1. Lori Siegel, MD

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Bannockburn, IL

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11 years ago

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One Medical Primary Care Clinic - Deerfield

One Medical Primary Care Clinic - Deerfield

5.0(2 reviews)
1.8 mi

This review is long overdo! Came in for annual physical appt (last Oct) with Dr. Dahlem when my…read more(now former) primary care doctor at Northwestern was unavailable for months. Couldn't have been more pleased with the quality of care (thoroughness, knowledge, advice and outstanding communication / people skills - huge differentiator over my prior doctor). The rest of the onsite team I interacted with was terrific too - warm, welcoming, knowledgeable, efficient - all around great experience. Had a follow-up appt today via zoom. Again - great experience. Your model works great for me as I travel quite a bit and being able to get care in different locations in person, via app or video call is super important to me. Truly grateful for the excellent quality of care along with the innovation which makes getting healthcare so much easier!

I am very impressed with my doctor and the staff. My care has been personal but professional. There…read moreis an in office lab that is really convenient. Everyone knows who you are after only a couple of visits. All appointments are followed up by a thorough report on their site. I had an after hours issue that I reported by phone. The response was almost immediate. I received an email detailing what I should do if my pharmacy was closed overnight. The prescription was ready within a couple hours. The response was really impressive. I highly recommend the office.

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One Medical Primary Care Clinic - Deerfield
One Medical Primary Care Clinic - Deerfield
One Medical Primary Care Clinic - Deerfield - One Medical: Deerfield exterior

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One Medical: Deerfield exterior

Illinois Bone and Joint Institute

Illinois Bone and Joint Institute

2.8(9 reviews)
0.0 mi

So we have been going to Illinois Bone and Joint since my kids were old enough to brake their bones…read moreand sprain their joints. It is never a great experience to hurt yourself but every visit to Illinois Bone and Joint has been great (not including the pain or trauma). The office is set modern and the equipment is all state of the art. To me this is a key feature because I want to know with certainty if its broken or not! In addition to the modern facilities and hi tech equipment, Illinois Bone & Joint has a great staff. Our doctor in particular is extremely friendly and great with kids. That's not so easy when they are in their broken state! The firm has many offices and that makes it very convenient for us since we are always on the go. I would recommend Illinois Bone and Joint to anyone regardless of age and if I have brake or sprain I will be heading there as well. They are a 5 star operation in my book!

This review of 1 stars is based on their billing, not on the doctors. Several of us in my family…read morehave used IBJI over the years. I've just had an extremely disappointing experience related to their billing department and need to share a caution to others. I have had a very high credit score for many years and pay almost every bill very soon after it arrives at my house. Recently I got news that a derogatory comment had been added to my credit report. It showed up as some Medical Bus. Bureau which turned out to be a collection agency that it turned out had been brought in by IBJI. I was completely shocked and offended. I had contacted IBJI to try to see if there were any overdue charges for my family. The person I talked to said that she didn't find anything, but that there were a couple of IBJI contacts (however, she couldn't provide me another contact number for this supposed 2nd IBJI business). I had to contact the collection agency. They claimed that they'd sent me a couple of notices by mail and by text. I didn't believe them when they said they sent 2 mail notices, but I asked them for the IBJI account number related to the concern. I contacted IBJI again w/ this acct. number, and now they said yes, they saw the charge and had sent it to collections. They also claim to have sent multiple bills for this one time charge last year. I still have no idea what could have happened to all these mail communications as I've had a history of paying bills very promptly for so many years. Regardless, even if they really sent bills that were lost by the post office or my family, I would have appreciated a phone call before they would take this to collections. I've paid a number of bills for this company over the years and apparently somehow one charge was missed due to some communication issue. My credit score was dramatically impacted from the extremely high level to good. The collection agency claims this will be updated after my payment, but I'll believe it when I see the correction and cannot communicate just how upset I am that the billing department couldn't call before contacting a collection agency and causing me such trouble. I'd add that it would be nice if their online billing site would be more informative. You can pay bills if you receive a statement with the $ due, but when I've gone in to make payments, I've found that the system doesn't tell you what is owed. Before I consider returning to this business, I'd like to see a better online service as I've seen with our primary medical service company where I can pull up amounts due and statements online. I CANNOT RECOMMEND THIS GROUP BASED ON MY EXPERIENCE.

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Illinois Bone and Joint Institute

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Lori Siegel, MD - internalmed - Updated October 2026

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