Our garbage disposal was not working. I called them in the afternoon, and Gerardo came out a couple…read moreof hours later. He repaired our disposal in a matter of minutes. Gerardo was prompt, friendly, and easy to talk with. I wish all repair people had his personality. This is my second time dealing with Oakland Rooter & Plumbing in the last 5 months for different issues. They always leave us happy with their service. I would recommend them and would use them again.

These guys are great. Alberto was super knowledgeable and friendly, helped find the right parts to…read morefix the sink, and was fast and fair in his pricing. He also came that day and we talked about classic cars! This is the second time i've used Oakland Rooter and both times have been execllent. I recommend them bigtime! Thanks so much.

We used these guys for a second time, and they did not disappoint. Excellent service --…read moreaccommodating, responsive, and easy to work with. We recently added three new toilets, and they handled everything quickly and painlessly. The whole process was smooth from start to finish. These guys are a must-hire. Highly recommend!

I had a constant drip from my bathtub faucet. JC was responsive and sent a technician out to…read moretroubleshoot and repair within a couple of days. Jose replaced the cartridges and fixtures and there's no more leak. I appreciate that they charged a fair price for the work and didn't try to upsell me.

We had an issue with our toilets and APLUS was able to come out same day and get us flushing again…read more Very friendly and knowledgeable. I would recommend.

Called APLUS Plumbing for a repair and was satisfied with the service. They were responsive, easy…read moreto communicate with, and handled the problem efficiently. Pricing felt fair for the work done, and the results have held up well.

I found Village Plumbing (San Lorenzo) on Yelp. Matt responded to my leaky faucet inquiry and…read moreprovided a fair estimate. He and partner Aaron were able to come the next morning to do the repair. They are delightful people who listen well to the problem and explain the repair. Their calm, friendly, presence and professional expertise was most welcome. The final price was very fair. I must give a 5 Star rating to Village Plumbing. Highly recommend them. Read more

Matt and Aaron are my go-to guys for any plumbing needs. Had…read morean issue with shower water control knob and water knocking in the wall.They solved that problem and I also had them replace the old water control appliances in both bathrooms. Their work was excellent, prompt, fair prices, very conscientious in their work and have good experience in our area in regards to plumbing needs. I trust and lthem

This was the first time EBMUD required homeowners personally to find and pay for a Certified…read moreBackflow Tester, they sent a list to choose from. I checked the reviews on each company and Diamond Plumbing & Heating had the highest and most positive ratings so I gave them a call. A absolutely wonderful man named Mike set up an appointment with me and came out and inspected my meter which passed with flying colors. He was very friendly and informative. Real nice guy and the cost of his service was very fair. This is something that has to be done yearly and since EBMUD passed the burden to the homeowners I definitely will always call Mike at Diamond Plumbing, he is a person you can trust to do the job right!

I've had Mike come out to do two different jobs in the last year or so. He does excellent work and…read moreis super friendly and priced fairly.

Leo was very responsive to my project inquiry and provided a very fair estimate based on my…read moredetails. Once on site to review the job he was able to confirm the price and complete the work right away. For smaller repairs he comes prepared with materials and tools in his truck! Great to deal with, honest and friendly. Highly recommend!

I've hired Leo multiple times, and he never disappoints. This was my fourth time working with him,…read moreand once again he did a great job fixing my toilet. His after-service support is excellent. The new lever he installed didn't quite fit, , and he came back the same day to replace it. I really appreciate his reliability and professionalism. Highly recommended!

Prompt appointment given, and the plumber arrived right on time. He was very polite, and fixed the…read moreproblem (a clogged shower drain) in about half an hour. HIGHLY RECOMMENDED!!!

Not skilled employee was sent to me Was slow could not…read morespeak very well in English Was Clumsy Needs more training from The boss my Greedy

We had an issue with our sump pump on Christmas Eve. Called around to different "24/7" plumbing…read morecompanies, but this was the only one that picked up/called back. They were able to send a technician out the same day and the technician was knowledgeable and diagnosed the problem. He explained what the issue was and what he needed to do. We needed to replace the sump pump so he needed to get a new one. He went out to get a new one and kept us in the loop with the approximate cost of the project and got our confirmation that we were good to proceed. He was a great communicator as he kept us in the loop for pricing and the scope of work he was doing. I appreciate the transparency and the explanation. The project was completed the same day. Would use them again if we had another plumbing project.

