Don't go into the shoe department and try to return something because you might run into AJ . He's…read morevery rude. The only really rude person I have ever come in contact with Nordstrom!!

Excellent customer service!!!!! I didn't get the floor manager's name (male) but he went WAY ABOVE…read moreand beyond to help me look for a dress with pockets I didn't find what I wanted in a dress, but he left no stone unturned. I greatly appreciate all of his help....he is a TRUE ROCK STAR!!! I did purchase the most beautiful pair of Adidas... They spoke to me as soon as I entered the shoe department! When I checked out, my cashier was Bridgette!!! WOW!!! She totally killt it!!! She was so incredibly personable, funny, and willing to give me suggestions on what to use inside my sandals to help my foot not hurt, and just overall was SUPER SWEET!!! Parking is never a problem, the location is prime, and prices are pretty good. It's not a mall, per se, but I always get the mall shopping feeling when I shop here. They have just about anything you need (dresses with pockets) in every section of the building. It's one of my favorite places to shop. Thanks, Kohl's.

It is not the largest Saks, but it is neatly organized across 2 floors. The store is very clean and…read moreeasy to navigate. Fitting rooms are immaculate. While the selection is not the same as in larger cities, you still get quality clothes, shoes, and accessories, and decent service. Plus, you can always order online and pick up in store (or get delivery to your door). They frequently have discounts and sales, so you can find some really good bargains (sign up for emails and get their mobile app). All the employees are welcoming and helpful. Special shoutout to Cory who is an ambassador for Boss men's - always attentive, friendly, and professional. This is some of the finest shopping experiences in Indianapolis, and even for someone like me who doesn't like shopping for clothes - I enjoy coming here!

Saks is closing prior to July 15, 2024. What's left is a mere shell of a store. Things are reduced…read morebut it's hard to sell items, nothing that can't be missed. I'm going to miss this location. I purchased all of my niche perfumes here. The service was not always excellent but the variety will be missed. I'm told, the store will be restructured into luxury condo living.

A lot of fashions packed into this store to browse. It's so packed that most likely some of it you…read moremight have to ask for help to take it down from their high in the skylights upper hangers. This store seems to find its own niche in fashions. More of a softer feminine country theme throughout. Definitely goes toward the younger demographics. Clerks usually have a greeter/sorter as you come in, but allow you to browse without any hassles. It's a lot more interesting than its competition Urban Outfitters that is in the same mall.

I really liked this store, partially because it was super bohemian. They had more than just…read moreclothes; they have loads of accessories and cute thing for your home. Unfortunately, they don't have a plus sized section (or at least I didn't see one and nobody asked me if I needed anything), but I settled on some jewelry and a sloth heat wrap for my neck. I found some super cute candles too that I plan on getting in the future. I do wish I had been talked to by an employee but they were busy so it's not the biggest deal as I prefer to just helping myself. They had some decent sales going on, which is always good. Their decor was beautiful. They had some awesome flower and butterfly decorations around the store. They even have a sign saying "hello beautiful". Overall it's not perfect but I liked the store a lot and would come back.

I didn't NEED a new pair of yoga shorts, but sometimes, you need to treat yourself. Especially when…read moreyour day has been especially luxurious, and especially when the yoga shorts are only $10! What a steal. I had no idea that Yoga Democracy had sales like they do. Look for the two racks at the front of the store that have clothing for 60% and 80% off. Even if you don't find something on the sales racks, you'll probably find something at this yoga clothing store. Yoga Democracy (or YD Athleisure) has lots of yoga leggings, sports bra tops, yoga shorts and even jackets and hair accessories. The thing that makes Yoga Democracy stand apart from other yoga clothiers is that their designs and patterns are wild. Think leggings with Frida Kahlo faces on them, tops with images of a raven sitting on top of skulls, shorts with a galaxy across the butt. Probably 75% of the patterns are way too out-there for me, but they do have solids and some more tame patterns. I gravitate toward those. The shorts I got are a marbly, astral-looking subdued pattern, and I love them so much. They are soft and supremely comfortable, they're made from recycled plastic, and they fit perfectly. I've already worn them to a yoga class, and they are just what I want in a piece of yoga clothing. I'm looking forward to going back to YD to get some more pieces. The people who work here are super friendly and helpful! They are ready to help if needed, but also leave you alone to browse. And bonus (for me): The woman who rang me up was from Orange County, California! It's so nice to meet other people from the OC.

