Fun way to see the area! Our captain, Peter and tour guide(forgot her name) made the excursion…read moreenjoyable! Definitely recommend to anyone

Duck tours is a really cool place where you can jump on a moving vehicle and take a short…read moresightseeing trip that ends up in the water without you ever leaving the "ship". Pro Tip: I suggest going to Groupon and getting the Groupon either the city pass or the stand alone tour to save some money. Parking is nearby no cost.

Booked this tour a few weeks ago for a Saturday 2:30 tour. We had the bus to ourselves. Seats were…read morevery comfy. Bus was very nice and clean. Charles was great. We were lucky the weather worked out for us and got to open the sunroof.

Cool bus tour of Miami. Great tour concept with glass roof that fully slides open to give great…read moretour experience.

Do not buy from here! The owner is a reckless driver who is constantly taking stop signs, driving…read morepeople off the road and driving aggressively. The tours are a not worth it. All they want is your money and the owner is a narcissistic short rude guy who steals your money.

TLDR tips: The tour will be longer than you expect…read moreThey will upsell you on everything (do not buy VIP, book online) Expect to pay in cash before the tour Expect to be harassed for tips BE PUNCTUAL or be left behind This is NOT an ACCESSIBLE tour option Your tour depends completely upon your tour guide - no consistency We booked online last night for just the Miami city tour this morning - it was supposed to be $29 and to pay by card. I'm so glad we booked online because it seems like if you book in person they upsell you like crazy. I saw people with "VIP" stickers - VIP means nothing. At best dishonest and at worst, predatory. Once you book they tell you that you'll need to pay in person a half hour before your trip, which for us was 8:30. Once we paid, we were on the bus and moving AT 9 am, so make sure you are punctual. When we arrived to pay 8:30 am, the people at the counter were annoyed that we were there (we must have interrupted their social hour) and told us at their systems were down so we HAD to pay by cash. Ok, sure. It ended up being $65 instead of $58. Keep in mind that every driver and tour guide you have with this company will be aggressively nudging you for tips. The bus seats are very dirty and the stairs are narrow as heck. I saw this tour was advertised as completely accessible. This is not true. If you are a wheelchair user, do not book this tour. The ride wasn't very educational (you can learn more by Wikipedia), but it would have cost us more in car rental or Ubers to explore the city ourselves, so it gains one star for that. The tour guide was also pausing his "tour" to yell at every single person who looked to be a tourist that we were on a tour and they should join us. We were told this tour would be 2.5 hours with an hour lunch break. We were at the office at 8:30 to check in like they requested, and didn't get back to our starting point until 1:30 pm. The only way we could've gotten back earlier would've been to ditch the bus and get an uber or Lyft. At about 11 am, the driver and tour guide dropped us at a glorified bus station (fake turf, 2 toilets, 2 food trucks, a bar, and cornhole) for over an hour, after promising we'd be gone in a half hour and vaguely threatening us to be on time. We did not leave that bus station until 12:30. I called the main office twice to check where our bus was and if they were even still coming to pick us up. An hour and a half wait is insane especially when you expect a half hour. We also did not purchase a boat tour (thank god) so we had to wait on the bus as they tried to get more customers and stopped at every bus stop between the Marina and their office on Lincoln. We didn't get off the bus from 12:30-1:30, and were vaguely laughed at when we asked the ETA. IDK, we had some good points of this tour, but we were not expecting for a FIVE HOUR expedition where they tried to upsell us at every turn, and then treated us like nothing when we didn't pay more or didn't have extra cash to tip since we didn't know we had to pay in cash for the tickets. We lucked out by booking the 9 am otherwise our entire day would've been wasted by being held hostage by this tour company. We were lucky to have the rest of the day after we were finally dropped off at 1:30.

Highly recommend. We used Miami Jet Tours for transfer from our home in South Miami to the cruise…read moreterminal for ten people. Prompt professional drivers, and great prices. We will definitely use again.

i would highly recommend Miami Jet Tours for anyone needing a private charter bus in Miami…read more They're 39 and 30PAX mini buses are great because there is enough room for luggage. Something that is not very common. They're great about getting back to you quickly when you need a quote, the buesses are clean, the drivers are great and they're quick to help whenever there is a problem.

