This review of 1 stars is based on their billing, not on the doctors. Several of us in my family…read morehave used IBJI over the years. I've just had an extremely disappointing experience related to their billing department and need to share a caution to others. I have had a very high credit score for many years and pay almost every bill very soon after it arrives at my house. Recently I got news that a derogatory comment had been added to my credit report. It showed up as some Medical Bus. Bureau which turned out to be a collection agency that it turned out had been brought in by IBJI. I was completely shocked and offended. I had contacted IBJI to try to see if there were any overdue charges for my family. The person I talked to said that she didn't find anything, but that there were a couple of IBJI contacts (however, she couldn't provide me another contact number for this supposed 2nd IBJI business). I had to contact the collection agency. They claimed that they'd sent me a couple of notices by mail and by text. I didn't believe them when they said they sent 2 mail notices, but I asked them for the IBJI account number related to the concern. I contacted IBJI again w/ this acct. number, and now they said yes, they saw the charge and had sent it to collections. They also claim to have sent multiple bills for this one time charge last year. I still have no idea what could have happened to all these mail communications as I've had a history of paying bills very promptly for so many years. Regardless, even if they really sent bills that were lost by the post office or my family, I would have appreciated a phone call before they would take this to collections. I've paid a number of bills for this company over the years and apparently somehow one charge was missed due to some communication issue. My credit score was dramatically impacted from the extremely high level to good. The collection agency claims this will be updated after my payment, but I'll believe it when I see the correction and cannot communicate just how upset I am that the billing department couldn't call before contacting a collection agency and causing me such trouble. I'd add that it would be nice if their online billing site would be more informative. You can pay bills if you receive a statement with the $ due, but when I've gone in to make payments, I've found that the system doesn't tell you what is owed. Before I consider returning to this business, I'd like to see a better online service as I've seen with our primary medical service company where I can pull up amounts due and statements online. I CANNOT RECOMMEND THIS GROUP BASED ON MY EXPERIENCE.

I can't say this review is of Illinois Bone & Joint, as it is more specific to ONE of their doctors…read more- Dr. Lori Siegel - who is by far one of the best doctors I've ever seen! From the second she walked in the room I could tell there was something different about her. She's in tune to her patients, she's listening, she's thinking (I could almost see the wheels turning, LOL), she's optimistic, and thinking outside the box. I should probably preface by saying that she's a Rheumatologist. And within 90 seconds of being in the room, she had started moving my hands/legs and told me I was hyper-flexible. While seeing Dr. Siegel, she just made me feel at ease. I felt comfortable and happy. I felt like she really wanted to help me. And she talked to me like a real person, like her next door neighbor - instead of being arrogant & condescending as some can be. She's looking outside the box - to help reveal things my other doctors haven't found. In my 2 visits with her she's given me several GREAT suggestions that I'm going to implement in my life, AND uncovered an illness (thru bloodwork) that we previously didn't know existed. I wish I could make her my general physician because she's just absolutely got something special about her. I will definitely recommend her to all my friends & family, and fellow Yelpers! If everyone had the personality that she has, the world would be a beautiful place! As far as "Illinois Bone and Joint Institute" goes.... I don't have much. The office was very nice. Classy, clean, comfortable, bright, and very large. The front office lady seemed like the gate-keeper with an edge of cranky (cranky with a smile, LOL). And the checkout girl seemed a bit "too busy & too cool" for me. The office sure wouldn't keep me - but I'll go wherever Dr Siegel goes.

My 1st appointment with Dr. Jennifer Capezio was a rewarding experience and a positive start in my…read moreRA journey, 8 years ago. Every visit, I have renew commitment and clarity concerning my disease activity. Dr. Capezio is compassionate, open minded, honest, knowledgeable, encouraging and helps me get clear, on what is going on. She always has a plan of action, tailored to my disease activity and flexible to make necessary adjustments, when appropriate. I appreciate the consist laboratory monitoring, which helps my state of mind. I realized early on that my stressful work environment, long hours, inadequate sleep patterns and weekly travels, was not agreeing with my disease activity. Both, Dr. Capezio and her PA, Kathy have helped me reclaim my smile again. I understand my disease and got clear on with I need to do to help control my disease. Just my IV treatments, is not enough. I am also now Vegan, have lost some weight, Yoga, Pilates, routine Stretches, Acupunture, Chiropractic treatments, long walks, bicycling, rubber bands workouts and meditation. And yes, there are still challenges. And, some Good and bad days! I am blessed to have Dr. Capezio, as my Rheumatologist. Her enthusiastic attitude at helping patients is refreshing, to witness. She has exceeded my expectations. Her clinical knowledge, expertise, experience, passion, dedication and achievements as a physician and teacher has help me become a better compliant patient. She listens and problem solves by using sound, well documented approaches, which I really appreciate her knowledge in this speciality. She has remain that same, passionate and engaging physician, whom I started with, after my diagnosis of RA, over 8 years ago.