Only four stars because I traveled here from Ohio & the open times are incorrect :( I was so…read moreexcited to finally try YD on in person, as I've been a fan for years, but have a skin disease & need to try on & test clothes in person before purchasing :( big sad :( also I'm an aerialist & a lot of times this type of fabric is too slick so I seriously needed & was so looking forward to making sure the fabric would work. Everything looked so cute through the windows, especially the new (?) mushroom print.

Hot House always has the best selection of curated vintage clothes. They focus mainly on 70s-90s…read moreclothing, but also carry a variety of new clothes, vinyl records, accessories, and shoes. Everything is clean and smells really good! The prices are really fair, especially compared to other vintage stores! The store itself is so cool! The decor is awesome (especially the cassette wall) and it makes for some fun Instagram photos. Definitely make sure you check out this hidden gem in the Fashion Mall at Keystone!

Hot House Market is like a breath of fresh air in the Fashion Mall at Keystone. This cute little…read moreshop is where you can find real vintage clothing, vintage shoes, vinyl records, cassette tapes (seriously! Like, actual cassette tapes) and other unusual paraphernalia. I just happened upon this store when I was walking around aimlessly at the mall. It's located right by Saks Fifth Avenue, at the end of the mall, just chillin' innocuously, all by itself. My sister collects vinyl, so I pawed through their selection to try to find some sick rekkids for her. I did find quite a few, actually, and they were priced right (anywhere from $1 to $10). The selection runs the gamut from Supertramp to Leonard Cohen to Perry Como. There are records for everyone here! They also sell locally made candles and smudge sticks, for all your burning needs.

I wanted a specific David Yurman ring and was communicating with their Digital Marketing Manager,…read moreJoshua. He was very helpful and responsive to all my questions. I finally decided to purchase it and it arrived in a timely manner and I am very pleased. I highly recommend Reis-Nichols if you see something on their website that you like if, like me, you cannot go in person to their stores.

The jeweler has a great selection of watches and offers design service and stones that really makes…read morethe personal experience of jewelry special. It was not extremely expensive to create a ring for my wife as we incorporated our original stone into a new creation which helped me build upon my original piece.

If you're wondering where to get a cauldron for your next batch of spells, this is the place…read more All jokes aside, The Playful Soul is wonderful, and I can't believe I just discovered it recently. Yes, they do actually have little cauldrons available for purchase, but they also have lots of crystals and gems, books on yoga and wellness, incense and holders, oils, jewelry, clothing, smudge sticks, tote bags, a few foods and beverages and lots more. The retail store is small but they carry a lot of goods made by local craftspeople and purveyors. You can tell that every single item on display has been carefully considered and lovingly chosen. The place smells heavenly, the lighting is lovely, and the air is peaceful in here. It's a nice place. I want to come back and attend one of the yoga classes that they offer each week. They also offer meditation classes, sound baths, reiki and other services.

I just had the most amazing experience at the playful soul. I was guided to do a reiki session and…read morefound the playful soul again. I had an hour reiki session with Larry and he is most certainly a master. It's only been a few hours since my session and I already feel healed and grounded. Thank you playful soul ~ I Love You and thank you Larry you are the BEST

The Key stone at the Crossing Store was an awful experience for me. I was so happy to see Kendra's…read morestore, and when I walked in I was not greeted or offered assistance. The sales associates were standing together and never once acknowledged me. I have been in several Kendra's stores, and have told a lot of people online to support her. However the Keystone at the Crossing, Indianapolis, In was so disappointing. However when a young and nice looking white couple came in they were greeted which I was happy to see. I will not blame or play the race card, but honestly my 67 years on this earth, the experience on Sunday, April 19 at the Kendra Scott location at Malls at Keystone was a negative review. I will shop at KS other locations, but never in that store again. Kendra if you read this review, please note this is not your way, I know that. Thank you.

The customer service was terrible!!! The sales associate, Morgan M., was rude and raising her…read morevoice. They need to have a course on how to speak to customers.