Purchased a 2013 Heartland camper here and have nothing but good to say. Their pricing was awesome!…read moreGreat deals! Easy financing right there. When we had an issue a year later a day before leaving for vacation Brooks was so helpful an did all they could to get us the part we needed. You can go to their lot and all the campers are open during business hours and no one bothers you while you are looking. They totally leave you alone. You have questions you go to the office and they will happily answer you. Only negative is you have to wait long to get an appointment with the service department especially at the beginning of camper season but even during the season you wait to get your camper in can be rather long. But all in all they are awesome to deal with.

Great customer service!!! This was the second time I have taken my travel trailer to Brooks Camper…read moreSales for annual maintenance. I made an appt a couple of days in advance for an annual inspection. The inspection was done on the spot while we waited. Technician took about 30 mins and was very informative. Looks like I'm going to need new tires and brakes next year but this year I'm ready to go camping. Super easy!!!

Looking at their website all of their reviews of a 4 or 5 seems bogus to me…read more I drove 185 miles to look at a used older model. My Salesman was Mark Raddish. He said the unit was in perfect order and that a couple had bought it for $4000 cash never used it and was trading it in for a unit with A/C. After driving thru 3 major rain storms to get there their service guy started showing me all about the unit. Don't remember his name but he was a great guy. when he was taking down the unit the front slid wouldn't even go back into the unit. The only way they could get it to work was have a guy push on the front and hold the pop up at the rear. You could see where somebody used a pair of vise grips or some other tool to try and getg the slid to go back. The channel was all mangled up. To say I was really upset would be an understatement. I then had to wait about 45 minutes for them to refund my $500 deposit. Lesson learned don't buy or put a deposit down with this dealership until you see it in person. And don't buy a used unit off Mark Raddish until you see it first. For sure the dealership doesn't earn all the high marks they have on their website and I couldn't even post one there. Wish I could give them a -10

This review reflects a series of connected failures, not a one-time problem…read more I responded to an RV listing advertised at $6,499. The initial quote included a prep plan, which was later removed. Once removed, Camping World Fairmont then claimed I had "denied" the prep plan and used that as justification to refuse a walk-through inspection. Pricing and terms shifted repeatedly. Communication was chaotic. I dealt with multiple sales contacts, unclear authority, and last-minute changes -- including being told the RV was AS IS and required a cashier's check, despite extensive prior communication and disclosure that I was purchasing from out of state. On Friday, December 5, 2025, I was kept on the lot until after 4:30 PM. A hole in my tire was known to staff, yet I was not assisted on-site. Instead, I was pushed to leave as the store closed and directed toward Tygart Lake State Park. I was told to find help elsewhere. I am a Platinum Elite Good Sam member, and this occurred after payment, late on a Friday, in winter conditions. The campground was closed, and I remained safe only because a Park Ranger intervened. Earlier that day, a hitch installation at Camping World Fairmont was followed by electrical failure in my vehicle. After roadside assistance and a tow, the dealership declined delivery and redirected responsibility to insurance without evaluating the issue. Posting this so others can make informed decisions.

On Sunday, as we were traveling from PA back home to Bedford, Va our hydraulic lift for my mobility…read morescooter fell off our camper on 79S in WV. Our guardian angel saw we were having trouble, this perfect stranger passed us but turned around and camp back to save us, his name is Mike Starett. Mike just happened to be the uncle to Joe Starett, who proundly owns, operates and is very much an active owner to MountaineerRV in Jane Lew, WV. Mike helped my husband take the remainder of the lift off the camper and loaded it and my scooter into the back of his truck, called his nephew who told us to call service in the morning. Mike then proceeded to take us to a local campground where we could park for the night. The following morning, service dept . was called, Joe came to our campsite with Mike and another young man, loaded up the lift, scooter and led us to MRV. Joe ran to the shop to pick up the new bolts we needed, had them installed, put the lift back on the camper. Dee, service manager, made us comfortable while we waited for install, Gina, Joe's wife came and turned on the TV and fireplace to make sure we were comfortable, I can not say enough great things about the staff and service, except I wish we lived closer to be able to use MountaineerRV on a regular basis. Thank you Sharon and Tom Bolles Bedford, Va.

We give this RV repair center 5stars! We had a road defect in our 7 way cable and we had no brake…read morecontroller. We were traveling and far from home. I called and Stephanie was able to fit us in the next day. We arrived and Ron Moore repaired the 7 way and also found a problem in the propane tanks to fix. The price for parts and repairs were very reasonable. We were well looked after while waiting and all done in 2 hours. We were incredibly relieved to have this fixed! Great staff, great prices and excellent service all round. Thanks so much!

The saved our vacation! Great place with friendly expert advice. They helped us troubleshoot a…read morewater pump issue, and had the parts we needed to make our repairs. Well stocked with parts and accessories.

We were traveling south when we realized we had no trailer lights. We contacted Roy's service…read moredepartment and we were told they could work us in right a way. They were prompt, courteous, rewired the trailer plug and has us on our way in less than an hour. I would recommend Roy's and I would certainly use them anytime we needed service again.

