East Bay Hand Medical Center provided me with the best care I have ever received. After over a…read moredecade of chronic carpal and cubital tunnel pain and many attempts to resolve it non-surgically, Dr. Stein and his team took the time to offer me a permanent solution to my pain. They did not enter upon surgery lightly and had me go for a neurological test to be sure. I ended up having surgery of both hands and elbows and am recovering well and quickly. Dr. Stein's bedside manner is excellent and he made me feel seen and my pain acknowledged. As a black woman, I have not always had the most positive experiences in health care so to have this one be so good was almost overwhelming. All of the nurses and PAs treated me with the upmost respect and care. A special shout out to Jen, Lara and Beth, all of whom cared for me as if I were their family. Thank you to Jen especially for all of her work and giving me the tools and authorizing the tests that aided in my decision to go forward with the surgery. And finally to Dr. Stein, I am forever grateful for his expertise and kindness. I am able to use my hands again, something I will never take for granted. If you are thinking of going somewhere else, don't. This is the place to go and you will not regret it.

This practice is discharge-happy…read more I came in for a pinky fracture in 2021. Went through about 6 sessions of therapy. My range of motion never returned back to normal despite the false reassurance by Dr. Stein. The therapists requested my insurance for more therapy sessions so they could try something different to see if they could get my full range of motion back. Even though my insurance approved the sessions, Jenn the PA ended up canceling my sessions being adamant saying I didn't need them. Then she unprofessionally kept arguing with me and said there's nothing else they would be willing to do to remedy the situation. I left a very frustrating voicemail for her asking why they would treat me like that. Not only did she not reply, but a week later, I received a discharge letter in the mail. Fast forward to this week, I had another injury to my hand. Knowing I have limited transportation and access to another hand clinic , I tried calling EB Hand again. I explained the discharge history to the receptionist, but she told me there was no record of me being discharged on file. So then I sent my referral to them and proceeded to book the appointment. I get three hasty call attempts maybe an hour later basically telling me they dug up files from 5 years ago saying I was discharged from their practice. I would avoid this practice like the plague. They mostly deal with Worker's Comp patients, and all they want to do is collect money from your insurance. Whether or not you experience a full recovery or they live up to their treatment promises is of absolutely NO PRIORITY to them. Beware! Zero stars for the medical staff. The one star is for Mike and Joe, the therapists, who were always great to me.

I was a patient of Dr Krinsky for years, he is the best of the best.. I sooo miss him and wish I…read morewas still a patient of his. I moved from C.V. to Manteca in 2011 and switched my insurance from private to Kaiser!!! which meant I had to give up the great Dr Krinskey.. he's a gem. if he's your ortho feel blessed.. he's the original G.O.A.T... miss you Dr Krinskey.

Well lets just say that I missed the opportunity in having Dr. Krinsky as my doctor thanks to his…read moreunprofessional and incredibly rude staff. As a new patient, I would expect to be greeted polietly and addressed professionally as this is supposed to be a professional establishment. Calling to set up an inital appointment and unsure of who to speak with, I had the pleasure of dealing with Jessica. A teenager it seems who had no problem tellng me that I should have been clear about who I needed to speak with. After her rudely transfering me, I decided then that surely a staff who behaves this way can only mean the practice is not respected and I will not have my care in there hands. I decided to call and at least inform the doctor about my experience, and sure enough guess who the manager is. Yep, Jessica! I asked the other teenage girl who answered the phone named Maryann for a way to address a complaint, and her attitude displayed the same careless way as Jessica, so instead of helping me, she decided to pass me along to the other teenager Deana. This is starting to get fun now for them, I guess they have no real work to do. Deanna acted incompident and careless as well and passed me to guess who. Jessica! Yaaay! Well, here we go. I asked Jessica for a way that I could reach the doctor as I was not happy with the way I had been treated today. She said no. and then procedded to give me her personal hotmail email address. SInce I can not reach you Dr. Krinsky, be very aware that your staff is behaving this way and you unfortunately just lost a patient. I was eager to meet you and I hope you fix this.