I am hurting badly so one looks for a doctor when self-management of pain isn't working anymore…read more I called in the Middle of August 2017 for an appointment within a reasonable time, particular with 4 doctors listed for this office. What is a reasonable time? 1 week, 2 weeks? I was told the first possible appointment would be in November 2017! Lucky me, LOL, that it is still in this year! What do I with all that pain which doesn't let me fall asleep or even wakes me up? Or I tell people I come in contact with, I am not moody but I am hurting! I am glad that the Office seems to do well but get a larger office and more doctors to handle all with the aging and longer living population in the area NOW!

Iyad Kashow is the best Doctor I have ever gone to. He is very kind and easy to talk to. He listens…read moreand comes up with a great medical plan. I am so happy that he is my Doctor. His office staff is also very professional and nice. Thank you Dr. Kashow and staff. I feel fantastic!!!!

Dr. Kashow has been my Rheumatologist for a little over 5 years. Ever since my first office visit…read morehe's been amazing. He listens, calls back almost immediately when necessary (including on weekends) and most importantly, he always has an effective medical plan for me. His office staff is very nice and professional. So glad to call Dr. Kashow my PCP!

Highest quality care. Dr Grober is knowledgeable and quite experienced, current with latest…read moreresearch and treatment options

Best rheumatologist I've ever had. Listens to ALL I've discussed with him. Treatment of my…read moreankylosing spondylitis has been spot on and carefully managed. Northshore has lost a real gem.

I have been going to see Dr Fenton for many years as I have a chronic pain. He cares about my care…read more Most of all he treats me like an individual and not a patient number. All the ladies in the office are great. They great me when I walk in and they also know me. All in all, as long as Dr. Fenton is practicing, I will be his patien.

Absolutely the WORST. ALWAYS in vacation our out of the office. My father was his patient for 25…read moreyears. When my dad fell in December, he came in three days in the morning, and LITERALLY spent less than a minute with him each time. My Dad's last day, I called hospice to come. They said they needed his doctor to approve. I called the office, and they WERE CLOSED... AGAIN. My brother called Condell Hospital, and they gave us the phone number if Dr. Fenton's partner, Dr Silberman. He gave the permission immediately. My dad passed peacefully a few hours after that. That was at the beginning of April. I have YET to get a phone call, note, ANYTHING.. ACKNOWLEDGING MY DAD'S PASSING!! The office keeps sending me a bill for $43 dollars. They can start holding their breath. Dr. Fenton is an arrogant and cold person. Stay away!

The amount of negative reviews here is bizarre…read more Dr. Young and his entire staff here are great. Always very friendly and warm to me. The reception staff can seem a bit salty, but they have an incredibly challenging job so cut them a bit of slack! If you are kind to them, they will treat you well. The wait time is never too long. Dr. Young, Leah, and the entire team always listen and treat me with dignity and compassion. I've certainly not been the easiest patient to deal with at times, but their care for me is first rate. I have honestly NEVER had an issue with anything there. Bravo.

This is my first visit to this location. I was greeted at registration by the most gracious,…read morefriendly ladies. They made me feel so welcome. The young man who took me back to the room spoke too fast and had gum in his mouth. That was my only concern. The doctor was fabulous. He was very patient and thorough. I would return to this place if I needed another second opinion.

Great experience. Dr. Kothari takes her time, very comprehensive and in touch with my needs. Her…read morebackground and training surpasses the past rheumatologists I've seen before.

Refuses to take new patients. Or even former patients of Dr. Osher. If you can't sign-up or if you…read moreneed care --don't bother.

He use to be my PCP when I was still there in Chicago and I thought him how to draw blood when he…read morewas a Resident Doctor at Rush University Medical Center. Very humble and he never changed. A good friend and one of the best doctor. I wish he could still be my PCP... Theresa Hoffman Lab Assistant Pella Regional Health Center