We had a issue with our hitch on Hwy 70 and by the grace of God we pulled off the highway and found…read moreStewart's. Everyone there was so pleasant and nice. I explained what happened and I think it was the owner who came outside and checked out our tongue and hitch issue. We were directed to the garage crew of Paul, Walt and another fine gentlemen. They quickly assessed the problem and went to work. In no time we were back on the road with confidence the job was done by experts. If you ever need a trailer or RV repair go to Stewart's.

We had just gotten to the area and our heat in our 5th wheel stopped working. We called Stewart's…read moreRV and they scheduled an appointment. They sent two techs out who were on time and extremely professional. They fixed our problems (yes we had more than one) and cleaned up after themselves. The price was fair. We definitely recommend them for any repairs.

Friendly, courteous, knowledgeable service. It's a convenience store with many RV parts and…read moreaccessories. If it's not there, they'll get it fast. They also have a large selections of ready-made buildings as garages, storage sheds and Life-size doll houses with outdoor porches. Call for seasonal hours.

Couldn't even get these people to call me back. They don't answer the phone, have a text system…read more Camping must be their side hustle and can't be bothered. Finally found somewhere else for the service.

First, I really hate to "bash" a local, small business. I didn't want it to come to this. Please…read moretry a different place. I am not one to write reviews, but I feel I need to for Jones RV. They are not a member of the BBB as far as I could tell. This is what was supposed to be done: Inspection Generator needed fixed not replaced New water pump AC needed fixed not replaced New awning New slide out toppers The have now had my RV for over 6 weeks. They waited a full month to inspect it and said there is a tail light problem that they "have to figure out". I picked out the new awning when I dropped it off, but they waited a couple weeks before ordering it. Then, they told me it was a custom size and it would take 4 weeks to install. I am so frustrated with this place. Please do not try them. There is no reason they should have my RV for this long. I have lost about a month of use/rentals. I cannot stress this enough... Do not go here. Try a different place.

Not a big fan of this place…read more It took me 20 minutes to track down the a single person to help me. I asked anyone that I saw and no one seemed to work there they all just said that I needed to wait to talk to the owner. Once he finally came down he told me that I had the wrong part for the RV I had. Luckily I had measured the RV piece before I left so I knew it was the correct part. He told me that there was no returning it if it was the wrong piece. Customer service skills = 0 When I went to check out he told me they don't accept credit cards. I asked if I i could set up an account as I run a business that would have used his store frequently. He told me "Son your going to need to grab your wallet out of your pocket and pull out some cash". As I was leaving he told me that he didn't really care about the business. He told me that he was just doing it to kill time, that his wife had ran the store and accepted credit cards but now that she no longer helps he was just killing time.

I just sold my 2015 Tag camper RV Leaders &Camping located in Irwin Pa…read more My contact was August and he was very helpful with the Whole transaction. I also met the Owner and the mechanic . RV LEADERS&CAMPING IS A OUTSTANDING BUSINESS!! I highly recommend this business!! Don McDaniels

I consigned my RV with RV Leaders in the fall of 2025. What followed was a masterclass in how a…read morebusiness can technically stay within a contract while acting unethically at every turn. Timeline: Early January 2026: I requested early termination of the consignment and asked to retrieve my RV. January 16: Kelly confirmed a pickup date of January 22 in writing. January 21, 12:21 PM: Kelly contacted me with an offer to sell the RV. I declined explicitly in writing, stating I wanted to keep it and would be picking it up as scheduled. January 21, 12:52 PM: Kelly informed me he had already taken a deposit -- 31 minutes after I refused the sale in writing. January 22: On the day of my confirmed pickup, Kelly emailed me to say the RV had already been sold and delivered. Multiple attorneys I consulted confirmed that while their conduct may have been within the technical terms of the contract, it showed complete disregard for my clearly stated wishes as the owner. They prioritized their commission over my rights at every decision point. I ultimately had no practical choice but to accept the sale, as litigation would have been costly and uncertain. I'm posting this so others know what to expect. If you're considering consigning with RV Leaders: Expect zero flexibility or accommodation Don't trust written agreements -- they will interpret every ambiguity in their favor Once they have your property, they will do what benefits them financially, not you Emails and written confirmations mean nothing if there's money on the table I do not recommend RV Leaders & Camping Outlet.

We had a list of problems that needed to be figured out and fixed on our 2004 Fleetwood Expedition…read moremotorhome. After talking to Tim on the phone we decided to have Murph's RV do the work. It was worth the hour drive to have them do the work. They tracked down the parts, worked out a better solution for accessing and fixing a leak under the shower and found the electrical issue with our power awnings. The list goes on but bottom line is they do great work, are easy to communicate with and have good prices. In an industry where a lot of repair shops take advantage of pricing on hard to get parts or our need for quick repairs, we where relieved to find this trustworthy shop to help us. Grateful, Paul & Diana Y.

Great customer service. I ordered few items came fast. Always a big help. I always order my weather…read moretech mats from Murph's comes within just a few days if not best day of ordering.