Internet was out. TV channels wouldn't change. No housekeeping on Wednesday, so no trash was…read moreemptied. Hot not available due to water temperature issue. We left a day early due to numerous black big ants In the bathroom and kitchen. We paid $560 for what was suppose to be 3 nights. We left a day early so only one night. We complained and reluctantly, we were given $100 credit. Will never go back.

Hidden gem! Inn keeper was fantastic. The grounds are lush and being on the river made it even…read morebetter. Will definitely be going back!

Loved the Lodge! Plenty of room for all of us. Beautiful woodwork and lovely decor- very homey!…read more The kitchen had everything we needed to make any meals that we did and we also utilized the grill. The Lodge has washer and dryer as well as a hot tub. We used them all with no issues. Do be aware that you don't go anywhere too quickly which is one of the reasons we liked it here. There are stores and such in town but you're not just run into town willy-nilly. We found the owners to be very welcoming and accommodating and will most likely be back again. Lots to do and see in the area!

I know it is odd for a Yelp review on an Airbnb., but this place is amazing! We have the entire…read more2700 ft home to ourselves, on Horseshoe River in Sapphire, NC. I am sitting now on one of three decks overlooking the river on 1.3 acres and have a breathtaking view of nature. I can hear the sounds of the river from anywhere on this property. One of the decks is screen enclosed with a couch, rocking chairs and a high top table with chairs. We are in the middle of nowhere. This home is very secluded and I love it! The representative Christy- was extremely helpful from the very beginning ; making sure everything was in order for us when we arrived. She even left a goody basket with a nice bottle of wine, munchies, salami, hot chocolate and marshmallows and popcorn. Every room in this home faced the Horseshoe River and the amazing view of nature. There is a private walk down to the river where another deck waited for us. It was easy getting down but a major work out to get back up. The house is stocked with everything you would need to just hunker down, make your own meals and never leave (until it was time to go). Oh, you would need to get your own groceries ;). Just give me a bottle of wine and a charcuterie board and I'm set. This place is beautiful and 5++. The home is named "Quiet Riverfront Escape" in Sapphire, NC.

This is a wonderful business that manages vacation rentals in the Franklin, NC area. April Moore,…read morethe property manager, oversees about 20 rentals of all sizes and costs. She is very responsive to emails and can offer solid advice about the rental properties and the general area. We have used this service several times, including for this fall, and I am very happy with all aspects of the business and April's touch. Highly recommended if you want to be sure you are getting the straight take about the property and what it offers.

We have been using Franklin Home Store for several years! April Moore is amazing. She knows exactly…read morewhat we like and always finds us the perfect vacation rental. We always look forward to our visits!

Would I stay here again? Absolutely! This place has the best of everything that my family wants…read morewhile on vacation. The kitchen is spacious and stocked with high quality utensils and appliances, but also offers plastic cups, bowls, plates, etc. for popcorn and the children. There are two full bathrooms with plush, white towels. The master bedroom has a comfortable, king-sized bed, plenty of dresser and closet space, a gas fire place, a wet bar, extra large screen HD TV, vaulted ceilings, and sliding glass and screen doors on both sides of the room, leading out to a gazebo on one side and an 8 person hot tub on the other. The other bedroom on the main floor has a queen bed and tasteful decor, with plenty of closet and drawer space. The dining room table comfortably seats 8 to 10 and the living room is warm and cozy, featuring another huge HD TV and gas fireplace. There is a washing machine and dryer and the stairs lead up to a loft which can comfortably sleep 4 to 6 kids. There's plenty of room for them to play, as well as, view videos. From the loft is a pathway leading to a lovely outdoor viewing area! You simply cannot beat the views of the Smoky Mountains from any side of this house! Our Aunt stayed in one of the two adjoining apartment units and she not only raved about the fact that she too had a washer and dryer, but that she also had a gas fireplace, large flatscreen TV, adjoining door to our unit (which can be used optionally) -AND- that her view was also astonishing. There are many places to sightsee and enjoy river views, most notably hiking short to moderate length distances to see local waterfalls. And know this - though I'm sure you'll come with the plan to unplug or at least use electronic devices less frequently than usual, the guest wi-fi works great, even in these mountains, and the TVs feature many viewing options. Yep! We'll be back for sure.

my wife and I live nearby. We came for the breakfast buffet. the food was good and we have always…read moreloved the ambience. Every time we come here, we have interesting chats with the visitors and friendly staff.

We visted for a delicious country breakfast buffet and enjoyed the historic inn's vibe. Sausage…read moregravy was 95% better then I've had anywhere but mom's house . Buffet was fresh, delicious and the chef was very attentive. Winter special priced ~$12. It would be fun to stay there. We'll be back soon.

Came here as a guest of a member while visiting highlands. We started playing pickleball (shout out…read moreto JT who was an awesome instructor). We got about 15 minutes into playing when there was thunder and we had to leave the courts. We ended up at the restaurant and were waiting out the rain. I appreciated their dedication to safety. Our waitress was nice but didn't mention they were out of multiple items until we tried to order them, which was frustrating. And then we found out the bar was still serving the items we tried to order. It was a bummer but in general a small annoyance in an otherwise pleasant afternoon

Wowza, what an experience!! We just left this morning and are already missing our friends at HH!!…read moreEvery detail was perfection- from the gorgeous decor and rustic, sumptuous rooms, to the stunning scenery and myriad of activities, and of course the absolutely perfect meals!! To top it off, every person on staff made us feel like family. The spa experiences and wine tasting are not to be missed! Kelsey does an incredible job with the perfectly curated beverage program! This place is a hidden gem but I doubt it will stay hidden long!

Really enjoyed staying here. Clean comfortable rooms in the heart of town with a grocery store…read moreacross the street. Pool on the small side but its a small motel.The manager is very polite and helpful and is on call 24/7 as he lives at the property. Sadly this is Gracie's last year as she is being torn down by the owners to be replaced by a modern facility. If you love nostalgia, this is your last chance to book.

Nice clean motel within walking distance to downtown. The owners are great.read more