Alright, so I cheated on my original Dr...Dr. Mizuno, whom I adore but when he was out of town one…read moretime, I had a medical issue and as is the case with Northwestern Memorial Physicans Group, their practice partners will see you STAT and at least know your medical history. I suffered from chronic sinus infections that were just crazy. I went to Dr. Miller expecting the usual script and and a co-pay but what a pleasant surprise I got. He was so thorough and detail oriented that he asked questions that seemed out of sync with the routine I had experienced elsewhere. He asked about my lifestyle, my pillows, my diet, well you get it....and he LISTENED. I actually now understand why doctor's corporations are called SC for "service corporations". He was providing his Medical Services. He wasn't doing me a favor by seeing me. I was giving him an opportunity to practice medicine. Lightbulb, aaahhhhh moment. Did I mention he went to Harvard Medical School. Matters not unless they teach you human compassion there. Not only did he cure that malady, he cured me of pretty much everything and during the course of a general conversation, he discovered a something that several other doctors had dismissed or negelected. Under his care and direction, I have been treated as a person, not a number and put on a path to wellness. He had given me guidance and referals that have changed my life. When I had a rough patch health wise, he was my go to guy and Dr. Miller got me through a series of unrelated, untimely and unfortunate health issues. We've since kind of broken up because he made me all better, so much so that I don't really need to see him much anymore. Not that I mind. But you know what I mean. I have refered countless people to him and each and every one raves. He moved from the city to Northbrook which is a hike, but his demeanor, candor and knowledge are worth every second on the Edens. He is kind, gentle, caring and concerned. Dr. Miller is the first physician I have encountered that practices the art of healing. How refreshing.On their website it says under his philosphy "Dr. Miller believes in a strong patient-doctor relationship and working with patients to optimize their health care" Understatement of the year. And lets not forget the support staff, Janie, his nurse. Can you say loveable and sweet. And efficient and kind. And accommodating and warm. Yep, worth every second on the Edens and then some!

Dr. Miller was great--he took a ton of time with me at my annual physical checkup and had a quite…read morelovely, unthreatening bedside manner. He seems to be great with follow-up too--I took a chance and sent him an email through Northwestern's online dr/patient communication network, not really expecting a same-day response, but apparently these physicians really do use the online communication system (hooray! internet and no phone-holding!), he wrote back in a few hours. AND he gave me an electronic prescription I sent to the pharmacy without ever picking up the phone. Anyway, technology aside, an excellent PCP.

I have been a patient of Dr. Shapiro for many years. She has always taken the time to listen to me…read moreand shown concern. If she has been unable to handle any of my medical issues, she has referred me to top notch specialist. One of the best!

went to the ER and was taken in quickly efficiently. after…read morexrays, the attending ER physician diagnosed the problem and sent us back home with necessary meds and followup. all in all, a really good experience.

I've been coming to immediate care a few times throughout the years, and I'm really impressed with…read morehow easy and simple it is coming here and seeing someone. I most recently saw Dr. Lubna and she was fantastic.

I am very impressed with my doctor and the staff. My care has been personal but professional. There…read moreis an in office lab that is really convenient. Everyone knows who you are after only a couple of visits. All appointments are followed up by a thorough report on their site. I had an after hours issue that I reported by phone. The response was almost immediate. I received an email detailing what I should do if my pharmacy was closed overnight. The prescription was ready within a couple hours. The response was really impressive. I highly recommend the office.

From the owner: One Medical is a primary care provider offering both membership-based care and guest visits, making…read morehealthcare more accessible for everyone. We've redesigned every aspect of how you get care around your real life needs, from same-day doctor appointments near you that start on time to 24/7 on-demand virtual doctor visits through our app. And we're not just here for when you're sick or injured. We also offer mental health services, primary care, preventive care, chronic care management, and more to help you live a healthier, happier life. Whether you're looking for a primary care physician near you or an online doctor visit, we've got you covered. We're also the place to turn for your kids' health. Many of our calming offices have onsite labs, lactation consultants, stroller parking, and more -- so we can be your family's home for healthcare. Visit One Medical for primary care in Deerfield.

Great listener, warm, knowledgeable, great follow-up and easy to reach. Also funny and personable…read more She was extra generous with her time spent with me. Highly recommended!

Dr. Anderson has been my primary for at least 6 years. She is attentive and has a kind bedside…read moremanner. She has kept me in great health and whenever an illness arises I can get in to see her quickly. I've had her team call in a refill for me in a pinch. I've called her office while traveling just to get her advice if something was serious or could wait. Its the little things like this that make a difference to me in my doctor. Can healthcare be easy and fit into your busy life? Dr. Anderson can make that happen.

