I had a beautiful breakfast at LT Steak & Seafood during my stay at The Betsy. The menu has a nice…read moremix of healthy and more indulgent items. While I sat in the dining room they also have lovely outdoor seating, both covered and uncovered. The morning I was there was not crowded, but the service was exceptionally slow. To help compensate, the waitress took my coffee off the bill which was thoughtful. She was also very aware of, and apologetic for, the wait time. The breakfast itself was delicious. The omelette rice and beautifully prepared with a perfect light and fluffy texture. The potatoes were crispy on the outside and soft on the inside and the greens were nicely dressed. The other food I saw being served was all equally well presented and looked delicious. Value: 3/5 (prices are steep) Service: 4/5 Ambiance: 4/5 Food: 5/5

On Miami Beach last week for aviation conference seen their advertisement on The Alley wall and had…read morea look! LT facing the beach around the corner from my hotel, perfect location, the restaurant was very appealing and staff friendly and professional. We had steak which was delicious! Bottle of red wine perfectly matched. I would do it again

Another star in the IHG constellation of hotels…read more I learned a lot from the friendly staff - stuff I should have learned from reading the website: rental bikes on site, a free hotel shuttle to drive you around (if available), two beach seats included in your stay price (though you'll upgrade for the tent and/or umbrellas once you get there), etc... The valet parking has a feature that makes the high cost super worthwhile: they have a little entryway off of Alton Road so you don't have to double park or back up traffic. What a God send! Pool on the roof? Check. Bar on the roof? Check. Typical clean rooms? Yep. Avoid the pricy honor bar, as there are loads of bodegas and a Publix grocery store just around the corner. Hell, there's a Whole Foods and a Trader Joe's a quick jaunt away on foot, too. We will be back two more times in the next two months. Has this become our base of operations on Miami Beach? I guess so. I'm a sucker for the art deco South Beach scene, but the pricing and convenience make this place so worthwhile. So why not five stars? Well, five star hotels are a league of their own. But for us mere mortals, this Kimpton rocks. One weird note: the faucet in the bathroom has hot on the right side of the single control mechanism. Exactly opposite of the rest of the American hotel world. Oh, and there is a see-through but opaque panel in the shower that allows you to see blurry outlines of shower-takers while in the room itself. Is this normal? I have only seen this "feature" in Detroit and here. Bonkers. Good on-site restaurant. Tasty breakfasts. No in-room coffee makers, but there are free coffees in the lobby in the morning.

I was pleasantly surprised at this hotel for a staycation. Upon arrival you're provided with a…read moreglass of wine. Another added perk is it's a dog friendly hotel! I was able to bring my fur baby with me who also enjoyed the hotel. The room we received was very spacious and very clean. The only cons of the hotel is they don't have a restaurant, which isn't a huge deal considering its location to restaurants in the area, they offer a rooftop bar but it doesn't even exist, and breakfast isn't included. The location is walking distance to Lincoln road and they provide free shuttles to the beach. I would just prepare to wait for a shuttle for a bit. I would definitely recommend!

Booked via Amex travel and a part of Marriott Bonvoy Gold, got a lot of perks. Will explain below…read more Located in south Miami, literally by the beach front. Have adult pool and regular pool. Very windy here, so it is still cold even though we are in 73 degree weather. Valet only Spacious lobby and seating area. When we checked in, we were greeted with a very warm sweet gal. Thanked us for being a Marriott Bonvoy gold members. Since we book via Amex travel hotel collection, our room automatically upgraded, daily breakfast for 2 $40 per person, $100 credit to use for anything in the property, early check in, guarantee 4pm check out and complimentary wi-fu. And we got complimentary cocktails. On top of that, we got complimentary sparking water and 2 jars of snacks for being Marriott Bonvoy gold member. Awesome. Note: your room has complimentary bottle waters everyday, if you need more, ask concierge downstairs or your room service. Room: Very specious bedroom and bathroom. Has nespresso coffee machine, tea. Fridge and other stuff. Very odd closets in the corner, basically you need to close one closet in order to open the other one. Has iron, iron board. Has balcony with view. The w beach bag for purchase only. Hotel: 2 restaurants: the chow, Chinese restaurant, and the grove for your breakfast, lunch and dinner. Theres spa, gym, courts Scan and download their w south beach app available at the concierge as you check in to see their daily activities. There's bicycles for hotel guests to use. You can ride or walk along every where via path way . The hotel is looks nice but some doors, locks and some fixtures are damaged and broken, it looks run down. Valet parking is an independent company, so you pay them separately from Hotel, its about $65/night

After a long drive from Tampa to South Beach we were ready to enjoy a nice stay with a beautiful…read moreview. Upon arrival, we were greeted by the staff and assisted us to our room after an easy check-in. The room was smaller than expected for the rate, but the view and amenities made up for the size. Conveniently located near the beach and other fantastic eateries, especially the Ocean Grill at the Setai (gorgeous and highly recommended) restaurant. Also a short walk near Park Ave which has other amazing eateries and including cafe and bistro's. The grounds are well maintained with upscale vibe and decor. The lobby bar is cozy with a sexy vibe. My wife experienced the spa which she said was fabulous. Pool has plenty of chairs with umbrellas and staff were courteous, friendly and attentive. It also has some benefits to be a Marriott Bonvoy member which gave us some minor perks with bonus points on spend, complimentary wi-fi, mobile check in along with some property credits which we used for the spa and happy hour at the bar.

