Great experience. would like to thank Tanay Floyd and her team for the guidance and expertise…read morehandling my needs. Would highly recommend Guidant Financial.

I had an outstanding experience with Guidant, particularly Lucas and the Onboarding team! They kept…read moreme fully informed with the ROBS process every step of the way, communicated very clearly and made themselves available to answer any questions I had. The understand that they are dealing with your life savings and they treat every interaction with care and confidence. I have been telling everyone I know about this process and will recommend Guidant forever!

I can't say enough good things about Dwayne Ellis and his AmFam team. I've been with him since I…read morewas referred to him for car insurance about 15 years ago. He now insures 5 homes and 2 cars for me. Over the years I've filed multiple auto claims and been very happy with the customer service and coverage I have received. While many of my friends/co-workers often complain about their insurance companies nickel/diming them or trying to weasel out of paying claims I've often gotten better coverage than I anticipated. One specific example: I recently contacted Dwayne after my dishwasher sprung an impressive leak and did extensive damage to my hardwood floors. He sent a contractor out to evaluate whether it would beneficial fro me to file a claim (aka damage exceeding my deductible) and when it was determined that it was the adjuster was fast, professional, and his coverage total was 25% higher than the repair bid I received. It feels a little weird saying this about an insurance company, but I've never seen a company live up to the "family" name quite as well as American Family.

I recently switched over to this insurance company. They are great to work with and really care…read moreabout you as a customer and person. I would highly recommend them to anybody for all your insurance needs. Dwayne and his staff are wonderful!

Very professional, helpful and so friendly. I'm so happy I came here. Thank you Chelsea.read more

Agent Chelsea Stutzman saved the day for our relationship with State Farm which we were thinking of…read moreputting in our rearview after umpteen decades as customers until she came into view. Excellence modeled by Chelsea and shared among all of the great team who work in this office results in us being beyond delighted with the top notch service in the roughly four years we have been Chelsea's clients. But right before we became her clients we were thinking of leaving State Farm, after decades of choosing them as insurer, because of woeful experiences with another local agent. If you are looking for really good insurance coverage options and an outstanding agent and office to work with, you've found here the fit here with. If it helps you to know how we came to this agency, our story follows. State Farrm had been my insurance company since I started driving at age 16, gazillions of decades ago, and adding in then renters insurance in my "single ladies" days. Turns out State Farm was also my then boyfriend-to-be-hubby's too so when we got hitched and moved from NYC area to became Bay Area homeowners (back in the era of 17.75% mortgage rates, just sayin'...the economy has been worse) we continued with State Farm for auto, homeowner's, umbrella...yada, yada, yada policies. In that coverage across too may cars to count and thirteen different home addresses in four states we always had excellent relationships with the State Farm agents and on the rare occasions (thankfully) that we needed State Farm's help, as in when we hit a deer going 55 on a Central Oregon hiway in our then just 6 month old SUV, the assistance was super. Ditto if we needed just a coverage question answered, the agents were easy to reach and quick to respond. Until we moved to Eagle, Idaho and then the wheels fell off with the agent here. We couldn't reach him, the person answering his phone worked as gatekeeper to seemingly want to tackle customers before he had to bother with them, and responses could take days because, would say the gatekeeper, "...he is a busy man". After a handful of those kinds of "aww...sh...shucks" moments we started looking around for another agent and we were even willing to leave State Farm. Then in the mode of "timing is everything" my husband noticed a State Farm ad for a new agent in our town, Chelsea Stutzman. We met with her and we were both impressed with her background, her knowledge and her follow up after the meeting to answer the only question she couldn't answer of the many, many we asked during the meeting. For the single (thankfully) event we needed help with when the windshield of our then 10 year old SUV was damaged on a trip to Central Oregon to need complete replacement (there is a common thread in our car woes, no?), Chelsea recommended a great provider who came to our home to do the work and which our policy covered but for a minimal deductible. And she has been easily reachable when we've had coverage questions on policies or when we needed new coverage, as in buying a new car. It does not get better than this. LOCATION: In a little strip mall near downtown Eagle, ample parking in the lot. ACCESSIBILITY: ADA parking spot near the door, all on one level inside. SWEET NEIGHBORS: The Eagle spin off of the downtown Boise located The Chocolate Bar is a couple of doors up. :-)

I was connected to Isaiah through a local Facebook group when I was in urgent need of auto…read moreinsurance changes. He promptly responded and immediately began working on my quote. He was very responsive and understanding of my timeline. He was very friendly and very thorough. I love being able to utilize a local, small business! Thanks Isaiah for all of your time and assistance!

Isaiah is a great agent. He does a thorough job researching multiple carriers to find the best…read morerate possible for the customer. He is personable and responsive.

This was my father's insurance agency, he passed away so I called to inform them of his passing. A…read moreweek later I get a letter from them saying they're canceling his insurance because he missed a payment. This is extremely insensitive especially given that I called and let them know that he had passed away.

Incredibly rude person answers the phone. I will work with another local insurance agency instead…read moreof them.

I moved to Idaho from California and my agent recommended me to Kimberly. I worked with her…read moreassociate Janel. Janel was helpful, professional and very pleasant to work with. She answer all my questions and was able to get me a quote better than any other I found around town. Would highly recommend Janel.

Sean was amazing to work with and went above and beyond to help me. He was able to lower my rates…read moreand the entire process was seamless. Highly recommend.

This is a follow up to my post of 3/6/23. HBOB picked up the…read moreball. I was repeatedly contacted by HBOB to ensure that everything had been taken care of. Any further questions I had were promptly addressed. There was a missing document, which HBOB very quickly took care of. Given that HBOB eventually responded in a positive manner to the issues presented I happily up my rating to "Great". Dan-O

100% pleased with this company. Knowledgeable and very efficient with finding the perfect insurance…read morewe needed. All employees are committed to promptly responding to any concerns or questions we have. Love how they call you for any follow-up needed or adjustments to our health care plan.

The employees were very helpful and proffesional. They also went out of there were to help me…read moreunderstand the terms used in the insurance world that I did not understand. i would also like to thank Ben Holmes! He not only helped me set up my policy but took time out of his busy day, on his day off, to help me set up the policy for my '72 Ford!