i have been coming for over a year. i selected for the nice set up of the office and tvs in every…read moreexam room. but after my last visit i will not be returning. they first hurt me with x rays then with a rough and rushed cleaning. i never bleed normally but at the dentist the hygienist was so rough they made me bleed. then told me the re was more blood than they would like. it also felt like everyone was rushing y the whole time

Aft first ER visit and re examination, told there's no problem, second ER visit and another…read moreexamination with same diagnosis, two weeks later on vacation had another episode go severe pain , another visit to ER for pain and antibiotics, I decided to go to another dentist where they found nerve damage and infection due to filling work , root canal corrected the issue, also the filling above dentists performed came off , I was told not necessary to replace the filling as no damage was found, I contacted the office about the above and ask for $1000. for my cost for root canal but was met with very defensive answer . Amount of pain and suffering he caused was substantial

Great care, teeth cleaning, super dentist & office personnel…read more Thanks to all of you!!

Wonderful kind staff from front to back! They did a wonderful job with a root canal that I was…read morehorrified to get. The team was thoughtful and understanding and listened to my fears concerns. They helped put me at ease and made me comfortable the day of my appointment and the day I returned for my new tooth. I was recommended by a bunch of teachers here in Chico and knew that they would not steer me wrong! I came in with a very bad tooth pain that lit up my entire jaw, it was so bad I didn't even know which tooth was causing it. I went to Ampla as an emergency patient and they told me to buckle up for a 6 week approval from my insurance. When I contact Chico Dental and told them what was going on and I wasn't an established patient (but was interested in becoming one) they got me in the same week and got my work done a couple days later. Thank you!!! Again I'm so grateful and want to say thank you for getting me in and taken care of under the circumstance. Because of the amazing staff I'm am now feeling confident to have them take care of some other issues I've been putting off for years!

The Best Dentist!! I love it here, everyone is so kind- their team is dynamic & their work is top…read moretier!! You will get the best dental care. They take really good care of you & your teeth. Good parking, lots of natural light & windows & the gorgeous, sparkling clean aesthetic of their office space is a plus too!

I'm so happy! I got an appointment with Dr John BEFORE Christmas! The front desk staff really work…read morehard to find an opening for you....even though I'm willing to wait to get into the BEST DENTIST in Chico!!!

As a MediCal patient I am thankful that I am even afforded dental care. I am a patient of Dr Kim at…read morethe Skyway clinic in Paradise but she doesn't do crowns so I was given a list of four Chico offices to contact for a crown. Three declined me due to being a MediCal recipient. Dr Tatla took my insurance. Dental staff are all very friendly, Dr Tatla not so much. As I waited for my prep for the crown he walked in picked up the silver syringe and tried to put it in my mouth without any numbing prep which scared me and I grabbed the chair and held on as he made me open wide and almost painlessly did a nerve block with just a couple of injections. I told him loudly he scared me but it didn't really hurt. It was very scary because no one ever gave me Novocain like that standing over me as I sat upright not already numb. Anyway it wasn't fun but I do appreciate his accepting me and my crown is beautiful and a perfect match. I don't think I would have gone had I read the reviews first so I'm glad I didn't and it's over. Skyway dental is awesome in case anyone is looking for a MediCal dentist who doesn't do crowns.

Well, I gave a good review on my first visit, but this doctor takes way too long to get approvals…read moreand done by a female dentist, but it hurt she didn't know me, but my sister went to him, and she swear he was evil, and I called after my root canal was done because I was in so much pain and nobody would get back with me. I don't want to go back to this dentist. I'm going to find another one. Also, it was very dirty and they don't even answer the phone. It rings and rings forever today. I'm trying trying to call back and I can't get a hold of him. It says this cellular user is not available. What kind of business does that maybe he didn't even pay it phone bill and one of the workers slipped and told me that he didn't even have his credentials to give out prescriptions for pain pills he was just getting it still so I don't even think he's 100% legal. I would not advise going back or even going to this Dentist I'm gonna get back in touch with the gentleman who left a long review. I'm grateful I didn't go for the rest of my work because if it was him, I probably would've ended up getting physical or something because you can't make someone sit in a chair and do you work on them if they don't want it at against the law!

When I moved from the Bay Area to Chico, I was just looking for a solid, reliable dentist since I…read morehadn't been in years. I found Willow Creek Dentistry and decided to give them a try. I've been going there since 2020 and they've always taken care of me, even during emergencies. They recently helped my wife too and were able to squeeze her in quickly for an extraction. All the ladies at the front desk have been nothing but caring and understanding, which really makes a difference. Hey!!!, ignore the bad reviews stuff happens. From my experience, they've been professional, kind, and dependable.

The quality of care I have received at Willow Creek Dentistry is outstanding. Every single staff…read moremember is knowledgeable, helpful, and just lovely. A big THANK YOU to everyone at Willow Creek for being so amazing!

Contacted for a new appointment, was told they are closing shop and the receptionist was WILDLY…read morerude. Honestly glad they are closing up and saved me the hassle of dealing with that woman again.

Dr Fowkes has been our family dentist for close to 20 years. He has always taken great care of us,…read moregetting us in right away for emergences. He is kind and compassionate as well as very good at what he does. The office staff is amazing as well.

Every member of this dental team are exceptionally skilled and pleasant. Dr. Wilson sets a high…read morestandard for himself and models that same relationship for his employees as they greet and treat their patients with care. If you have not already done so, schedule an appointment and I think you will be pleased with your experience. Chuck B

My wife and I moved to Butte County in 2022 and struggled to find a skilled dentist who accepted…read moreour insurance and didn't overbill. When I needed an emergency crown Dr. Wilson's office handled my emergency promptly. We've been patients for over 4 years now. Dr. Wilson and his staff, including hygienist, are excellent. Dr. Wilson is highly knowledgeable and professional. We never feel overbilled. Thank you, Dr. Wilson!

Comforting, does well with anxiety about dental appointments, very patient and asks permission…read morebefore doing anything which is very helpful for people who struggle with being touched.

Very comfortable and talented dentist as well as assistants. Tells you every step she's taking. I…read morelike that.

I went here for the first time today. Everyone was very nice, the office was comfortable, and I…read morefeel very good about Dr. Madsen and the care he provides.

I had a crown put in on a far back molar tooth that had a fracture. Madsen put it in at my second…read morevisit. He did it expertly and quickly. The crown feels comfortable and the right fit.

Everything I needed in a dentists office. Caring, knowledgeable and professional staff. You can…read moretell they not only love their jobs but they love the patients they care for too! From the dentist Scott Hanosh to the receptionists and all the staff in between each is an extension of an exceptional team. I have had my teeth cleaned and a crown done since I started coming here. They really know what they are doing and they do it very very well. Thank you for all you do you are appreciated!

Poor customer service desk lady snapped her fingers like a dog at me and was very condescending the…read moreentire conversation would not recommend