I had an appt today between 10am-11am this morning. I even texted to confirm & got confirmation…read moreback. It is now 2:10pm. It was a no show. I took time out of my busy day just to get ghosted & now I'm scrambling to find another plumber. No way to do business!!!

Let's be honest -- no one wants to call a plumber. It usually means something has already gone very…read morewrong... and that was definitely the case for me. I had a nasty clog backing things up and what turned out to be a small leak in one of my pipes. After a mild panic session, I called Star Rooter in Hayward. From the start, they were friendly and easy to talk to, which honestly helped calm me down. They came out, assessed everything, and let me know my line needed to be snaked. They explained what they were doing, didn't make me feel clueless, and got straight to work. The clog was cleared, and they were also able to fix the leak in my pipes the same visit. Huge relief. Now, plumbing work is not cheap -- and nobody is excited to pay for it -- but they got the job done efficiently and professionally. I'd rather pay once and have it handled correctly than deal with repeat issues. They mentioned there's a 10% discount if you say you found them on Yelp. I'm not 100% sure if it was applied to my final bill, but it's worth asking about when you call. Overall, solid experience. Friendly crew, quick response, and they fixed the problem without dragging things out. If you're in Hayward and dealing with plumbing drama, Star Rooter got it done for me.

Star Rooter was excellent to work with. I contacted them via Yelp at 11pm on a Saturday night…read moreregarding a p trap in our kitchen that needed replacement and I received a quote and availability within 10 minutes. They were reasonably priced and able to come first thing Sunday morning. I booked an appointment online before going to bed. Josh from Star Rooter texted me when he was on his way in the morning and called me when he arrived with his apprentice. They were both knowledgeable and professional. The replaced our corroded p trap efficiently with a PVC replacement and explained why that is better option going forward. I appreciated the fact that Josh cleaned up after they finished the repair. I was impressed with the response time, communication, professionalism and efficiency of Josh and the rest of the Star Rooter team.

We recently had the pleasure of working with Jovani from Plumbing Guys. There was a little…read moremiscommunication about his arrival time, but once he came, he was very professional and listened to all of our concerns. We had Jovani work on three separate issues during his visit: clearing the kitchen sink drain, which was not draining properly, he then replaced and disposed of an upstairs toilet, and finally replaced the cartridge from a dripping bathtub faucet. Jovani made sure we were satisfied with his work as he addressed each issue along the way. He completed the job in a timely manner and cleaned up after himself. I would use Plumbing Guys for future plumbing needs.

A tech did come out and take a look not long after I was told one would come out to assess my…read moreissue. That's where the good part ends. I was quoted much higher than necessary for the work needed. I was told to snake my drain would be close to $400 and I didn't have a clean out drain needed one installed. Cost would be $1800. I said no thank you to both services and the tech left. (I later found the clean out under the house where the tech looked and said one wasn't there) Was here less than 5 minutes. Weeks later I had a text sent to me from a random phone number with a link to an invoice demanding payment for services never rendered. With the amount of scam texts people receive I ignored the text message. Fast forward to a months later I get an angry phone call demanding payment. After I explained service was never rendered from whoever the person was from this company who was adamant that they performed a service, I tried to explain nothing was done. That person then angrily said never call us again. I said no problem, I wouldn't do business with anyone who operates in this manner. Couldn't finish my statement though cause the guy hung up on me. I WOULD NEVER DO BUSINESS WITH ANYONE WHO TREATS POTENTIAL CUSTOMERS SO HORRIBLY! I've worked in hospitality for years, and this goes against every principle of good customer service. I hope you see this review owner of this company and address this issue. Word of mouth is everything in this business. And treating customers even those who opted out of potential services with respect is paramount in maintaining a good reputation. Do better guys.