Excellent overall experience. Great cleaning, organization , and communication from their staff…read more Affordable , reliable and flexible. I have them on monthly rotation and I highly recommend their services.

Book Say Clean NOW. Marcedes is thorough and trustworthy. She brought so much lightness to my…read morespace. As a busy professional, sometimes, it's hard to make time for household chores. Say Clean cleaned my whole space--top to bottom--while I did work on my computer. I got my time back! There's nothing like living in a clean space. I appreciate her immensely, and I will be singing her praises. Book her now.

They exceeded my expectations. First of all, their website makes booking and paying for your…read moreservice very easy. It is a flat rate based off the number of bedrooms, and then you can add specific items that you would like done which are not included in their flat rate, so there are no hidden fees. I got all of my ceiling fans cleaned, so they are ready to be used! Secondly, Melinda is very prompt at getting back to you and answering your questions. I needed to adjust the time, and had some special requests, but she was more than happy to cater to my needs. She has an awesome personality. Finally - and most importantly, Melinda and her crew get your house CLEAN. I'm a bit of a neat freak, so I'm pretty picky when it comes to paying someone to clean...but they go above and beyond. After sweeping, vacuuming, and mopping, they get to every corner of every room with a brush - literally, a brush. Whatever you catch during the final walk-through that they might've missed (which is barely anything), they fix right away. They use different colored towels for different purposes, so you don't have to worry about a towel that's touched your toilet area touching your countertops. They vacuum under the couch and the couch cushions. They clean all light switches and handles. I can go on and on - let's just say they know what they are doing! I am sure everyone Melinda hires is screened by her high standards, but her crew members Brae and Michael were professional, courteous, and detail-oriented.

I have asked for their certificate of insurance on several occassions. Not sure if they have…read moreinsurance even though they advertise on their website that they have it. I don't even need to file a claim, I just need the COI for an insurance audit. Be sure to ask for it before they start. ~Desma Holbrooks Roofman

Service request easy and their arrival is prompt. Excellent quality and the cost is well worth it…read more I'm becoming a regular. Courteous, professional, cleans up during and after service and fast.

We just moved to Atlanta. We needed someone to come out and deep clean the house before our…read morefurniture arrived. We called Thursday night to see if there was any chance they could do the next day. I was not hopeful since it was such short notice. They came over to our home to do a walk thru list. The quote was reasonable. When they were done Friday our home was sparkling ready for furniture. Amazing young couple with a can do attitude. They are scheduled to come back to keep our new home tidy.

The owner was very prompt to contact me and follow up. Turned out my request was not a good fit so…read morehe recommended next steps for me. And doing that in the middle of Father's day, for a stranger. Awesome.

I can't say enough good things about this cleaning service! The owner Bryant personally explained…read morehis services to me! He managed to fit me into their schedule at the last minute, which was a lifesaver. Not only do they offer an amazing price, but their customer service was simply the best I've ever experienced. Kiesha left my place spotless, and I got my full deposit back without a hitch. I highly recommend them! I will be using them again and have already recommended their company to my friends

Heather was amazing! Definitely recommend. She came last minute to clean my apartment and did an…read moreexcellent job.

Heather and her team did an amazing job on my apartment. It smells amazing in here, and every room…read moreis spotless.

They did a very good job. It was just a standard cleaning so nothing special. I will be using them…read moreagain.

I found Cotton Smell Cleaning Services LLC contact via Angie's list. Mariana reached out and we…read morequickly made an appointment for a quote. Her and husband Manuel came out and we immediately felt the dedication and confidence they had in their business. Mariana is very up front about what to expect from her services and listens and respects your concerns and input. My focus was the kitchen and we ended up going with an entire deep clean of the condo! The team, Mariana, Manuel and Maira worked tirelessly all day! We're still amazed at their thoroughness and attention to detail. The deep clean included top to bottom cleaning, dusting, washing floors, fridge, blinds, appliances, and much more. It hasn't been this clean in ages!!! We decided to go with her routine cleaning services once a month to keep it that way. The team exhibited strong work ethic and the price was reasonable! I would highly recommend them!

I contacted them last minute and they were able to accommodate me. They did an amazing job, and I'm…read morevery satisfied with them. Will definitely use them again.

I hired this company to clean our carpets as part of a move-out. Before scheduling, my wife gave…read moreGeorge a very specific description of what needed to be cleaned: 3 bedrooms, living room, dining room, 2 hallways, 2 small walk-in closets, and one flight of stairs. George repeated that exact list back to her in writing and quoted $249 total. I have the texts. They show up and suddenly the price is $450. Their explanation was that George had quoted us for 5 "areas," while the technician said we actually had 8. Here's the problem: we never told George we had 5 areas. We told him exactly what rooms and spaces needed cleaning. If their company has its own way of counting "areas," that's something their employee determined when he gave us the quote. They also told me a quote can change once they see the house. Of course it can. I'm not arguing that $249 could never change by a dollar. But $249 to $450 is an 81% increase. That's not a small adjustment. I was even willing to meet them halfway. I offered $325, more than 30% above their written quote, because I understood that maybe the house was larger than George expected. They rejected it. Then things got ridiculous. The technician threatened to call the police and accuse me of theft over the disputed amount. He went even further and explained to me what that supposedly meant: if I were later pulled over, I could go to jail. Keep in mind, I wasn't refusing to pay them. I was offering $325 on a job they quoted at $249. What makes the whole thing worse is that they knew this was a move-out cleaning. When a company shows up during a move and suddenly tells you the job is going to cost almost twice what you were quoted, you're stuck. Your carpets need to be cleaned, you're on a deadline, and finding somebody else at the last minute may not be realistic. That's exactly why this experience felt so predatory to me. If square footage matters enough to turn a $249 quote into a $450 bill, ask for the square footage before quoting the job. Ask how much of the house is carpeted. Ask for measurements or pictures. They didn't. They asked what rooms needed cleaning, my wife answered accurately, and George responded with "$249 total." Maybe George simply gave us a bad quote. Mistakes happen. But if your employee makes an estimating mistake, own it and work something out with the customer. Don't show up to a move-out job, increase the price by 81%, reject a customer's offer to pay 30% more than the original quote, and then start threatening them with arrest when they dispute the bill. I would never use this company again. If you're considering them, especially for a move-out cleaning where you're working against a deadline, get everything in writing and ask exactly what can cause their quoted total to change once they're standing in your house.

Bad experience with this company. Pathetic service, does not know how to talk to customer. Firstly…read moreit wasn't disclosed that payment is needed sooner. They expected payment before finishing the job and without inspection. I mentioned will do payment once inspection is done. They started harassing If you do not do the payment will inform police. Learn how to treat the customer. Do not hide and harass the customer.