We have been working with Terri for years and very happy with the service and advice. We manage a…read morelot of rental properties, and it can sometimes be a challenge for insurance. Jim Waters has been able to help.

Wonderful. Dealt with Terri U. Very professional, knowledgeable and extremely helpful! Been w her…read morefor years now.

I can't say enough good things about Dwayne Ellis and his AmFam team. I've been with him since I…read morewas referred to him for car insurance about 15 years ago. He now insures 5 homes and 2 cars for me. Over the years I've filed multiple auto claims and been very happy with the customer service and coverage I have received. While many of my friends/co-workers often complain about their insurance companies nickel/diming them or trying to weasel out of paying claims I've often gotten better coverage than I anticipated. One specific example: I recently contacted Dwayne after my dishwasher sprung an impressive leak and did extensive damage to my hardwood floors. He sent a contractor out to evaluate whether it would beneficial fro me to file a claim (aka damage exceeding my deductible) and when it was determined that it was the adjuster was fast, professional, and his coverage total was 25% higher than the repair bid I received. It feels a little weird saying this about an insurance company, but I've never seen a company live up to the "family" name quite as well as American Family.

I recently switched over to this insurance company. They are great to work with and really care…read moreabout you as a customer and person. I would highly recommend them to anybody for all your insurance needs. Dwayne and his staff are wonderful!

Lackadaisical, poor service. I don't know why it took me so long to transfer my home and automobile…read morepolicies to an agency that actually took the time to speak to me on the rare occasions I had a question. At Boise River Insurance, I was always transferred by the receptionist to voicemail and then our agent never returned our call. When I called to get my auto policy number because I was transferring my business, the receptionist hung up on me. Just the absolute worst and I could not recommend less.

In 7 years, I have received the best service from this agency that I have ever received in my adult…read morelife of 40 years. Everyone in this office will bend over backwards for their clients. I'm moving to another state where they don't service, and knowing I was leaving, ALL are continuing to help me make the right insurance decisions in another state. Steve and his crew are amazing and you won't be disappointed. They will all strive to give you the best options and the best service.

I have been insured with Perkins insurance for years. The service is great and they are always…read moreavailable to answer my questions.

I was recently in a car accident and was really nervous about the whole claims process as I haven't…read morebeen in an accident in over 10 years, and back then it was a huge fiasco under a different big box insurance provider. Wow, was I pleasantly surprised with Perkins Insurance! Not only was their entire staff friendly and knowledgeable throughout the entire transaction, but they were efficient! I cannot thank Corry and his staff of amazing people more for helping my husband and I! I would highly recommend his team to anyone and everyone! When I purchased my new car, I called Misty to get insurance on it and I received the temporary ID card while I was still on the phone with her! Amazing, wonderful and fantastic... love!

Colton and his staff are the most amazing people I have ever worked with! They helped me feel…read morecomfortable and were so friendly. Their customer service is extremely professional and helpful, I will for sure continue to work with them in the future!

I had a bad experience with this insurance agency. I had to pay for a mistake that one of their…read moreagent had on my policy which they don't even bother to accept as their fault. Their customer service is so bad. They will call you endlessly about payment but when it comes to other issues you won't even get any communication from them. I would not recommend them to anyone!!!!!

Jared has been my insurace agent for nearly two decades and you could not ask for a better agent…read moreand staff! All of his employees are pleasant to work with and get things done immediately! Everything from vehicle insurance to life insurance, his crew has your back! Aylin recently assisted me with homeowner's insurance and she was wonderful to work with! I cannot thank her enough for her patience and skills in getting me exactly what I needed, and being willing to explain all the little details.

Jared Stokes is my new Insurance Agent!!!!!!! He's helped me…read moreevery step of the way, provided me with my own copies of everything I needed for my Vehicles Insurance Information. He explained everything I needed and more. He really cared about the services he provide. I'm am 100% satisfied so far and I look forward to working with him in the future. 5 Stars FOR SURE!!!!!

Called office for an agent to give quote on garage liability policy to renew auto dealership…read morelicense, Called at 3 pm. JUly 25th. Female answering call said agent stepped out for quick break; I asked for return cal....and time was a constraint. NO CALL YESTERDAY---and no return call today. Either this agent "has too many clients/policies" to service them....or he didn't get message...or he got message and didn't care! NONE of these 3 options shows this agent to be competent....let alone professional. Would I trust him with my insurance needs? Ahhhhhh......N O f-ing way!

I can always count on top-notch service at Shaffer-Buck. They make insurance easy to understand and…read morealways search for the best price among their companies so I don't have to. Their agents are always friendly and take the time to answer my questions I have my life, car, and home insurance with them and will go to them for other types when the time comes.

Without Jeremy I wouldn't be an Allstate customer. He has gone above and beyond what any insurance…read moreagent has ever done for us. We have approximately 8 policies with him so our situation is complicated and though he is not the agent on record on some of the policies he has taken a lot of time and energy to fix the problems the other agents created. I can not recommend him enough!

I have switched my car, homeowners and personal insurance over to Jeremy at Allstate. He was very…read morequick to give quotes that suited my needs and saved me money. They gave me outstanding service and made you fell comfortable, not to mention they had knowledge in the programs. The office made you feel very welcome and accommodating. I would highly recommend you give them a call and see for yourself.