My friends and I spent a Sunday at the Kimpton Surfcomber and booked the Ivy cabana. The cabana…read moreitself was cute, comfortable, and gave just the right amount of shade and far enough from the neighboring cabanas so it felt semi private. Service was great. Our attendant was attentive but not hovering, kept the drinks coming, and food came out fast. Everything we ordered was solid -- perfect pool-day food and refreshing cocktails. There is a minimum spend requirement for the cabana, but it was super easy to hit between food and drinks. And considering you're paying for a dedicated space, service, and a prime poolside setup, it felt worth it. Overall, it was the perfect day to unwind and feel a little luxe. I'd definitely book the Ivy cabana again.

The Kimpton Surfcomber Hotel was a great place to stay. The service was excellent, and the staff…read morewas genuinely kind, welcoming, and always ready to help whenever needed. The food was very good as well. We enjoyed a complimentary breakfast as part of our hot tub booking, which was a nice bonus and a great way to start the day. One of the highlights of the hotel is the easy beach access from the back. You can simply walk out and reach the beach, and the area feels safe and lively. You'll often see people jogging, exercising, and enjoying the outdoors, which adds to the energetic South Beach vibe. The walk around the area is pleasant, and the overall atmosphere feels fun and relaxed. Overall, the Kimpton Surfcomber Hotel is a wonderful place with great service, good food, and a cool beachside vibe. I would definitely recommend it for a comfortable and enjoyable stay.

We were in Miami Beach for a layover and stayed at the Residence Inn by Marriott Miami Beach. Upon…read morearriving, we valet parked ($55 daily overnight fee for SUVs) and proceeded inside to check in. Two water bottles were provided at check in and can be received daily at the front desk. We were given a room with a view of the Trader Joe's that's across the street from the hotel's entrance. The room was spacious. A stove, refrigerator and microwave were available. Fortunately for us, we were not cooking during this stay. The pots were stained. The front desk was notified and sent replacements. Those were also dirty. We were shocked to see the condition of the kitchenware and even dumbfounded that the pots we later received were not clean. Body wash, shampoo and conditioner are all available. There is no safe in room. Complimentary breakfast is provided. There were eggs, sausage, biscuits, cereal, yogurt, oatmeal, fresh fruits, juice and coffee to name a few. The waffle station had all the necessary items for self service. There is a daily amenity fee (Destination Fee $22) that is assessed whether or not you use the facilities. We were also charged a Parking Tax $3.85 and a Goods/Services Tax $3.08. Josmel, valet, was great! This location is conveniently located across from Trader Joe's as mentioned above. There are also restaurants and stores within walking distance.

Love the location right across from Trader Joe's. This is great when traveling with family, and…read morewhile working as a private VIP flight attendant. However, the cleanliness of this place is not good. Thank the Lord I travel with disinfectant wipes and disinfectant linen spray and antiviral pillowcases. The gym is utterly pathetic. Worst off all Marriott properties I have ever visited, and I am a huge Marriott fan.

Fontainebleau Miami isn't just a hotel -- it's a full‑scale Miami moment. The kind of place where…read moreyou walk into the lobby and instantly feel like you've stepped into a glossy magazine spread. High ceilings, marble everywhere, and a buzz that tells you you're in the right place. What impressed me most? There's genuinely plenty to do for all ages, which is not something you can say about every Miami resort. Whether you're traveling with kids, teens, adults, or a multigenerational crew, everyone finds their lane here. The pool scene is the heartbeat of the property. Multiple pools, each with its own personality -- family-friendly areas with space to splash, quieter corners for lounging, and the high-energy spots where the music and cocktails flow. Service was dialed in across the board: fast, friendly, and always one step ahead. Rooms were spotless and stylish, with balconies that make you want to order room service just to soak in the view a little longer. Housekeeping kept everything crisp, and every request was met with that effortless "of course" attitude. Dining is another standout. From quick bites to full-on fine dining, everything was fresh, flavorful, and beautifully presented. Even the grab-and-go spots felt elevated. And if nightlife is your thing, you don't need to leave the property -- the energy here after dark is pure Miami. But if you're traveling with kids or just want a low-key night, the resort still feels comfortable and accessible. Fontainebleau nails that rare balance of iconic luxury and all-ages fun. It's bold, glamorous, and buzzing in all the right ways, yet still manages to be welcoming and easy to enjoy no matter who you're traveling with. A true Miami classic that continues to deliver. Enjoy

