Randon Clayton is a very knowledgeable and genuinely nice man…read more I can't tell you how pleased I am with my auto and home policy Less than 1/2 what I was paying in Georgia with progressive

Phillip provides exceptional customer service and brings a comprehensive knowledge of insurance,…read moreoffering confident guidance tailored to your specific needs.

Lackadaisical, poor service. I don't know why it took me so long to transfer my home and automobile…read morepolicies to an agency that actually took the time to speak to me on the rare occasions I had a question. At Boise River Insurance, I was always transferred by the receptionist to voicemail and then our agent never returned our call. When I called to get my auto policy number because I was transferring my business, the receptionist hung up on me. Just the absolute worst and I could not recommend less.

In 7 years, I have received the best service from this agency that I have ever received in my adult…read morelife of 40 years. Everyone in this office will bend over backwards for their clients. I'm moving to another state where they don't service, and knowing I was leaving, ALL are continuing to help me make the right insurance decisions in another state. Steve and his crew are amazing and you won't be disappointed. They will all strive to give you the best options and the best service.

Their customer service is the best I have ever had!! Their rates are the cheapest too!!read more

This was my father's insurance agency, he passed away so I called to inform them of his passing. A…read moreweek later I get a letter from them saying they're canceling his insurance because he missed a payment. This is extremely insensitive especially given that I called and let them know that he had passed away.

I have been insured with Perkins insurance for years. The service is great and they are always…read moreavailable to answer my questions.

I was recently in a car accident and was really nervous about the whole claims process as I haven't…read morebeen in an accident in over 10 years, and back then it was a huge fiasco under a different big box insurance provider. Wow, was I pleasantly surprised with Perkins Insurance! Not only was their entire staff friendly and knowledgeable throughout the entire transaction, but they were efficient! I cannot thank Corry and his staff of amazing people more for helping my husband and I! I would highly recommend his team to anyone and everyone! When I purchased my new car, I called Misty to get insurance on it and I received the temporary ID card while I was still on the phone with her! Amazing, wonderful and fantastic... love!

Kathy and all of her office staff are extremely responsive. We are from out of state and have…read moreinsurance needs in Idaho and, without even formally meeting them, they were so welcoming on the phone and going above and beyond to help us with our needs. I 100% would recommend. So happy we chose Kathy's office!

As a former employee of a past State Farm agency in another state, having to change agencies when I…read moremoved wasn't a decision I made lightly. Working with Hayley in this office has made that transition easy. She has been a great help the entire way, and is always quick to reply. I'm a little more difficult in some ways than other customers because I do know the system- but they have been wonderful! Highly recommended for new State Farm customers and folks moving over from other states.

First, (and this is often underappreciated), when I call, they answer the phone. When you're…read morelooking at your beloved vehicle and it is smashed, that matters BIG TIME. Furthermore, I can always be fully confident that the person who answers will be both friendly and knowledgeable. I've had to process several claims over the last few years, and each time it has gone very smooth due simply to this office's consistently excellent standards of customer service and knowledge. I most recently worked with Andrea, who helped me to navigate a complicated claim on a complicated day. She not only saved me time and money, but also saved me from massive amounts of frustration. She was able to streamline the whole process for me and did a lot of the legwork that I would otherwise have had to do myself. Finally, Steve himself is a good man. In terms of my insurance, I only insure 2 cars, so I'm not a massive client. But I'm treated like a CEO by Steve and his employees. When my past claims caused my rates to go up, he personally took the time and initiative to reach out to me and let me know and try to help keep everything affordable for me. I didn't ask him to call; he just did. I won't forget that, Steve. Top class.

A True Insurance Hero - Steve Crowl at State Farm…read more If you're looking for an insurance agent who goes above and beyond, look no further than Steve Crowl. I've been with Steve for over 8 years, and I can honestly say he's not just the best insurance agent I've ever worked with, he's one of the best people I know. Steve has helped me with everything from auto and renters insurance to multiple address changes, always with professionalism, patience, and genuine care. He even personally delivered my new beacon to make sure I kept my discounts, who does that?! Steve does. But what really sets Steve apart is that he's not just an insurance guy, he's a partner, a teacher, and a friend. He takes the time to explain things clearly, makes sure you're getting the best coverage for your needs, and treats you like family. He's the kind of person who remembers your story, follows up without being asked, and makes you feel like you're his most important client. I recommend Steve to everyone I know. If you want someone who truly cares, who will advocate for you, and who will always have your back--Steve Crowl is your guy. State Farm is lucky to have him!

I have used Generations for a number of years now and I am so very pleased with them, I have young…read moredrivers, I have full coverage plans I have homeowners, and we have even used them for medical ,all very affordable and the best part of my policies is that when the renewal time comes I always receive a call from Jennifer Hamilton to make sure I am getting the best price for my needs. Thank you! Everyone in there office is amazing, they handle my husband's many questions, car changes and making sure my husband always gets his free calenders and pens. They are the best around

I have been with Dean Mayes/ Generations Plaza Insurance for about 20 years. They have been with me…read morethrough thick and thin. I really like the hometown feel and personal service they provide. The prices are among the best out there and they can offer multiple options for you. If you are having problems getting insurance, or are looking to switch give them a try. You will NOT be disappointed.

Colton and his staff are the most amazing people I have ever worked with! They helped me feel…read morecomfortable and were so friendly. Their customer service is extremely professional and helpful, I will for sure continue to work with them in the future!

I had a bad experience with this insurance agency. I had to pay for a mistake that one of their…read moreagent had on my policy which they don't even bother to accept as their fault. Their customer service is so bad. They will call you endlessly about payment but when it comes to other issues you won't even get any communication from them. I would not recommend them to anyone!!!!!