Lackadaisical, poor service. I don't know why it took me so long to transfer my home and automobile…read morepolicies to an agency that actually took the time to speak to me on the rare occasions I had a question. At Boise River Insurance, I was always transferred by the receptionist to voicemail and then our agent never returned our call. When I called to get my auto policy number because I was transferring my business, the receptionist hung up on me. Just the absolute worst and I could not recommend less.

In 7 years, I have received the best service from this agency that I have ever received in my adult…read morelife of 40 years. Everyone in this office will bend over backwards for their clients. I'm moving to another state where they don't service, and knowing I was leaving, ALL are continuing to help me make the right insurance decisions in another state. Steve and his crew are amazing and you won't be disappointed. They will all strive to give you the best options and the best service.

AND now that Garringer Office found out I was moving to another officer, I even received a phone…read morecall from Steve. Wow.. Steve, I stand by my original review. You did nothing to help me. You said, you spent hours on this. More like 3 minutes. You did not care about your client. So will give my business to someone else. I moved to State Farm, Jared Stokes office. These offices are locally owned. I highly recommend Jared Stokes. In Steve Garringer response to me on the YELP forum he implies it was out of his hands and a State Farm Issue and he could not do anything. Jarred Stokes Staff reviewed this case that was over a year old now. In short; They found where the mistakes were made and today I received the additional $420 compensation from State Farm that Garringer said there was nothing he could do. On 5/30/2018 Mr. Garringer will argue that it was out of his hands and blames, States Farm "assigned Claim Handler". So throwing the company he works for under the bus it appears. The issue was Mr. Garringer, did not do his job, did not listen to his client, who argued with him that something is wrong. A few phone calls and a little time by the Staff at the State Farm office at Jared Stokes office and they were able to quickly find out what happened. Mistakes or more of misunderstanding, between the Collision Company and State Farm. Now Mr. Garringer wants to talk more. That should have happened when I personally complained to you. Look at my Feed back on YELP. I score 129 stars in 5 star ratings while only 24 in one star ratings. Giving this office a 1 star is factual. Anyone can email me privately and I have the documentation and now the new $420 pay stub to show that Garringer Office did nothing to help their client. Thus after 7 years and my only claim to his office I moved my business to Jared Stokes office.

Steve has been my insurance agent for nearly 20 years. I have had numerous policies with him…read more(personal, auto, business, life, etc.) and he and his team have done a great job in assisting me in the policy selection and navigating the complex workings of the insurance industry anytime there has been a claim or a question. I have personally found that Steve REALY knows his stuff and he and his team have helped get some things unstuck and processed when needed. I have and do recommend Steve as a trusted advisor.

Their customer service is the best I have ever had!! Their rates are the cheapest too!!read more

This was my father's insurance agency, he passed away so I called to inform them of his passing. A…read moreweek later I get a letter from them saying they're canceling his insurance because he missed a payment. This is extremely insensitive especially given that I called and let them know that he had passed away.

I have been insured with Perkins insurance for years. The service is great and they are always…read moreavailable to answer my questions.

I was recently in a car accident and was really nervous about the whole claims process as I haven't…read morebeen in an accident in over 10 years, and back then it was a huge fiasco under a different big box insurance provider. Wow, was I pleasantly surprised with Perkins Insurance! Not only was their entire staff friendly and knowledgeable throughout the entire transaction, but they were efficient! I cannot thank Corry and his staff of amazing people more for helping my husband and I! I would highly recommend his team to anyone and everyone! When I purchased my new car, I called Misty to get insurance on it and I received the temporary ID card while I was still on the phone with her! Amazing, wonderful and fantastic... love!

Jared has been my insurace agent for nearly two decades and you could not ask for a better agent…read moreand staff! All of his employees are pleasant to work with and get things done immediately! Everything from vehicle insurance to life insurance, his crew has your back! Aylin recently assisted me with homeowner's insurance and she was wonderful to work with! I cannot thank her enough for her patience and skills in getting me exactly what I needed, and being willing to explain all the little details.

Jared Stokes is my new Insurance Agent!!!!!!! He's helped me…read moreevery step of the way, provided me with my own copies of everything I needed for my Vehicles Insurance Information. He explained everything I needed and more. He really cared about the services he provide. I'm am 100% satisfied so far and I look forward to working with him in the future. 5 Stars FOR SURE!!!!!

They saved us so much money with our insurance! I was worried that might reflect how they handle…read moreclaims, but not at all. When we had to file a claim with our car getting hit, they handled it quickly, paid for repairs without delay and then went after the person responsible. We ended up switching our life & house too! Highly recommend them!

We are new to Idaho, and have had many pleasant experiences. One of my very favorites was my son's…read morerecommendation to go with Kathy Chambers' State Farm . Questions were answered within a matter of minutes, and we were given many options for homeowners', car, and umbrella policy options. I hope I never have to use this insurance, but it is a bargain for my ability to sleep at night knowing that no matter what happens, we are covered by a company and an agent who have my best interests at heart. I say this a a person who had a house fire 25 years ago with another company that was not responsive, and as the executor of my mom's estate where State Farm stepped up immediately on some roof damage from a hail storm, and from my sister's experience with the same company. While my confidence in State Farm is absoulte, my satisfaction with this agent is beyond expectation. In the middle of a move, both Kathy and one of her associates (Shauna) took time to answer an endless number of questions we had. I am grateful to be in the great state of Idaho, but one of the major reasons for loving this place is people like the associates in Kathy Chambers' State Farm office.

Kathy and all of her office staff are extremely responsive. We are from out of state and have…read moreinsurance needs in Idaho and, without even formally meeting them, they were so welcoming on the phone and going above and beyond to help us with our needs. I 100% would recommend. So happy we chose Kathy's office!

Great place get insurance . Collin and his team are very knowledgeable and we're very patient with…read moreme while going over policies. I highly suggest giving him a visit if ur looking for insurance

Great agent and amazing team! Collin is easy to get to know…read moreand they are all about phenomenal customer service! 5 stars all day long!!