Haven't been to the Fontainebleau in quite some time and I'm honestly shocked at how far downhill…read moreit has gone. We didn't even stay at the hotel, we simply had a Mother's Day brunch reservation at Hakkasan and dessert at Chez Bon Bon. What should have been a nice family outing turned into an absolute nightmare. When we went to valet to retrieve our car, the lobby was filled with angry guests sitting around waiting HOURS for their vehicles. People were openly saying they had been waiting 1-3 HOURS and some had even missed flights because valet couldn't deliver their cars. Seeing at least 50 frustrated people stranded there was complete chaos. At that point I started panicking. I had my 3 children with me, my elderly parents, and all of my baby's formula and diapers locked inside the car with no idea when we would ever get it back. Completely unacceptable for a luxury hotel that charges premium prices. It was also $58 to valet! Thank God I drive a Tesla because I opened the live camera and location tracking and immediately saw my car had been sitting in the exact same spot where I dropped it off over 2.5 hours earlier. When we walked to the vehicle ourselves, we found the inside completely ransacked. Items from my center console were thrown everywhere and the driver and passenger seats were covered in sweat. Clearly multiple employees had been sitting inside our vehicle. When my husband confronted them, they claimed they had "misplaced the key card" and were searching for it. Then when asked why the inside of the car was trashed, they actually tried to say it was already like that. Absolutely insulting. This completely destroyed any trust I had in the Fontainebleau. I don't care if valet is a "separate department" it is still YOUR property, YOUR staff, and YOUR responsibility. Guests should not have to fear waiting 1-3 hours for their cars, missing flights, or having employees rummage through their personal belongings because the hotel can't manage basic operations. I understand it was Mother's Day and maybe they were understaffed, but the complete lack of communication, organization, accountability, or even basic customer service was disgraceful. Not once did anyone proactively update guests, apologize properly, offer compensation, or even waive valet charges. For a place that markets itself as luxury, this experience was beyond embarrassing.

Five stars for the location and awesome amenities…read more This hotel was the perfect place to stay at for a quick Miami getaway located walking distance to the beach and all the main things you could possibly want. After a long day of travel, we received two Prosecco as soon as we checked in and arrived. Our room was upgraded and it was located right across on top of the Naked Taco where the rooftop pool is at. It's perfectly located for anything you want to do, all the good food spots, bars, places, etc. The next day we went straight to the beach and they provide complimentary beach chairs, towels and umbrellas upon request and you just walk yourself to the beach with them. There's nothing like Miami Beach! The water was perfect and it felt so good to just defrost on the sand and dive into the gorgeous turquoise water. After a few hours at the beach, we went back, enjoyed late check out and headed to crunch fitness - which was absolutely worth it! We were able to leave our bags at the front desk while we worked out, grabbed a late lunch, some drinks and then got to come back and enjoy the rooftop pool during happy hour for drinks and snacks until sunset. It was the perfect Miami daycation that we needed!

Dream South Beach by Hyatt delivered a genuinely top-notch experience from start to finish…read more From the moment we pulled up, our valet, Fernandino, took great care of us; friendly, fast, and attentive. And the five-star touch continued inside thanks to Melody, the Director of Front Desk, who made us feel like our stay actually mattered. We were celebrating a very special occasion--dinner plans were set, we simply needed a place to spend the night. What we got was an incredible room with a private terrace and a stunning view of South Beach. And as if it couldn't get any better, we were surprised with a complimentary bottle of champagne, which made for the perfect nightcap, and an even better start to the morning alongside our mimosa. If you're staying in South Beach, Dream is more than a name--it's an experience!