My wife had ulnar nerve relocation surgeries on both arms. Carpal tunnel both hands. Trigger…read morefinger release on one hand. He also removed a blood clot in her wrist. He was able to do three surgeries on each arm during the same day. This means her recovery was much shorter than recovering from 6 separate surgeries. Dr Stein is meticulous. He dictates notes to the computer while you are in the room. We really like that because we get to hear what his exact thoughts are. He is very efficient in that he does all of the orders for procedures and gets the ball rolling very quickly. He is very personable and enjoyable to be around. His staff is the best! They get things moving before we even walk out of the room. We have never had to wait more than 10 minutes to see him. My neighbor also had the same surgeries from Dr Stein about 10 years ago. She highly recommended him to us. There were specialists that were closer, but we wanted the best and I think we got it!

Unfortunately, my experience with Dr. Stein has not been a pleasant one. I also worked in the…read morehealthcare industry and would like to have compassion for other healthcare workers, but this doctor is definitely not a people person. Due to both arms and my right elbow injury, his diagnosis was that it was due to my bone structure and genetic makeup. This was new to me since I had never heard that before. I am a larger guy, I don't use my hands and arms for strenuous work, healthy, and work out 3x/week with an experienced coach--nothing out of the ordinary. Working with thousands of people in healthcare and other fields, we come across many different ailments, injuries, and stories. At first, I took it as new education and considered that perhaps my DNA structure and genetics were contributing to my injury and pain. I mentioned this to colleagues, other doctors at work, and experienced professionals, and they said they had never heard of this before. While not completely ruled out, it was unusual. After receiving my MRIs and X-rays, I showed up for my appointment and waited close to 2 hours, which is excessive considering it was scheduled. When I was finally called in, Dr. Stein did not greet me and instead commented about having to skip his lunch break due to a busy day. I understand demanding schedules, but there was no acknowledgment that patients are also taking time out of their lives--missing work, managing responsibilities, and traveling to appointments. A simple courtesy call from staff would have gone a long way. I remained calm and open-minded. I noticed another patient leaving unhappy. When I went in, I asked if he could check my other arm, as I had started experiencing soreness. He immediately dismissed it, saying nothing would show up and did not examine it. Within a week, that same arm developed increased pain and numbness, despite avoiding heavy use and refraining from working out. I've met many professionals like Dr. Stein, and it was clear that his level of expertise contributes to an ego that comes across as dismissive. He appeared rushed and condescending during all visits. On my final visit, while discussing surgery scheduling, I asked additional questions to better understand the procedure. He said he only had limited time to answer. After waiting over 2 hours, I would expect at least 15 minutes of clear communication before a procedure that carries risks. I understand his practice is a business, but business also requires trust, communication, and respect. Patients should feel confident in the person operating on them. Comments he made about preferring certain insurance because they paid more were unprofessional. Regardless, he will be receiving a large sum for surgery. While I believe he has the technical ability to perform surgery, I am not comfortable with someone who is rushed and potentially distracted. If appointments are rushed, I wouldn't want someone to rush through a surgical procedure just to get to another appointment or procedure. This leaves more room for error. The reality is doctors cannot guarantee outcomes, but they are responsible for proper care, communication, and follow-up. Once you sign surgical paperwork, you waive many rights--even in cases of error. If there were stronger accountability systems now, I believe interactions like this would be different. And Dr Stein would treat his patients with more respect. Also work with many clients who are also legal representatives, and although there are more legal avenues being put into place if something goes wrong, but I would prefer not to be in that position due to lack of accountability or care. His staff seemed disengaged and under pressure. I've worked in environments where teams create a welcoming atmosphere--this did not feel like one. The way he spoke to his staff suggested stress and tension. It seems like a 50/50 chance of a smooth and full recovery without complications from him or his staff during follow-up. After reading additional reviews, my experience seems consistent with others, which validated my instincts to seek another surgeon who felt more respectful. *To previous and future patients: trust your observations and instincts. If Andrew Stein feels like the right fit, he may help you. If not, you have options. Sometimes going a little further for the right provider makes all the difference. I appreciate everyone who has shared their honest experiences.

