I had a very disappointing customer service experience at the Grand Prairie location…read more I attempted to return a few seasonal items due to better pricing at another store. While there, I noticed the newly discounted price was even more attractive so I decided to repurchase. As a Perk member, I understand the store promotes benefits such as hassle-free returns and no questions asked. In the past, I have never experienced any issues with returns or repurchasing items at adjusted pricing. But on this visit, the store manager, Cassandra, refused to honor the store policy stating that we do not do price matching and that I cannot return items and repurchase them. First, I never asked for price adjustment; I simply stated that I was returning them and then repurchasing them and buying more of the same items. I reference the return policy which was right on the counter and ironically, she stated that was not applicable to me. I asked her to please call her manager over. She left and came back after a few minutes with the store director, Lory, who agreed with her. I asked both managers to clearly explain how my return fell outside of policy guidelines, especially since I had my receipt and was well within the return window (less than 30 days; as a perk member you actually receive additional 30 days to return). Initially, they declined to assist. It was only after I asked how to escalate the matter that the director agreed to proceed, noting that the transaction required manual input because the system would not automatically recognize it. They even had the nerve to question why I was returning to this store vs going back to the store of purchase, which was located in Oklahoma (not sure why in heck this was a concern but truly showed me their ignorance). The overall interaction felt unnecessarily confrontational and inconsistent with the customer-friendly policies the store advertises. I left feeling frustrated and disappointed by the lack of professionalism and clarity. Based on this experience, I cannot recommend this location. I guess the term "the customer is always right" has been tossed out the window. I'm afraid to even question what happened to common sense? I wish there was an option for a "No Star" rating because they surely earned it with this one!

Stopped here for some Christmas ornaments and this place was VERY picked over. I was not expecting…read morethe space to look that way just a few weeks out from Christmas and on a weekend. We found a couple ornaments but nothing close to what we were hoping for, and staff was scarce on the floor. Not sure if this is representative of the store or the season, but I won't be back until the holidays are over.

Not sure I will ever get tired of finding great deals at home goods. Always a great selection for a…read moregood price.

The selection is abundant, so anything you're looking for you'll find. While customer service isn't…read moreterrible, it's not amazing either. I've had employees pass by without smiling or asking if I need help and even at the register silent interactions. Home Goods has inconsistent value I'd say on items, but their kitchen, candles, and soaps are always a great value. I love finding the clearance areas once it's discounted to a fair amount to be considered clearance.

Came here to purchase a bed frame and since I already knew what I wanted the process went seamless!…read moreI selected my product, made the purchase, and set up delivery for a later date. This location is fairly large with an outlet center, play area for children, and coffee bar. The employees were helpful and didn't hound me as I was looking at other items. I look forward to receive my order and will update regarding that experience.

I spent $1,500+ on a mattress from Living Spaces and it is already sagging after what should have…read morebeen a fraction of its lifespan. I went through their formal inspection process, which confirmed one inch of sagging, and was told that does not meet the warranty threshold of 1.5 inches. So apparently I need to keep sleeping on a failing mattress and wait until it gets worse before they will help me. I offered to pay the difference toward a replacement. I offered to accept store credit. I asked for a partial refund. Every option was declined. I have now spoken to multiple people, been escalated twice, and received the same answer each time: not our problem. At no point did anyone make a genuine effort to find a solution. I was told to come back in three months when the sagging gets worse. That is not customer service, that is stalling. The math here is simple. I am either stuck with a $1,500 mattress that is falling apart, or I buy a new one and I am out $3,000+. Living Spaces has made it clear they are comfortable with that outcome. If you are considering a large purchase here, especially a mattress, think carefully. The product warranty sounds good until you actually need to use it.

I love that IKEA has parking for families and a play space for them as well so we can focus on what…read morewe need to. I love coming in here because I feel they value families and care about us. I also love that I can get quality products without spending a lot of money. Their employees are typically pleasant, and the ones in the restaurant are always so nice. I appreciate the value of the products in store, I feel like I get what I need at a great price.

Let me state that this is about their snack bar. You know when you go to Costco and go $1.50 get a…read morehotdog and a drink? Well we arrived early to ikea and decided to grab a hotdog as we have never tried theirs before and needed a snack. Assuming they would offer the same quality as Costco or Sam's we paid our dollar and waited. Now the hotdog was up quick, so no complaints there. The quality had much to be desired. The hotdog was basically a cheap Aldi hotdog, flavorless and bland. Texture was weird. Very disappointing.

The Irby's sure know what they're doing in Oak Cliff. I can't imagine the area without their shops…read more They have brought a cozy, nostalgic, and welcoming atmosphere back to brick and mortar stores. I can't think of a place I would rather just be in than Outpost. From candles to vintage clothes, you can find affordable priced treasures here on the daily! Caroline Irby has done such an excellent job bringing intention back into the product she places on her shelves. Her collection ranges from local retailers and neighborhood vendors to women and black owned businesses. If there's ever a small business to support, it's these guys. While you're shopping grab a beer or swing next door for the best coffee of your life. Cowboys are back in Dallas!

From the owner: Outpost Fine Goods is a modern general store in Oak Cliff selling curated yet approachable products…read morefrom businesses we love and respect. Stop in for a complimentary drink while you shop and enjoy the company of kind folks in a calming environment.

I can always find unique, reasonably priced furniture here. They also have great decor to accent…read moreyour home. Their designers are very helpful as well. I recently moved out of state, but was visiting Ft. Worth and stopped in. I found a great coffee table that I absolutely love and it fit in my car for the return trip. I highly recommend this store.

Stopped in while visiting from San Antonio and was greeted warmly by Abby and Helga! Abby has…read morecarefully curated her space and there truly is no other place like this. I will be coming in every time I'm in town!

I love how bright and airy and organized this store is. They have a large selection of various…read moreitems where I don't even know how to explain what kind of store it is. You can get cleaning products, lawn, decor, stationary, birthday supplies, fun, snacks, and so much more. The staff is always so welcoming, accommodating, and kind. I love this place for seasonal decor and putting together gifts for all fun types of people.

The manager at this location on 2/17/24 was so sweet. The store was clean and had everything I…read moreneeded for a last min birthday gift at main event nearby!

Incredible selection! Great staff! Tony is the best! So patient and helpful. I will return again!read more

Marty was very helpful and the fabrics selection is great. Price is good as well. Very clean and…read moreinviting!

Great store, owner is very sweet and knowledgeable. They have a lot of cool stuff, check it outread more

Very friendly and helpful service. Very knowledgeable employees. The store has a good inventory…read moreselection and is set up to find things with ease.

You gotta love a place that offers you a strawberry daiquiri on a Friday afternoon when ya walk in…read more (In a former life I would have been all over that.) I saw this place listed on IG and checked it out. They have everything in this market store. Food, chocolate, wine, jewelry, men's stuff, kids stuff, homeware, party supplies. There is so much to see, and I found a cute tray for my bathroom counter and bought some toffee. I will make this a place I visit often, especially to take friends to, or when looking for a gift! I'm in love!

I don't know how many times I have passed by this gem and didn't know what I was missing…read more If you are looking for something special as a gift or just looking for something special for yourself, you need to stop in. The staff are super friendly and are willing to help you locate what ever you need or what you didn't know you needed yet. One of my favorite discoveries was the vast array of teas that they have available. However they also have accessories for brewing your tea as well as the body scrub and body butter that you can customize with your own scent. Need wine? They got it? Need spices? Got them too. Seriously, this place is worth making a stop into and checking out!!