We chartered three (3) buses from USA Caribbean Tours Corp to take our students to Universal…read moreStudios for Grad Night on May 1, 2026--and what followed was an absolute disaster. The buses showed up late, and literally as soon as we left the school, one of them broke down. All three buses had to pull over and wait. That should've been our first warning sign. Eventually, we were told it was "fixed" and got back on the road. Keep in mind--we had to be at Universal by 4:00 PM, it was already 1:00 PM, and it's about a 4-hour drive. Do the math. About an hour later, the SAME bus breaks down again. This time we're stuck at a rest stop, where we're told that ALL THREE buses have no air conditioning. Yes--no A/C, in Florida, in 90-degree weather. A bus full of students and chaperones just sitting there sweating. Totally acceptable, right? After waiting around 45 minutes for a "mobile mechanic" to change a filter, we're back on the road... briefly. Not long after, the bus starts failing AGAIN and can barely go 15 mph on the Turnpike. Now we're not just uncomfortable--we're a safety hazard, backing up traffic so badly that a Florida Highway Patrol trooper has to escort us off the road. At the next stop, we're told the bus is done. The other two buses leave, and we're stuck waiting for a replacement. The driver casually mentions it's his FIRST time driving a double-decker bus and that he's nervous. That definitely made everyone feel better. (Sarcasm.) We're told the backup bus is over an hour away. Time passes. It finally shows up around 7:30 PM--and here's the best part: the replacement bus arrives DAMAGED...CRASHED!!! The driver had gotten into an accident on the way to us and was missing a headlight and part of the front of the bus. You honestly can't make this up. At that point, the trip is a lost cause. The kids completely miss Grad Night, and the decision is made to head back to Miami... on that same damaged bus, at night, with no headlight. Completely safe, right? We finally got back around 10:00 PM after nearly 10 hours of this chaos. The entire event was ruined. And if you think the experience couldn't get worse--the company's response was completely nonchalant. Parents tried calling the number listed online (305-323-6939) and got a disconnected line. When I finally reached a manager ("Dani"), she downplayed everything, claimed she only knew about "intermittent A/C issues," and acted surprised about the breakdowns and the crashed replacement bus--then asked me to send photos because she didn't believe it. So here you go--photos included. Sending it here so EVERYONE CAN SEE!!!!!! Bottom line: this company clearly does not maintain their buses, their A/C doesn't work, their drivers are inexperienced, and apparently accidents don't even get reported. Worst of all, they don't seem to care. There are plenty of other charter companies in Miami. Do yourself a favor and use literally any of them instead. This is their USDOT Number: 3650940 and MC-1452531

Lost my luggage, well someone took mine as theirs at the airport. They refused to let me look at…read morethe tag on luggage to contact owner. Never got my luggage or compensation. I got a run around from the company.

Can't find more rude people when it comes to tourist attractions? They can grab you to sell you…read morestuff with a big smile, but it comes to asking questions or organization it's just horrible. The bus driver was just totally rude. The guy to separate the different groups didn't care about anything than his phone call. They could easily also interact with people during the bus ride, it would make it more enjoyable. Be ready to take a sweater too, buses are freezing cold. When taking this kind of tours, be ready to be considered as a number and you have some many seconds to do this, check this and take this picture.

We book one day trip to key west. The bus supposed to pick us up at 7am but the bus wasn't on time…read more The bus was late about 20 minutes and I called the number on my receipt the guy just hang up the phone before I finish. Very unprofessional!

