Dr. Franklin Polun is truly one of the best podiatrists I've ever seen. He is extremely…read moreknowledgeable, caring, and attentive. From my surgery through recovery, he made sure I felt supported and confident in every step of the process. The results and the care exceeded my expectations. I highly recommend Dr. Polun to anyone needing podiatric care -- he's exceptional!

i now have ugly scars and i now have a completely flat foot that is wider than my bunion foot used…read moreto be and the doctor has refused to fix his work, i am exploring other surgeons to correct the mistake

I'm giving this office two stars, and I want to explain exactly why, because my experience was a…read moremix of genuine effort from the support staff and real disappointment with both the clinical evaluation and the way billing responsibilities are handled. Dr. Gievers was courteous and professional in demeanor, and I have no complaints about basic bedside manner. That said, the assessment of the concern I brought in felt superficial to me. The diagnostic workup was minimal, and I did not see a willingness to look much deeper into the issue than a surface-level evaluation. I left with a diagnosis and treatment plan that, in my opinion, was generic enough that I could have pieced it together through basic independent research. What stood out most was how quickly the visit moved toward a recommendation for custom orthotics, before I felt the underlying problem had been thoroughly explored. I walked out feeling brushed off rather than evaluated. The billing experience is what truly drives my rating. Patients at this office are required to sign a form accepting full responsibility for verifying their own insurance coverage. When a claim from my care was later denied, I received no assistance from the practice in navigating the appeal. I researched the appeals process, gathered the documentation, and fought the denial entirely on my own. It was time-consuming and frustrating, and for a patient with little or no insurance experience, I believe it would be nearly impossible to manage. In my opinion, shifting the entire insurance burden onto patients is an unprofessional and increasingly common practice, and this office has fully embraced it. Many comparable practices employ a billing specialist or insurance coordinator who helps with verification, prior authorizations, and appeals, and I would strongly encourage this office to invest in that role. Until then, prospective patients should understand they will be entirely on their own with insurance matters. The two stars are earned by the support staff. They were reserved and not especially talkative, but they consistently tried their best to assist and were genuinely helpful within the limits of what they could do, and that effort deserves recognition. If your needs are routine, your insurance knowledge is strong, and you have the time to handle verification and potential appeals yourself, this office may be workable. If you expect a thorough diagnostic evaluation or any support navigating insurance, as most patients reasonably do, I would look elsewhere. My experience amounted to an adequate but superficial clinical encounter, an early pivot to orthotics, and a complete absence of billing support when it mattered most.

I would not recommend this business. While the Dr was nice. I never received a paper bill at all. I…read moreemailed to give ok to order my custom inserts. I had to call to order the inserts. They were over 400 dollars. I emailed them to send me a bill for the inserts. Never heard from them. I explained in the Email I need the inserts bill so I can file a claim with my insurance company. If you go you will be doing all the legwork just to get receipts that should of been given all along. Guessing they save money that way. An office visit was 295 dollars so they can afford to send you a piece of paper.

My dermatologist gave me the card for Dr. Assili. When I made an appointment for evaluation for…read morefungus/melanoma, the receptionist assured me that any of the doctors could do that. I was able to make an appointment with Dr. Baek at a time that met with my schedule. I was called to the exam room a few minutes before my appointment time and waited just a few minutes. Dr. Baek was very nice and knowledgeable and took time to explain his decisions and answer my questions and concerns. The office is located next to the Comfort Inn near Frederick Ave and Shady Grove Rd. When exiting Rte 370 to 355 South, stay in the middle lane to cross Shady Grove Rd. A few streets later, you will turn left and come to the free parking lot for the office building.

If you don't want to be ensnared in a endless cycle of endless cycle of unexplained bills don't go…read morehere. Dr. Asilli is a compassionate and outstanding podiatrist but the doctors/administrators who seem to run his office now are not. I saw wonderful Dr. Asilli for decades and most recently he refurbished my orthotics -- for which I was required to pay up front. Two and a half years later I still receive a bill for the full amount I paid from another doctor in his practice. Whenever I call, the receptionist acknowledges the mixup, politely promises to straighten it out with the billing office and call me back but I never hear from her. The billing office never answers when I try to follow up. My husband, also treated about two years ago by a different doctor, is in a similar endless loop. He had what turned out to be athlete's foot. Regretably, I talked him into seeing Dr. Mizuo, assuring him if he worked with Dr. Asilli he must be good. Dr. Mizuo put him on heavy antibiotics with uncomfortable side effects. They didn't work and he gave him another prescription that turned out to be over-the-counter cream.

A podiatrist is a specialist in foot care that treats feet, toes, and ankles with their various…read moreailments. I went to see Dr. Assili for issues with my right foot. He is charming, so knowledgeable in his expertise, and takes his time and has a gentle care with your treatment. The office was very efficient and booked my appointment in a timely manner. Dr. Asilli did a great job with my foot and I am going back in 6 weeks. I was disappointed to know that my other foot is going to take 3 months to heal from the fracture. But, I appreciated his honesty and explanation. He is a phenomenal doctor and I recommend him highly.

