroom was in the truck…read moreand ready to go within two hours. Unloading was a bit trickier because of the long elevator ride but everything was done in a total of five hours. Overall, a great service. I definitely recommend their services.

Thabks to Ally, Curtis and Steve for the wonderful service…read moreThey came in on time and the move came in under the estimated cost.. which never happens. Thanks again Pronto

CARELESS AND RECKLESS Or INEXPERIENCE And IRRESPONSIBLE…read more would be best description if anyone hire this company. Beware. On about early February I spoke with three different movers one which was On Friday, February 10, 2023 Pronto Movers / pronto moving I spoke with Mr. Farhat who appeared to be reasonable. He said many things and sold empty promises to move my items without damages. I decided to hire Mr. Farhat because said I can have this arranged for $2200+ tax. I did not negotiate with him, I recognized the movers hard work. On February 16, 2023 price was agreed in writing for moving to first storage then March 23, 2023 to second move to home. The morning when he arrived at my door his price went up by $100 verbally. Fist tell-tell sign about Mr. Farhat. I dont know, is it lack of experience or responsibilities or he doesnt have knowledge of moving appliances, furniture. I had specifically told him I have high-end (brand new appliances), make sure nothing is damaged. He basically stuff everything in the truck putting things on top other things. Some fragile and valuable porcelains was put on the side, I told him take this at the end do not put anything on these boxes. He could NOT follow on simple importance of my things did communicate with his men. I had to tell each one them myself. Pieces of furniture with scratched. So if you are type of a person like me, who value his belongings I suggest you DO NOT consider hiring ProntoMovers/ProntoMoving. Unloading his truck of course at the end he damaged my appliances and (Mr. Ferhat) was open to said he will do something about it I said thank you just have it fixed. The damages were caused by himself, he stacked a big heavy BBQ machine on top of my appliances which got dented. He did not get back when my stuff was in storage for 30 days. On March 23, 2023 second location moving day, When it is delivered at my home we talked about the damages, he made some offers, I could not agree but days are passing, he started to go on offensive and disagree on things. I repeatedly asked him to fix it. I dont want money or compensation or anything else. YOU DAMAGED IT, JUST FIX IT. They are careless and took no responsibility and are giving me the run around, the company is making it difficult. I care about my things specially valuables and my brand new belongings. Beware -he charge customer for his insurance deductible -he is not clear about (who is responsible) damages under $200 -he will scratches, scuff, drag furnitures cause small repair cost -his Price and Quote will changes base the customers lifestyle, so his written quote is fake/false -he does not care how long will he take, he will give you the runaround

I've been playing guitar for 14 years. I have played in many bands and have played many venues. I…read morehave also taken lessons from many teachers. Justin is the best in my experience. He will teach to your needs and make the material fun to learn. Very chill dude and highly recommended!

From the owner: Justin Duhaime is an award-winning musician and teacher based in Ottawa. He has been teaching…read moreguitar since May 2005 and has a B.Mus.