Ah Ciccone agency is without a doubt the very best insurance company. The staff is top notch under…read morethe guidance of Michael. He is the most knowledgeable and reliable agent I have ever worked with. He truly cares about his clients. I have worked with Michael for many years

I have been working with James at this agency; he is the best. He is accommodating when I call with…read morequestions. He gets back to me promptly with answers. Simply put he is an excellent agent.

My experience with State was very good. Hector was my sales person…read more He was very helpful and knowledgeable. He helped me get the information I needed to make the purchase best suited for my needs. He was very courteous and did not pressure me. I got the bundle both home and auto insurance that I needed. Thankyou Hector, Joe Ciarrocchi

Horrible Customer Service and super unprofessional by the owner Glenn Bartlett. If I could give…read morezero stars I would. Extremely disappointed, hung up the phone while I was still trying to talk and discuss more information regarding the insurance policy. Could be in the industry for over 20 years but it does not mean anytime, clearly all these past years have not taught him anything.

Lauren and Suc are the best, they wrote and service my home and auto policies and do a wonderful…read morejob. They are easy to work with attentive and swift. For your insurance needs they are the girls to deal with. Thanks again.

Corey Chau helped me with my insurance, he is a professional agent! Thank you so much!read more

Not all insurance agents are the same. If you want prompt courteous response from an Agent, use…read moreJohn Costa. He always keeps us informed about discounts and best bang for the buck. Like the State Farm give-back due to Covid19. Just today, we needed a quick response for a binder for a new car lease and John had it to us within 15 minutes. WOW, how's that for service!!! THIS GUY GETS IT!!!

State Farm as a whole is a terrible company. The people in this office are impossible to get in…read moretouch with. Don't bother with state farm if u live by the ocean. They will play games with you because they do not want to cover costal properties.

Best place to go for insurance. I have for my apartment and for my business. The rates are…read morecompetitive, and the customer service of all the staff is super attentive. Always get answers back quickly. Recently had to file a claim and it was all extremely smooth with the assessor (very professional). glad I'm with State Farm and with Kevin's branch!

Super friendly staff! It's not your ordinary insurance company, it's family. I'm sitting at home on…read morethe phone and everything was done in a few hours. Can't thank melody and Kevin for the wonderful service. It's their professionalism and trust that win my heart. Highly recommend.

I was looking for an insurance agent and I came across this agency and Magaly was amazing! She…read moreanswer all my question and did the best to give me a good rate . Very polite and very professional.

I highly recommend Brian Levitt and team at State Farm. Their professionalism and personal…read moreassistance are admirable! Magaly Lopez-Reyes was adamant to make sure my insurance did not lapse. Outstanding customer service and all others should follow their lead!! Thank you! Linda B.

Very good experience with Barbara. She has been very responsive and adaptive to my various home…read moreinsurance needs. Adaptive in the sense that she took a close look at the details and helped me get the endorsements I needed to be protected. Always responds to emails, which I appreciate as well.

Jay Persi is a stereotypical insurance salesman that is beyond eager to make his sale, collect his…read morecommission and then never deal with you again after locking you in for annual commissions. He went all out to sign me up for an expensive Chubb homeowners and umbrella liability policy(don't get me wrong I think Chubb is good) and the moment he becomes your "agent of record" don't expect to hear from him again. During the sale process he also misrepresented (though probably on accident) that I had no coverage under another homeowner's policy for an investment property, and I had to crawl through the insurance docs to confirm he was wrong. After signing up for Chubb through Jay, I purchased another home, moved and did various things where I needed information and he would not have the courtesy of even responding to my phone calls or emails. I called Chubb a couple times to complain about Coughlin but they were eager to protect their "producer" and while offering to address my immediate need, they were reluctant to take a complaint and would not give me the option to move to another agent. Which is a shame given Chubb is otherwise a good company but I am in the process of shopping for another carrier now because I simply cannot allow this agent to continue earning commissions off me for nonexistent customer service.

Couldn't have had a stranger and more unproductive experience. I ordered the renter's policy and…read morethen was bait and switched to a new policy with higher deductible. The reason? According to Mr. Winter's office assistant, bad loss history. I had a loss involving a a cell phone, which paid out a few hundred dollars. When I asked to speak to the principal, Mike Winter, I was told he was not available and despite my leaving a message, he never bothered to return my call. Is he even situated in the office? In my view, a totally shady operation. And if you are looking for an engaged broker, this is definitely not the place to land.

The lady in the office YALITZA was so RUDE on the phone coz she likes hang up on customers on the…read morephone (I encountered this the first time in April 2021 and I addressed it with Mike Winter - the boss. He said they never received any complaints for any employees. Interesting! Then yesterday, she hung up on me again.) therefore I went into office today, because want to ask some questions in person. Her first line: did you make an appointment with me? (I have been buying from them since 2011, never have I known that I need to make an appt. I always just walk in!) her attitude was bad and offensive. My boyfriend told her: you were rude on the phone yesterday. Instead of apologizing or acknowledging it, she questioned him: were you on the phone? (Unfortunately, I was on a speaker phone so he was on the phone) I recommend you don't go there to buy from them. Horrible service!