Amazing owners and wonderful products. I spent years managing a jewelry business and can easily…read morespot a well run business with quality products.... this is one of those rare gems. Top notch people and amazing products. My mom loves her gold and pearl earrings! Highly recommend.

The staff were amazing and very polite. The reason for four stars is I tried to tell them that the…read moreclamp's on the ends of my necklace was too small for me to function.So for that reason I barely wear them. It was like a waste of my money.

I was suppose to write this a while ago but work etc and getting locked out of my account made it…read moredifficult. Anyways, I have to say I love this place... though to be perfectly honest I have yet to physically visit. For context my experience was initially online then via phone. I was trying to pre-order a seiko Pepsi watch and this was the only location that was doing pre-orders without marking it up 2~5 x the price. I couldn't put a deposit down but I could add myself to a waiting list. Few weeks went by and I had forgotten about it and accepted it probably just wasn't in the stars for me to get a collector's watch at retail. Then Joe Moyer reaches out to me. We talk and he asks me about myself and if I was still interested in the watch. I know it doesn't sound like much but I think it's more about what it didn't sound like. It didn't sound sketch or overly transactional. It genuinely felt like a conversation and I didn't feel duped or have buyers remorse afterwards.

My brother brought my son in to pick out a watch for graduation. They both had a great experience…read moreand felt like they were treated the same as a someone buying a $50,000 watch. Thank you for creating a special memory for my son!

My jeweler for over 40 years. Never disappoints. Great to work with. Can always be trusted to find…read morea solution to your needs.

I highly recommend Aronstam Jewelers! Marc Aronstam is a very creative artist & is great to work…read morewith! Over the past 5 years, I have worked with Marc to reset, redesign and update family heirloom pieces, including an antique ring and loose stones to create pendants and earrings that suit me. He considers my style preferences, budget and the character of the original pieces. His recommendations and final designs have resulted in exquisite statement pieces that have exceeded my expectations. These new pendants and earrings are now my favorite pieces & will be heirlooms for the next generation of my family!

I would HIGHLY recommend JEM for any jewelry purchases. After searching for an engagement ring for…read more6 months, Jane was able to find exactly what we were looking for while staying within our price range. Since the purchase she has had the ring cleaned every time we have stopped by. Jan includes a picture of every couple who purchases their rings through JEM, last time we stopped by she had our picture front and center of the shelf. For price, quality, and most importantly customer service, JEM is the best option available.

As yelpers know, I am not one to dole out 5 star reviews......BUT JEM really deserves it. I am…read morejust amazed at the personal attention and quality of her protection and services. Being a male, jewelry is tough :) However, Jan and her staff have helped me every steps of the way and in return I have gotten glowing returns from wife. If things are not perfect, JEM really steps up and ensures that it is. Isn't satisfied with anything less, which is rare in most business these days (from my experience of course). Anyways, I hope all reading this gives JEM a chance, they will not be disappointed!

We got all of our wedding rings at Barrington Jewels and couldn't have had a better experience. The…read morewhole team is attentive and dedicated to bringing your vision to life. They take the time to really discuss design and details with you and deliver everything in a timely manner. Sam was so much fun to work with when picking out our wedding bands. She made the whole process enjoyable and stress-free. We cannot wait to come back for future anniversary and celebration jewelry!

Lois is great! She was willing to work on my weird project - a custom watch band for a vintage…read morewatch that is not a Rolex or something else expensive. She has old school classic jewelry repair know how that is nearly impossible to find these days. I take all my repairs here now.

Wonderful place and staff to deal with ...highly recommend! They have beautiful pieces of new and…read moreestate jewelry.

What an amazing business !! Shannon was awesome... took perfect care of me TWICE IN THE SAME DAY !!…read moreI took my broken Braxton for repair estimate and need a battery for my wife's watch. He accomplished both in just a few minutes. Returned a few hours later with 9 older watches needing batteries and he did those , set the times and dates, all in half an hour! Fantastic service and wonderful people !!

