Called Residential Express for a full-system replacement quote in October. Was pleased with the…read moreexperience, which simply involved taking measurements and asking what changes I might want with the setup--much better than the high-pressure sales pitch from the bigger companies in the area. We pushed off the replacement thinking our unit would survive one more winter, but of course of furnace went out unexpectedly in the middle of the night during one of the coldest stints of the season. Called Residential Express the following morning, they pulled up my quote from 4 months prior, verified the price hadn't changed and were able to schedule me for a full HVAC replacement the next day. Freddie and Flavian arrived on time and were very professional moving through our house and working in our backyard and utility closet. They explained any changes they needed to make, went over the new setup and recommended service intervals, and hauled all of the old equipment away, leaving our house looking better than when they arrived. Very happy with our experience with Residential Express and wouldn't hesitate to use them again.

RES installed new HVAC in September 2021. Freezing temps last night and my heat wouldn't kick on…read more Needless to say, it's cold in the house. Literally wearing a sweater and two sweater wraps. New HVAC filter, reset breaker. Thermostat batteries are fine. Still not kicking on. Sent Yelp message to RES because they have always been quick to respond. And they did this time as well and the woman who gave me a call was nice and tried to help. Pretty disappointed that they can't quickly swing by today. From what I've read, it's likely a dirty flame sensor or the ignitor switch (neither of which is a long job - I just don't have the tools). HVAC less than 5 years old, so parts are under warranty with RES; however, I had to call someone else. Bottom line: Someone else is coming today, but I could end up paying for parts. Kind of feels like my current needs weren't lucrative enough for RES to make a concerted effort to swing by.

Very quick to setup an appointment and reasonable price. The guys knew what they were doing and got…read moreboth air ducts and dry vent cleaned out quickly.

Efficient and prompt. They did recommend the extra disinfectant for mold based on what they found…read more I didn't see tons of photos of the results (comparing before and after), but overall happy with the service.

It can be difficult finding a company that provides legitimate, quality duct cleaning services. I…read morehave been ripped off before. Atlantic Duct Cleaning is legit. They are thorough, take their time, and are professional. You get what you pay for - a $99 duct cleaning is a rip off. You pay for cheap and you get a poor job. Pay these guys and get actual clean ducts.

We used Atlantic Duct last year to clean our dryer vent so when we had them return this year for…read morethe annual cleaning, we added the HVAC duct cleaning service to both our units. Freddy and Octavio arrived at the designated time and were professional and very kind. They took the time to tell me about what the service would entail and then had me walk them through the house to see all of the air vents. Throughout the process, they kept me updated about any issues they found and discussed their next steps. We also had a chance to meet Rich who shared photos and videos with us so we could see what they were finding in our vents. I highly recommend Atlantic Duct for their professionalism, reasonable pricing with no surprises, and for their incredible work. They shared before and after photos which were eye opening. Needless to say, we will make sure to do this service every four years as recommended from here on out. Thanks, Octavio and Freddy! Rich, it was great to meet you today. I've already recommended Atlantic Duct to others.

Very straightforward pricing and convenient scheduling on their website. They were prompt in…read moreresponding and arrived on time. Roni provided the service. He is a good and clear communicator. I was shown pictures of the vent and airflow before and after. He finished the job thoroughly and promptly.

I'm so glad I tried this service despite not many reviews. I had air vents and dryer vent done. The…read moretechnician was great. He was on time, told me exactly what was done and even texted me images of the clean vents after. The technician made sure all accessible vents were cleaned and even updated the curve on my dryer vent for better air flow.

After extensive research I hired JCS to clean and inspect my chimney when I moved in. I assumed it…read morewas done well but I didn't see any photos. Fast forward 6 months (I never used the fireplace during the 6 months) and I was converting to gas logs. The gas fireplace company said I needed a chimney inspection and cleaning. I told them I had it 6 months ago - but I needed a new one. Fine. I used a different company to inspect the chimney and do some brick work. I saw the photos of the debris on the shelf and inside the chimney!! The other company removed Half of a 5 gallon bucket of debris. And they showed me a nail or screw one damper that was not secured during the first cleaning. So I am very disappointed - did JCS even do anything? Oh, and I paid double to JCS rather than the second company for the same services. TLDR: I do not recommend JCS

They arrived on time to clean out our dryer vent. Great costumer service, decent pricing, and quick…read moreservice. They also noted some damage we had to the dryer vent exterior and provided recommendations as well as taped it to seal for now until we could fix it. Good company and would recommend.