Dr. Lori Siegel is my saviour! I have been seeing Lori now for almost 11 years. When we first met I…read morewas a very sick 27 year old woman who didn't "look sick". I won't bore you with the years of details of my diseases, but she took me under her wing and never gave up! She understands that a patient KNOWS their body and she listens to you from that perspective. She has NEVER thought I was crazy, or a drug addict, or a faker. She has always spent as much time with me as I need and listened to every word that I say. I have referred friends to her who were in the same position as I was; ready to give up, frustrated, and tired of being dismissed. I can honestly say that Dr. Siegel is THE BEST, most caring, most competent, most intelligent and funniest rheumatologist in the entire state. If she moved her practice out of state, I would find a way to see her. I never want another rheumatologist to handle my care. Also, her long time medical assistant Shannon is AMAZING! She always listens and does everything possible to help me, even when she is swamped. I couldn't imagine Dr. Siegel having any other assistant. I am so fortunate to have these girls in my life, even if it is to treat RA, systemic Lupus (or RUPUS as doc calls it), Fibromyalgia, and everything else. If you find yourself in need of a rheumatologist GO TO LORI SIEGEL!! You'll never regret it.

My mother has been seeing Dr.Sheridan for a couple years and he is amazing. He is one of the…read morekindest doctors and always takes the time to listen to her (and me). He has helped her cope with her COPD and all the challenges that come with it. His office personnel are always welcoming and helpful. I highly recommend Dr. Sheridan!

This is, without a doubt, the worst-run doctor's office we've ever experienced. The front desk…read morestaff is consistently rude and seems unhappy to be there. They don't even know which insurance plans they accept--every one of our claims was incorrectly filed as out-of-network when they were actually in-network. Fixing this has been a major hassle, and despite multiple messages asking for the billing manager to call us back, no one has returned our calls. Instead, we were told that the doctor's wife handles billing, but no one knows when she comes in. We are now receiving final bill notices, yet the office has locked us out of the patient portal due to non-payment, making it impossible to access our records or communicate through that system. When my wife asked how she could reach her doctor or someone who could help, she was told to use the portal--the very one we had been locked out of. All we are trying to do is get them to resubmit these claims correctly as in-network so we can pay the bill and move on. That's it. And yet, we're met with roadblock after roadblock. To top it off, they advertise themselves as a concierge practice, which is laughable. Concierge medicine is supposed to provide premium care, personalized attention, and easy access to the physician and staff. Here, they don't even answer the phone over lunch. Why not stagger lunch breaks like any other service-oriented business instead of shutting down entirely? The final straw was when my wife--who is battling stage 4 cancer--called for the third time to resolve this, only to be scolded for trying to fix a 2024 billing issue in 2025. Unfortunately, we had more pressing matters last year. We're done. As soon as this gets resolved, we'll be finding a new doctor. If you're considering this practice, I'd strongly recommend looking elsewhere.

Great preventative approach to medical care. Dr Nikurs is very kind and thorough. My hypertension…read moreis now under control.

I have been a patient for 5 years and have had multiple physicals. I am leaving his practice for a…read morenumber of reasons. First, to get a prescription renewed is like pulling teeth. I have been taking the medication for 10 years so its not like it is something new. Second, four months after my last physical I got a call from Dr Levine saying he noticed that there was a shadow on my lung in the chest x-ray. Before I could even ask the obvious question, he said; "don't ask why it took this long to get back with you". The final straw was when I applied for Life Insurance and I was denied because my PSA # had sky rocketed. That was a total surprise to me considering I would have thought someone would have reviewed my blood tests from my last physical as well. The lack of review if my chest xray should have been a clue to me Obviously I am moving on to another doctor.

I definitely have had my share of good experiences with NorthShore Health System at the Glenbrook…read morelocation. I have a wonderful. thorough physician, they were very efficient with mammography and bone density screening, and I have an outstanding off-site physical therapist. I'm disappointed with the patient follow-up protocols in the neurosurgery department. My hard-to-get appointment had been booked for months. It was abruptly cancelled this morning. They claimed they tried to reach me. I had no messages either through the portal or my home telephone line. Maybe try a little harder? I also was stunned at how unapologetic the receptionist was. Look, I realize it's a long holiday weekend, but our time matters, too. You came up short here. Do better.

The office staff and employees here are extremely rude and incompetent. This was not an issue for…read moreme several years ago but when I went to the office last month there has been nothing but issues. When I saw my allergy doctor, I waited for 15 minutes after checking in and was wondering what was going on. They pretty much lied to me and told me all the rooms are full when I saw like 5 empty ones when they walked me to a room because they definitely just forgot and didn't care about me. The allergist doctor who saw me is great so I feel bad that she is working with incompetent office employees like this. After I saw my allergist, she told the office employee to make sure we do a video meeting because it was both convenient for both of us. I checked today to check in for the meeting and it turns out the office employee still put an in-person meeting and not a video meeting despite the own doctor instructing her right in front of me. And then today when I called to confirm about my meeting to make sure it was a video meeting, I told them about my issues and how it seems like the employees here don't care about me. The receptionist who answered my call thought I hung up when I thought I was supposed to wait on the line. She didn't hang up and she ended up mocking me and my problems and she then realized I was still on the line when I said something. She was then nervous and kept telling me to hang on because she was not competent enough to realize she and I were still on the line. The office employees here are an absolute disgrace who have poor training and Northshore does not care for their patients and their feedback even though they ask them for surveys. It's extremely sad to treat patients like this. I think the doctors here are fine but the incompetent office employees are a massive roadblock to get through that I don't think it is worth going through.