I got to work with Mark on designing an engagement ring with a sapphire I had in mind. He was very…read morecollaborative in sketching and conceptualizing the curves and setting scheme, set up some consultations to review the design and waxes as it progressed, and made recommendations as to some of the particulars. Didn't feel pressured or any unpleasant sales-y atmosphere, and Paula was great too. Fiancée is also very pleased with the outcome! As mentioned in some of the other reviews, allow some extra time for variability in ordering things and other suppliers.

After reading the other reviews, I have to say that you can't rush quality. You want a custom,…read morebeautiful and one-of a kind ring? Well, it may take a few weeks for all kinds of reasons like ordering materials, the artist has a backlog... etc? If you want 'quick' you should go to a commercial, boring, big box jeweler. Ok, mini rant over. Let's talk about Mark and the work he has done for me and my husband. My husband wanted to have a custom engagement ring made for me. He had a design in mind and a recommendation from a family member to see Mark. Mark gave great advice on sizing, diamond quality and integrity of the band design. He even showed my husband the difference between Russian and Israeli cut diamonds (um, huge difference). Without Mark's advice I would have gotten a ring from somewhere else that needs adjusting all the time (I had a lot of single prong stuff in mind for the band, bad idea) . Mark can also order directly from a manufacturer, which is what we did for our wedding bands. It's cheaper than custom and, like another reviewer said, the prices are clearly stated in the manufacturer's ordering book at market prices. In the end the design I wanted had already been made - so why have it done at a custom price? I appreciated Mark's honesty and transparency on that decision. Lastly, Mark and his wife are kind and fair people. No pressuring you into something you don't want or can't afford. We had a great buying experience for all three purchases so far.

We have shopped at Jewelry Gallery multiple times, and one of the main reasons we keep coming back…read moreis the personalized, hands-on service we receive. Buying jewelry online can be worrisome because you never really know exactly what you're getting. Large chain jewelers also have significant overhead and advertising costs, which often get passed on to customers. Recently, my partner needed a new chain for her necklace because the one she had was too weak. We visited Jewelry Gallery in Westfield, and the staff took the time to walk her through the available options. They ordered a chain for her and said they would contact us when it arrived. After some time had passed, we reached out to check on the order and spoke with the owner. He was extremely courteous and explained that an issue during the ordering process had caused the delay. More importantly, he genuinely wanted to make things right. When we returned to pick up the chain, he went above and beyond. He adjusted the length of the chain on the spot and was very apologetic about the delay. Then, to our surprise, he told us he was providing the chain at no charge because of the inconvenience. This level of customer service is rare today. Supporting a local business that works hard to compete with big-box stores is important to us, and experiences like this are exactly why we continue to shop at Jewelry Gallery. If you're looking for quality jewelry, repairs, or exceptional customer service, I highly recommend Jewelry Gallery. They truly stand behind their customers and treat people right.

Amazing, family-friendly customer service. They repaired my broken bracelet chain within minutes…read moreand were so helpful, even with a store full of customers. I appreciated the prompt and friendly customer service and definitely recommend the Jewelry Gallery in Westfield if you are in need of jewelry repair!

Following a brief telephone call, coordinating our compatibility regarding my desires to cash in…read moresome coins, I drove there & offered my Krugerrand for inspection & soon walked out with a check... Thank you!

Knowledgeable, nice people and great service. Easy, no pressure transaction. Thank you!read more

Gold Cobbler is located in a shopping strip off of 96th St and Masters Road. He performs quality…read more work, is reasonably priced, has good communication and timely completion. Highly recommend for all of your jewelry repairs.

A fantastic experience! Brought in our engagement ring to be resized. The Gold Cobbler not only did…read morean excellent job in getting it to the perfect size, he did it lightning fast and at a very reasonable price. I'd definitely recommend him for your jewelry repair needs.