We had not had our Air ducts and dryer vents cleaned for about 10 years and I thought they were…read moreprobably beyond hope! Jose from Lowe's Air Duct Cleaning came out and I know he faced a daunting task! He was at our home for 3 hours and 45 minutes working steadily to accomplish the cleaning...and WOW was I impressed!!! When he was finished he showed me before and after pictures of each and every vent he cleaned, and in addition to horrific amounts of disgusting, thick gray dust, I actually recognized a lot of things that had gotten lost over the years by falling into the registers! Needless to say I was shocked, and relieved at the wonderful job that Jose did, and it was well worth the money for a more healthy air quality inside our home. I will definitely be calling Lowe's Duct Cleaning for services again...but much, much sooner and more frequently next time! Many thanks for the outcome, and Jose's time and expertise!!

Good quality work easy scheduling and pleasant staff Only…read morething is the worker came and left quite a mess out in my yard. I'm not sure this is standard practice

Excellent job. Professional and the price was of value. The HVAC cleaning made an almost immediate…read moredifference in the air quality. It was easy communicating to set up the service and was able to have the service within days of calling to make the appointment. Highly recommend.

Serg and Saba were an excellent team! Service was punctual…read moreand thorough. Communicated every step other way. Would recommend

Incredibly helpful and also gave great information on maintenance. Scheduling was easy and the cost…read moreis very reasonable with no hidden fees or upselling. Highly recommend!

Extremely knowledgeable and very reasonably priced. On time, polite, and efficient. Highly…read morerecommend Normen!

Wish I read the negative reviews here before our appointment to know this place is a scam. I called…read moreand booked the $85 cleaning service after the man on the phone assured a great complete cleaning. The guy shows up, looks at 1 vent in the entryway of our house, did NOT even open it, and said it would be $850 for the house! The dryer vent is $105 more! What?!?!?!? He said hooking up the small machine for $85 will not remove anything and it was a useless service. Why offer it??? I was mad and said no thank you. He said he would have to then charge me a $45 "service fee" for coming out and doing nothing! He knew I was mad. I did not say anything. He finally said, never mind, I'm just going to go now. Yeah, good idea.

Three huge problems with this company -- deceptive mailer coupon, poor communication, and…read moretechnicians even commenting "you haven't cleaned it in years." Note: As of 4-10-22 we have not lived here that long to even objectively be part of the alleged lack of cleaning. They checked one return vent and immediately said we needed a much higher package. For a technician to actually come out and matter of fact tell you the coupon isn't worth anything before they even start the inspection, lets you know you're in for a subtle bait and switch. The comment will be "You need the $350 package and if you don't take it, you're going to pay $25 for my 8 minute inspection." Essentially, the $85 and $145 coupon is not worth the paper its printed on because every customer will be "upselled." When agreed, to the $145 package we were abruptly told "you don't need that package." The conversation immediately turned to the $25 travel fee they supposedly informed us over the phone (also not true and no where in the fine print on the mailer you receive). Although management called (Aloy) speaking on the need for a deeper inspection, and that his technicians have a lot of experience - under no circumstances should a technician ever make sweeping generalizations about how one "has not cleaned it in years" or from the get-go explain the coupon (even before he started the inspection) was not the deal SuperNova LLC was going to offer. Which begs the question, how did they know they were not going to offer the coupon even before they started the inspection? Management feedback: Technicians should have honored at a minimum the $145 coupon. Its the customer's decision whether to do a deeper cleaning or not. Recommend users stay away as the coupon could fall under bait and switch complaints or deceptive trade practices and waste your time on a Sunday.

I was very pleased with the quality of work performed by Jose. Responsive and professional, he…read morecleaned my a/c duct system and dryer vent at a reasonable price.

Great service cleaning dryer vent - very thorough and professional. They left everything very cleanread more