I would give 0 stars if i could i been given the run around for months now and still no solution,…read moreignoring my calls and emails still waiting for my refund thats more than $1466.00(down paymenti had to pay in advanced)i took down my first review on yelp because i was gaslighted thinking that i would be insured and given my refund by now. This has been an ongoing issue since Feb 2025 this year very bad at communicating and even given a update or follow up on the situation. I DID EVERYTHING I WAS ASKED TO DO ON MY END. My insurance(integon) got cut off off the negligence of the company i would always send the letters and contact the agency when the insurance company would mail me letters and this couldnt be stayed on top of now my car is in the street with NO insurance at all and i been robbed for my money. My other option is paying them another downpayment for another insurance so i can be covered which is more than a thousand dollars but i dont want this issue happening once again so the money thats going to be refunded from the prior downpayment would go towards that but yet im still awaiting MY REFUND. I am not going to pay double to the company for nothing. Oh yea and on top of that i paid insurance for no reason which is paid in full on the website i have proof of so that's means i would be getting my downpayment back and MORE since i paid for no reason everything off because i have no insurance now that randomly cut off for months now.

I called several times to cancel my car insurance it was never taken care of now I'm getting…read moreletters from a bill collector

Fernando helped me with my life, auto, and home insurance, he was very attentive and made switching…read moresuper easy! would highly recommend this office!

From the owner: At the Theressa Parra Lodi, New Jersey office, we proudly serve Lodi, NJ, and surrounding areas,…read moreincluding Bergen, Hudson, and Passaic counties. Since 2022, we have provided State Farm customers with Auto, Home, and Life Insurance. Our team is licensed in New Jersey, New York, and Pennsylvania and is ready to assist with insurance plans designed for your needs. Contact us today to discuss your insurance needs! License #: NJ-3001601204, NY-LA1834603, NY-PC1834603, PA-1138004

After four years of doing business with this company, I couldn't be happier. Phenomenal customer…read moreservice by true gentlemen

You need to demand for Jack ishak. He's extremely knowledgeable and is the consummate…read moreprofessional. I love working with him. His firm has access to multiple insurances to give me the best prices for my business. The best part is that he gets me COIs within minutes as many times as I need for my business for free!

Bob has always been there for our family with regards to insurance needs. Well over a decade we've…read morebeen happy customers.

Bob Testa reached out last month to let me know about multi line discounts that my family would be…read moreeligible for if we added car insurance to our existing coverage. He was very helpful and communicative every step of the way. The transition was smooth and easy. And he helped us realize a huge savings in the process. I would highly recommend Bob and State Farm for any or all of your insurance needs!

February 02, 2026…read more Greetings, This review is belated but no less accurate. Myself and my family have always received excellent service from Frank Petronella and his team. We've been with them a long time. Janet Munoz, and Emaya, particularly, are friendly, considerate, and professional. In one instance, for example, as I recall, Janet went out of her way to arrange and ensure a continuation of our coverage, and at a great price, when our billing temporarily lapsed (which was our fault, not theirs). We've received great service from other team members, as well, in years past. Circumstances prevented me from penning and publising this review sooner, but I'm pleased to do it, nonetheless, and here it is. If you require auto, home, or other insurance, I strongly recommend a call to Frank, Janet, and Emaya. Warm Regards, Vincent Frank De Benedetto Passaic Park, NJ

Emyah is outstanding, very responsive to immediate needs & changes. I like this office very much…read more They don't pressure you into policies when I have spoken to others. They smoothly handled moving my policies from CA to NJ during 2020/Covid without issue. They don't handle Long Term Care insurance but get you taken care of with other agents that can.

They advertise how helpful they are but when you need something I hope you read the small writing…read morebecause they mean it you're screwed not one inch will a bulge I mean price wise wow I switched and saved $1,000

Please be careful with these supposedly "geico" agents it is not the company it is the people …read more.. they do not have the ability to reopen a policy ... it lasts from 10:00 AM until 7:00 PM that they closed and they just said that I They were going to reopen my policy ... they never called or did anything ... because at 7:10 pm I called the real offices of Geico (English) and they resolved me in 10 minutes ... these people are not doing a good job for the company and they have no customer service Por favor cuidado con estos agentes supuestamente "geico" no es la compañía son las personas ... no tienen la capacidad de reabir una poliza ... dure de las 10:00Am hasta las 7:00 PM que cerraron y solo decian que me iban reabrir mi poliza ..nunca llamaron ni hicieron nada ... pues a las 7: 10 pm llame a las verdaderos oficinas de Geico (ingles) y me resolvieron en 10 minutos .. estas personas no estan estan un buen trabajo a la compañia y no tienen atencion al cliente

I used to be a big fan, but the customer service has really gone downhill. I'm sitting on hold…read moreright now because I got an email saying I needed to speak to someone, and I should call in. And into the phone tree you go. I've noticed that once companies start to use these phone trees that make it difficult to speak to someone, they really don't want to actually speak to their customers. So I'm shopping for an insurance company that still prioritizes interactions between people. And I'd even be willing to pay more if I could just get things done by people instead of the hassle of trying to get through automated processes.

Terrible company when it comes to honor their liability for other automobilists. Their driver…read morecrossed right light, destroyed my vehicle and liberty mutual denied my claim. First, for months they did not respond our emails. Than I called and their agent Danelle Bechard asked me to email her the details of the accident. another two months passed and again, no response from her. I called again and she was like, let me check your email and said, your claim is denied. She decided in few seconds after checking my email. In fact she never read my emails, just wanted to give me false hope. They could do investigation, they could read my emails, they could go through pictures but hey had already decided to deny my claim. They knew that I do not have a camera in my car or any witness. I am an Uber driver, I lost my car, and my job because of this accident. I had to borrow money from friends to purchase another car and I still owe money. Just because I cannot prove it, does not mean it did not happen. I could not do anything so just writing this review.

I do not recommend this agency. I called to cancel my policy and Daniel was a bit nasty insisting…read morehe will not cancel unless I send him Dec pages from my new policy. Never had to do that before. It is none of their business who I switched over to. So I decided to cancel with the main 1-800-ALLSTATE. Don't let your insurance agent bully you. You have the right to shop around and save yourself money, especially during this pandemic. Remember is is the agency not Allstate, I love Allstate. So if you have a crappy Agent you have a right to fire them.

Ilda Cartaxo is the embodiment of what it means to be a professional that goes above and beyond for…read moreher customers. I have had the pleasure of working with her and trusting her with various aspects of my insurance needs for the past 8 plus years. Ilda has always sought after the best options for me and my family, keeping in mind protection of my interests in a budget conscious fashion. In todays age of changing customer service industry where consumers can be just another face, she has always provided me with friendly service, following up with me to ensure that all my needs are continually met, even contacting other vendors to make sure paperwork and transitions occur seamlessly. Nobody else has ever treated me so well, and I will continue to value this business relationship with all my respect. Thank You Ilda you are the best.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Lodi, NJ area since 2014, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.