I have been having issues with me arm for four months, doctor martin barely listened to me, he…read morebarely even looked at my arm, his phone rang during our consult and shortly after he stood up and slowly made his way to the door to leave while telling me to just wait it out. I left feeling very unheard and disappointed.

Dr. Martin has offered amazing personal care for our family. My family has been to Dr. Martin for…read moremultiple injuries over the last 10 years. He and his staff have always gone above and beyond to offer us care and comfort . We have seen him for knee, shoulder and hand injuries. His honesty and direct approach are refreshing in today's day of medicine. He has also given us great recommendations when necessary. Our children have had multiple sports related injuries and he is the first one we contact.

Honestly I have to be honest. Dr. Abeles and his staff has a…read morevery nice warm friendly atmosphere that welcomes patients in. My visits would be long waiting in the room for the doctor to see me. But once he does he's friendly open about what's going on with your medical condition and his years of expertise knows just how to try and help his patients. Yes he goes the extra mild I must say. You know... I think he's a cool ole guy for a doctor. Thanks Dr. And your wonderful staff for your good work

If I could give this careless, inept, money hungry so called, doctor no stars, or better yet have…read morehis license to practice medicine revoked and him locked-up, I'd do so. He couldn't control himself and performed an in office procedure, which less than 20 seconds before, looking at me from less than a foot away, and our agreeing together SHOULD NOT BE DONE-would be counterproductive to my health and well-being-did anyhow and crippled me.

This doctor's diagnosis is not only absurd but also lacks any logical basis and common sense…read more During the phone consultation, his staff attitude was rude and dismissive, offering no explanations to the questions, yet demanding a definitive answer from me with only yes or no and don't allow me to explain anything. Although interpreter was provided, his staff asked me communicate with her in English at the first beginning.His conclusion contradicts basic common sense. In defending his conclusions, he distorted the timeline of my condition, ignored the pain in my heel entirely, and never addressed it. In subsequent MRI results, all of my symptoms were confirmed. It's unimaginable that a doctor could operate without basic common sense. In my case, it's really hard to tell whether the problem is with his character/morality or his medical expertise. Holding such authority, he instead uses it to intimidate and bully. Even the insurance adjuster said she felt sorry for me. Truly shameful. The whole experience working with him was an absolute nightmare.

I stick with my review of Dr. Taylor as a standup guy, but as an update on my story, I went under…read morethe knife with a different surgeon who discovered that no, I did not have a strain of the long head biceps tendon. My biceps tendons were "the healthiest I've ever seen," said my surgeon after the operation. Instead, it was referred pain from my infraspinatus muscle. I don't blame Dr. Taylor too much for this misdiagnosis; the surgeon who operated on me made the same mistake. I apparently was a tough case. Get your second and third opinions before surgery!

Writing this on behalf of my mom who broke her wrist last October and had to have two surgeries…read more Upon the initial break, when Kaiser wouldn't see her for weeks and she needed urgent surgery, Dr. Franko saw her immediately next day and scheduled a surgery before end of week. He is such a humble, down to earth doctor who explained everything thoroughly and put her mind at ease. He has amazing bedside manner and he listens to the patient with empathy. The surgery and recovery went smooth, I wholeheartedly recommend him. He provides the type of care that you just don't see with doctors these days. It is so rare to have such a caring surgeon.

If you don't want, or really need surgery, simply a good diagnosis or second opinion, don't bother…read moreseeing Franko

Dr Randall and staff are the best. Good Dr.'s have a lnack for having great staffs...They are the…read morebest. Lumbar spinal stenosis...supr job!

As a surgeon Dr Randall is A number one What I don't…read moreunderstand or like is his appointment getting process.. I started asking for appt over a month ago.. they said you need MRI.got MRI it took two weeks to get.. called for appt.. we need follow up records from other Drs... Did that.. called to make sure they got them.. yes.. now Dr has to read him.. finally get an appointment 6 weeks later!!! Couldn't I have had an appointment after saying I made MRI appointment? So upsetting. My husband is in constant pain ... Of course we have to wait.. I'm hoping it's worth the wait.. he has done 3 surgeries on my husband