EXPECT MUCH NOISE until 5pm - City Permitted Construction…read more My partner and I stayed at the CitizenM in South Beach on January 21st. Having stayed at the CitizenM Downtown Miami (World Center) the week prior, we knew what to expect from the property and the experience. We checked in at the earliest time available (I actually believe the person working the front desk area helped us check in early). We were looking forward to resting as soon as we got to the room as we had just disembarked a cruise and were still very tired. As soon as we got into the room - THERE WAS CONSTANT DRILLING THAT LASTED ALL AFTERNOON. When we called the front desk to ask about the noise, the front desk person let us know that this was an ongoing construction project that was fully permitted by the city. The noise was expected to run from 9a-5p. Our largest issue (as we understand that construction happens) is that there was no advance notice either on their website OR when checking in. The hotel offered us a complimentary breakfast for our troubles - I was not aware that this offer was their remedy for the inconvenience. I reached out to corporate with a complaint asking for a refund for our stay. There was NO response to my complaint until I reached back out to Marriott. During my call with Customer Service I asked to speak with a manager. When the manager did get on the phone - she reiterated to me that they had offered me a breakfast at the property as a solution - I told her that was not acceptable. She asked me what I thought was acceptable and I returned the question - and asked her, as the supervisor, to suggest what she thought was best - as I didn't want to appear greedy or out of line for what I was asking. She did not provide an answer. After asking for a full refund and told that I would be reached out to within 24 hours (which I was - or at least close enough) we were provided with a 10% discount. This totaled about $21 and change - not enough to cover the tax. I have since responded to the person that offered us the refund of $21 and let them know that I was sharing my experience with potential future guests - ONLY so they know about the potential noise / inconvenience at the hotel and the poor customer service to deal with it. This review comes ONLY after a final decision was made on a resolution - as I wanted to give them a chance to make the experience right. They have STILL not posted anything on their website about the noise/construction. The hotel is nice. The rooms and the property are very clean. The restaurant is acceptable. The staff, though ill prepared to solve issues, were very kind and accommodating. Final Note: Buyer Beware - and if you stay here - bring EAR PLUGS! @CitizenMHotels @CitizenM @MarriottBonvoy @Marriott

CONSTRUCTION ZONE!!! DO NOT BOOK!! Horrible experience at…read moreCitizenM Miami South Beach. "Celia" hung up on me when I asked for assistance updating the Marriott Bonvoy number in my account. She was dismissive and did not provide any customer service. She used the excuse that she and the hotel were new to Marriott and to their system and could not help me. She told me to call Marriott although she works for Marriott! Also, the construction during our teams 2 day stay caused a lot of angst and disruption. All day long and at 5am! No alarms needed here. This experience has caused a stain on the Marriotts reputation for me and my team that I don't think will rub off for a very long time. Tells me Marriotts reputation as a premier hotel has lowered their standards of a quality hotel.

5 STARS - Incredible Service at The Local House…read more The Local House is already one of the best spots in Miami Beach -- beautiful atmosphere, great food, and a relaxed coastal vibe -- but what truly takes the experience to the next level is the exceptional service, especially from Ana. Ana is absolutely amazing. She's warm, attentive, and has that rare ability to make you feel genuinely cared for without ever being intrusive. She knows the menu inside and out, gives thoughtful recommendations, and brings such a positive energy that it transforms the whole dining experience. You can tell she really loves what she does. Every time Ana has been our server, we've left happier than when we arrived. If you're visiting The Local House, do yourself a favor and ask for her -- she makes the meal unforgettable. Highly recommend this place, and especially Ana.

Came to The Local House for brunch recently and really enjoyed my time…read more The restaurant is very cute and nicely decorated. Seating inside and out. Great service with very friendly servers. I started with a cappuccino, which was nicely balanced and great foam. Then I ordered the Local Breakfast. It came with two scrambled eggs, multigrain toast, home fries, and I swapped the meat for avocado. The eggs were nicely cooked, potatoes had great flavor but were a bit cold and very fresh but I imagine freshly made are very solid. The toast was not bad. Avocado was fresh. Good portion and good prices. My friend and I shared a pancake that was pretty good but lacked a bit of flavor but was still enjoyable. I would definitely come back and try other items as they have an all day menu!

Very disappointed with my stay at the Marriott Stanton South Beach. I had written approval for a…read morelate checkout, yet an employee named Chas called and aggressively demanded I leave by 1 PM or be charged another night. His tone was rude and completely unprofessional, even after I explained I had authorization. This kind of behavior is unacceptable and far below Marriott's standards. It ruined what should have been an enjoyable stay.

Soooo...overall a pleasant stay in spite of my two stars. But here's the thing...if we paid $200 a…read morenight I would rate this a four star. However since we paid tripple that price I have to be way more critical. The staff makes it extra special. They were all friendly and had the "I can do it for you attitude." Kudos to the staff. Our "up-graded" room facing half ocean/city was tiny, a tad worn, had a very nice view, and non impressive toiletrees. The worst part of our room was the side of the hotel we were on. Our room was on the industrial exhaust fans side and it was extremely noisy. Had to keep our balcony door closed to drown out the noise. The location of the hotel, as others mentioned is ideal. Now here is the scary part...we got stuck on the elevator two times. It wasn't a long time but enough to scare me especially since I am very claustrophobic. I ended up taking the stairs to the 9th floor the rest of our stay. They did fix the elevator but this happened to quite a few guests and they didn't shut the elevator. Our complimentary breakfast (free with my Marriott status) was not the best. Breakfast is served in the attached Mexican restaurant which is not owned by Marriott. It is not a buffet. Small menu with the basics. Food was fair. We enjoyed the pool and the short walk to the beach. The pool restaurant has the best hotdogs! And we also enjoyed the quinoa salad.