Dr. Assili performed a double bonionectomy on me in 2018 and I've had no issues with either foot in…read morethe past 7 years. He is very professional, down-to-earth, and I appreciate his no-nonsence, conservative style. I injured my ankle recently and had to wait a few weeks for an appointment (I've also moved 45 minutes away) but he's worth the wait and drive to get an honest, no frills diagnosis. The office is nice and staff are great. Wouldn't go anywhere else.

Dr. Srivastava is wonderful and caring doctor. He also is great at diagnosing the issues and…read moregetting to the correct treatment without unnecessary visits to his office. I found him very pleasant as well as his office team.

Dr.Srivastava seems to have been more concern in performing an amputation instead of actually…read morehealing a wound .I left his office n got a second opinion from another doctor and thank God, i did .We Went to DC to a dr a friend recomended n he was able to save my mothers toe . I was in such disbelieve tht Dr Srivastava would be that quick to cut off someones toe without any further test as biopsy n xray . Dr.Srivastava was sending her home without any instructions how to care for her wound and did not even snip the dead skin off ( wich he had to do in order to begin the healing process) He told us withing two weeks to make an appointment for the toe amputation . His diagnosis seemed so vague that it did not sit well with me , i knew right away i needed a second opinion.Im glad i went with my mom n saved her from this Im happy to say She is now 100% with all her 10 toes. It is very concerning how quick someone can cut a limb without any xrays or biopsy . Writing this review to pls always get a second opinion . I hate to even think how many people may have had unecessary surgeries , this practice will never see us again.

What an excellent practice! Easy to make an appointment, friendly staffs…read more My experience with Dr Snyder is very pleasant, he is highly skilled, professional and caring. I'll recommend Dr Snyder to my friends and family.

Amazing how quickly you guys can remove bad reviews. I gave Dr. Snyder, the butcher, a bad review…read moreand it was removed. How convenient. He sawed off one quarter in from my toe to treat a corn leaving me with a stubby toe that sticks up above the others. He's totally incompetent.

I've been a patient at this office for over 10 years & unfortunately, I'm officially done. I miss…read morethe days when it was a smaller, more personal practice & Dr. Gonzalez was still around. She truly cared--she followed up herself, worked tirelessly for her patients & even called to remind you about your annual appointments. That kind of genuine care is long gone. My experience over the last two years has been terrible. Since they expanded, it's like they completely forgot how to treat their patients. They don't remember anything from prior visits, there's barely any follow-through & everything feels rushed & impersonal. Now, they've added insult to injury by announcing that they're going to start charging patients for basic services--things we can't even do ourselves. Even something as simple as a prescription refill feels like you're bothering the nurse or PA. It's crystal clear: they don't care about patient well-being anymore, they just care about squeezing more money out of you. And to top it all off, they had the nerve to send out this email announcing the new fees--while shamelessly promoting their extra services at the bottom. As if we'd want to pay for even more after being told we'll now be charged for the basics. The lack of self-awareness is shocking. I even went back & removed the 5-star review I once left. This office is not what it used to be--it's become disorganized, disconnected & profit-driven. I wouldn't recommend them to anyone anymore.

Absolutely the worst office billing experience possible. From an annual non covered service fee…read morethat they implemented last year of $50 to coding your insurance bills incorrectly, they are just trying to make money and don't care to inform the patients when they charge you. I had called and asked for prenatal care for a pregnancy and was told okay to come in. Instead they charged it as a diagnostic, not as prenatal care then proceed to tell me afterward they don't code insurance for prenatal because they don't don prenatal care and then charge a few hundred dollars. Why on earth allow the patient to think they are coming for prenatal care when they don't offer it. It's an absolute scam on their end and their office should be flagged for that. Their doctors are fine, but beware of all the billing issues and surprises. Unethical coding practices.

Was easy to get an appointment. Dr. Dang was on time and…read moremade a correct diagnosis. Then offered me several forms of treatment and made sure I understood them all. Them treatment I chose was good and the problem was completely better in 2 days.

I went to Shady Grove Podiatry to get a second opinion for my injured big toe nail. They assigned a…read moreDr. Hoan Dang to me. When he saw my nail he said the only way to grow back a healthy nail is to remove this nail. Upon my consent, he removed my nail the same day. At the time, he never discussed any side effects or the possibility of damage to nail bed by this removal. When I saw him after four months he said- with a lack of care I must add- the nail has not grown back and I'm not sure if it ever will!!! I was so devastated and in tears and he was not even sympathetic about what had happened to me, so detached. I left the office and it's been months since this incident and I kept hoping that the nail might grow back, but it hasn't. This is the worst experience I've had with a doctor, he never even once contacted me to ask about the nail. I know it's too late for my condition, but I wonder if Dr. Dang is going to apply some conscience From now on and tell his patients about the possible consequences of removal of a nail so that his patients are aware what they are getting into.