We were in Ft Lauderdale for a few days for some R&R. We stayed at the Ritz Carlton in FtL and…read moreasked the concierge for options on a day tour of Miami. He made a few calls and came back with this company. I think Sun Island is the parent of See Miami Tours. Whatever the name, we had a great time! The driver, Andrew, picked us (me, wife, son, and daughter) up at our hotel in a large modern, comfortable van. Andrew was very friendly and he knew his stuff. It's one thing to be informed on Miami history, culture, and trends. If you ever needed to build a trivia team but lacking on Southern Florida expertise, Andrew would be your guy. While being informative is helpful, what made our experience enjoyable was Andrew's hospitality. He was extremely kind and courteous in making sure we were satisfied. He answered all my questions of curiosity. He gave insights that not many could have given. After being picked up in Ft Lauderdale, he drove us to Coconut Grove and then to Little Havana (where we had a chance to get out and be among the Cuban influence). We then went through downtown Miami and were given an option to be dropped off by the harbor or on South Beach. It was a no-brainer for us as we wanted to see South Beach. So we were given about six hours on our own at South Beach. The timing worked perfectly for us as we ate lunch (great Cuban place - Puerto Sagua), walked all around South Beach, squeezed in a dinner, before being picked up and driven back to FtL. We enjoyed this experience very much. I highly recommend this company to anyone visiting Miami or nearby. In particular, if you have a chance to tour with Andrew as your guide, I would seize that opportunity. We squeezed in many sights during our tour, but it was done at the right pace and with superb guidance. Thank you!

Very unorganized rude and inconsiderate of people time. How do you not clean your rentals, It…read moresmelled like vomit and was still dirty from prior party. Never ever save your money.

If I had only used your car service twice I would have given a 5 out of 5 but my next two uses were…read morevery disappointing. The first two were perfect. The gentleman picked up my family 6 adults from Miami airport on time and drove us to The Elser Hotel. The next day your service drove us to the cruise port. Great service! One week later we return from the cruise I call to let them know we are waiting I'm told 7-10 minutes and the driver not only was an hour late but he has other passengers in the vehicle. I didn't complain about his tardiness or that my ride should have been private. When he dropped us back at The Elser I called VIP to arrange for an earlier pickup the next day afraid that the driver would be late again. I asked for a 5:00pm pickup and once again the car was late. He finally showed up at 5:15 or so and once again more passengers are in our private car. I proceeded to ask for his name and he refused 3 times before saying his name was Carlos. I really don't believe that was his name. I can say that he was rude, unprofessional and a wreak-less driver. I also would like to add that on both days the father figure of the others in the car proceeded to help him put our luggage in and out of the vehicle which I find strange unless of course he was transporting them without VIP knowing. "Carlos" might have a side job going that VIP is unaware of. In my opinion this man should not be working for any reputable car service.

We used MIA Vip Transportation & Tours on our way to Port Everglades. It was really nice and…read moreaffordable. It was funny because the driver was really friendly and handed his cards out to the group, asking for a review. I thought it was silly at first but then realized small businesses like this one thrive on great reviews and it only takes a second of my time (ok, maybe 1-2 minutes). The service was great and if I ever go on a cruise again I'd make sure to give them a call. Tiffany Montgomery, cruised March 2013

The husband and i booked an airport transfer after our first cruise. We took the Port Everglades to…read moreFort Lauderdale Airport route. The staff was less than friendly and even a little pushy. We were the last round of customers to be disembarked on our own so we went off the ship and entered the coach which was filthy and the panels above each seat (where they have the reading light and the option for additional AC) were coming right out of the ceiling. The floors had trash on them and the seats were all filthy The ride to the airport wasn't too bad... The driver unloaded our bags then we were allowed out of the bus. He stood right by the door counting his tips and putting his hand out gesturing for more. I'm sorry but if you don't keep the bus clean, are rude, and have us wait for over an hour before departure from the port when there is another empty coach available to take passengers to the very same airport the only tip you're getting from me is how to handle customer service better. The transfers cost $30/pp which was $10 cheaper than the limo service we took down to the port in the first place. I'm happy to have saved $20, BUT would have gladly spent the extra for a more pleasant and prompt ride.

I have not used the Cabana Coaches bus service. However, we were driving behind one of their buses…read moreon i95 in Miami and our car was sprayed with motor oil from the engine in the back of the bus. Unfortunately, we were trapped behind the bus and unable to pass. It will be expensive to clean the car and the paint may be ruined. This leads me to believe their fleet is not well maintained, at least not this bus.