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    Mg Mobile Detailing

    5.0 (1 review)
    Open 6:00 am - 5:00 pm

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    2 years ago

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    Think Eco

    Think Eco

    (71 reviews)

    Mario did an excellent job! My seat was in really bad shape, but they managed to make it look great…read moreagain. Really impressed with the effort and results.

    I did not get to use Think Eco for their detailing service because they made it incredibly…read moredifficult to schedule an appointment. Starting with their dilapidated website, which contains no helpful information. Despite offering to book online, the website is non functional. Instead I call a phone number on the website. I get a "hello". Maybe if I was a business I would answer the phone more professionally. Did I reach a car detailing service or a pizza place or just some random dude. The lack of professionalism continues. Once we get past the initial awkwardness, they offer a same day appointment. I am asked to text the details (phone number, email address, car info) to the phone number. Basically, I've got to do all of their paperwork for them. They don't respond to the text. I don't know if I've been confirmed for the appointment or not. They eventually confirm the appointment after I prompt them I contact them. They estimate 2 hours, so I bring my whole family on two cars and drive 30 minutes. Their location is in a mall parking lot. Not super professional either. Now that I've arrived, they tell me that it will take longer than expected and they can't do it until Monday. It has already disrupted my afternoon. Despite my frustration with wasting an hour with nothing to show, I ask them to send me a quote. They never did Seems like a shady business that makes false promises. Won't put anything into writing. Buyer beware!

    TLC Auto Detail

    TLC Auto Detail

    (50 reviews)

    As a retired U.S. Air Force veteran, I take pride in supporting veteran-affiliated businesses…read more That's why I initially chose to work with TLC Auto Detail, operated by David (Dave) Miller and Rachael Dailey. I've spent close to $9,000 with them over the years. Unfortunately, I can no longer recommend or trust this business. I paid a $600 deposit for a service I canceled a week in advance. The owner, Dave Miller, assured me the deposit would be refunded. Four months later, I'm still waiting. I've followed up at least 11 times and received nothing but empty promises and excuses. They provided no service, yet kept my money. That's not how you treat a loyal customer. I filed a BBB complaint (Case #23237895) that TLC Auto Detail never responded to, and I disputed the charge with my bank in hopes that they are able to resolve this for me. This business has completely lost my trust.

    As a small business owner myself, I really don't like writing bad reviews of other small…read morebusinesses. Unfortunately though I've had this bottled up for way too long and feel that it needs to be publicly shared. Additionally, I have communicated recently with 6 other people on the Tesla Northern Virginia group on Facebook who have had near-identical experiences with TLC. Buyer beware! The reason they have such good reviews is because when they mess up, they offer a refund if you sign a non-disclosure agreement (NDA) agreeing to not post any negative reviews. They did this to me and many other people. See the full story below: I purchased a Tesla in December 2019 and scheduled with TLC to have PPF and tint installed shortly after delivery. After getting my car back from them, I was shocked at the sloppy PPF install. Pieces were peeling, edges were not cut correctly, edges were not tucked, large gaps of un-protected areas were exposed, there were bubbles everywhere, etc. It looked like they had a trainee do my entire car. I've attached pictures to this review showing the sloppy install. When I complained to TLC, they said that it was normal and that PPF was never perfect. Basically their answer was that I just needed to lower my expectations. I originally believed them and just decided I had to accept it, but it continued to get worse and began peeling even more. I took my Tesla back to them and they offered to trim off the peeling edges, but they refused to replace any of the pieces. I let them trim the edges, and all it did was make things worse and left huge gaps. I took my car to another local shop for a second opinion. They were appalled and couldn't believe what had happened. They said that PPF can indeed be installed perfectly and that this was one of the worst PPF installations they had ever seen. They removed several PPF pieces and found that TLC had scraped huge sections of my paint with a razor blade, permanently damaging the paint. My car had been completely butchered. The other PPF shop helped me coordinate with a body shop to get my car re-painted to repair all of the razor blade marks. The body shop was ALSO horrified at the terrible PPF job, so much so that the owner of the body shop called TLC's owner (Dave Miller) and insisted that Dave needed to pay for my re-paint. After some back and forth, Dave agreed. Once the painting was done, my car was taken back to the other PPF shop and they did an absolutely amazing/excellent job - one that I would consider essentially perfect. The difference between TLC's work and this other local shop was huge. After this entire ordeal, I asked Dave if he would refund me. He agreed to a partial refund if I signed an NDA. He sent me an NDA with typos which I requested multiple times be corrected before signing, and it took weeks to get him to reply to me. Finally in the end I decided to not sign it because I wanted to be able to share my experience with others. I never got my money back and basically had to pay twice to have PPF installed on my car. It was a costly mistake considering the massive amount of time I spent trying to get it fixed and the amount of time I spent without my car while it was being repaired. I will give TLC credit where credit is due...the tint job they did was fantastic; however, that was after they re-did several windows that had bubbles and were not originally installed correctly (they claimed the bubbles would go away, but they never did, so they finally agreed to re-do the windows that had bubbles and it's been fine ever since). If only they could have handled the PPF as well as the tint.

    Mg Mobile Detailing - auto_detailing - Updated May 2026

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