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    Deb Williams Insurance

    3.0 (2 reviews)
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    3 years ago

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    Ken Wells - State Farm Insurance Agent - State Farm Logo

    Ken Wells - State Farm Insurance Agent

    (6 reviews)

    I cannot say enough good things about my experience with Ken Wells State Farm. Throughout an…read moreincredibly stressful and prolonged home restoration process, Hugo, Ken, and the entire team provided unparalleled support, professionalism, and kindness. A special thank you to Hugo, who truly went above and beyond in advocating for me when I felt completely powerless. I was dealing with an extremely difficult State Farm claims adjuster (Tiffany)--who does not work for this local office but is part of the larger State Farm organization--and she caused me significant harm by making decisions that disregarded my well-being, dismissing critical concerns, and creating additional obstacles instead of helping. The stress and frustration she caused me were overwhelming, but Hugo and Ken stepped in to fight for me when I had no voice. Despite having no direct control over the claims process, Hugo worked tirelessly to ensure I wasn't left without options. His advocacy, persistence, and genuine care for my situation made an enormous difference. Ken was also incredibly supportive, offering guidance, answering my questions, and making sure I felt heard. Every time I called, I was met with compassion, understanding, and real effort to help me navigate a difficult situation. Unlike Tiffany, who made things harder, Hugo, Ken, and the entire local State Farm team fought for me. They made sure I got the help I needed when I felt abandoned by the larger claims system. Their integrity, dedication, and personal attention to their clients set the gold standard for customer service. Because of their unwavering support, I will be a lifelong State Farm customer through this local office. If you're looking for an insurance agency that truly cares, this is the one to go to. Thank you again, especially to Hugo and Ken--your efforts did not go unnoticed, and I appreciate everything you did more than I can express!

    Hello, I just wanted to leave a review for State Farm because they are awesome. So on October 17, I…read morecrashed my car, by the 20th my claim was sent in and approved. Speaking from experience when you crash your car the last thing that you wanna have to worry about is paperwork and dealing with questions and all kinds of people so that you can just get back on the road again. State Farm made it to where it was one and done, they didn't haggle me to approve my claim. They transferred my insurance from my old car to my new car that same day. I just wanna say State Farm is the best.

    Health Insurance Associates Inc - Ad powered by: YellowPageCity.com

    Health Insurance Associates Inc

    (7 reviews)

    Cheryl Beeson pulled a total bait and switch on my 83-year-old mother who lives in the…read moreNampa-Caldwell area. HIA has predatory practices that consider first and foremost their profits. Their treatment of my mom is the very definition of elder abuse and fraud. Cheryl enrolled my mom into a plan that was in no way to my mom's benefit. To boot, she did it out of cycle so my mom continues to receive invoices for late enrollment. In spite of numerous visits to the Nampa office and literally begging to be removed from the plan in which she was enrolled, HIA continued my mom's enrollment into 2024. They even went so far as to tell her that "nobody here will help you" the last time she called in December 2023 to make sure she had been un-enrolled. Absolutely shameful. I'm not sure how Cheryl sleeps at night.

    I was referred to Ernest Johnson by a neighbor of mine who was a few months older than I am when I…read morewas about to go on Medicare. My neighbor had just gotten on Medicare and Ernest helped me with the process. Ernest has helped me several times before and after I got on Medicare. And he got me into a plan thru Blue Cross-Blue Shield that actually saved me money and provided me with more benefits with no additional costs other than the cost of Medicare Part B. When I went to their offices for some assistance with something and Ernest was out for the day (at a conference) I was assisted by their very helpful staff and got the answers I needed. Can't recommend them enough. If you are about to go on Medicare I HIGHLY recommend you call or stop in and they will professionally help you through the process.

    Deb Williams Insurance - insurance - Updated May 2026

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