Fabulous!!! Scott, the Owner, came within a very short time & went WAY beyond the call of duty with…read morean issue. I am VERY grateful.

I call and make an appointment and they tell me they will call before coming. No call. I am working…read moreon my vehicle when a female pulls in and asks me my address. It is on the mailbox in big numbers. I have to stop working on my vehicle and show her the septic. I felt annoyed. Call first like you said and read the numbers on the mailbox.

We have had some plumbing upgrades done recently and have hired Superior Plumbing to help us with 3…read moredifferent projects. I found scheduling to be reasonable/ someone does return your calls and sets up your appointment. I've found the work done to be high quality at a reasonable price. Our service person-Jesse-was amazing.... Professional, personable & proficient at finding solutions to some only issues in our older home. We are hoping to have him return soon for the next project. I'd highly recommend Superior Plumbing!

buyer beware they charged me $285 for a backflow containment device inspection where other…read morecompanies were charging $85. It took them five minutes to do. It was a brand new meter.

Prompt, friendly service at a very fair price. Service for backed up septic tank done within 1 hour…read moreof calling. The problem was totally resolved. Cam and Ryan was respectfull of the property and replaced all soil that needed to be moved to expose the tank. Very nice crew.

I was very pleased with the service provided. They were polite and courteous on the phone. The crew…read morethat arrived to pump out our septic were very friendly and efficient. They were respectful of my property and answered all questions. We will certainly use them again and I highly recommend them. Others in the neighborhood are also using them (10% discount for people in the same neighborhood being serviced). You won't be sorry if you have them do work for you.

I was incredibly impressed with their speedy response, kind professionalism, and quick fix of my…read moreelectrical problem. Would recommend highly.

I called on Tuesday and they came out Thursday (which is a pretty speedy response time.) A young…read moreman named Brandon showed up on time and got right to work troubleshooting my outlets, found the problem and fixed it in a jiffy. The price was very fair and reasonable, I will definitely be calling these guys up for any future electrical needs. Thank you Brandon!

They replaced my hot heater for a price of $2,495! The technician was there for 45 minutes. I was…read moretold by the company when asked for an itemized bill that it wasn't how they did it. Asked the "office manager" what the labor rate was and "she didn't know". This wasn't a tankless water heater or anything special just a 50 gallon electric water heater. When the owner called me he said "Did you shop around we are the cheapest" And no we didn't because we had you install a faucet several weeks back that we supplied and the bill was $400.! So being loyal to local business was a priority. How wrong we were. If you stop and think about the price of the water heater whether it be same day service (which we did not ask for) what a rip off that company is. Stay far far away!

We are new home owners and had someone from Potter come out to our home to give the furnace a quick…read morecheck before we fired it up for the first time. The technician told us that there was a problem with a door being closed that was supposed to be open; that our stack needed replacement and that we shouldn't operate without further work. The technician wasn't clear in their communication, didn't explain what they meant by "the door" and wouldn't give details when asked. We asked him to leave before he did anything else; still paid the full price for the visit; and ended up going elsewhere. (The company that came to do the actual work confirmed that there was no door error, nor need to repair our stack. We have no doubt that Potter was trying to take advantage of us.) Steer clear.

Doyle Excavating installed a new septic system on our property several years ago…read more Improper installation and gross negligence let to the main drain line failure. The pipe connecting the house to the septic tank collapsed and ended up being bent at at angle, which lead to a complete back up of the system. Doyle excavating refused to even admit that they performed this job, until I mentioned that I have detailed job description and photos of work performed. After that, they refused to inspect it as soon as possible (this was urgent, because houses septic and water systems were nonfunctional), and we were left to deal with the issue ourselves. Later, they refused to communicate with us any further. Again I want to stress that the reason for this whole situation was their improper installation of the pipe, completely not up to the code, including using wrong materials and not compacting the soil under the pipes. Doyle Excavating refused to stand behind their work. Do not hire them.

Doyle Excavating provides residential and commercial services to Wayne, Monroe, and Ontario…read morecounties. Our construction services are designed to be convenient for any home or office. We provide land excavating, septic system installation, stone work, gravel installation, and much more. When you need land construction there is no better choice than our team. Contact us at (585) 370-7288

Home A/C died over weekend. Called Monday 8:00am. Tech on site within 2 hours. Tech was…read moreprofessional, friendly, and thorough. A/C unit back up and working. Couldn't ask for better service!

I will start by saying that I have been using Advanced Heating & Cooling for HVAC installation &…read moreservice at multiple properties for many years. Up until Monday, I have experienced as their website claims: "outstanding customer service that has been our hallmark for the past 25 years." Helen is the absolute best! After receiving a $150 bill for a 20 min service repair to clean a flame sensor rod at 4:30 pm last Friday, I requested a conversation with the CEO to negotiate a more reasonable price, and to discuss his policy about my furnace's full warranty only applying if I purchased the yearly service check at the cost of $89/yr, which I didn't find out about until after installation. I experienced an even bigger disappointment with the phone call response to my concern about the high cost for such a simple repair to detect & fix that I watched the tech perform. A full furnace cleaning and tune-up is $70. Mike D'Andrea was argumentative, demeaning and outright arrogant in response to my complaint - He tried to use every sales technique in the book to justify the supposed value I received despite my continual objection - including reference to an article about "firing your customers." He insisted that the HVAC industry sets the standard for fair prices and perceived value, despite what the local market demands. He continually tried to "educate" me with sales pitches about "flat rate price formulary books" that provide powerful sales tools to increase profit margins with higher service invoices using opaque mark-ups. This practice is outlined in "Setting Your Flat-Rate Prices" by Charlie Greer who touts that he helps "contractors become Millionaires every day" on www.hvacprofitboosters.com. Despite 'Flat Rate' business model promises of incredible profit margins, reduced costs, simplified accounting, etc.--the savings don't seem to be shared with repeat customers. It's a deceptive make-money-quick scheme designed to cover up an outrageous marked-up hourly rate. Buyer beware--itemized invoices are segregated in order to protect the consumer from unfair billing and up-charges by the service provider. Enlightening responses to consumer complaints about Flat-Rate Pricing practices can be found on Angie's List. I definitely will be taking future business to a company committed to making a good faith effort to resolve consumer complaints. Lesson learned.

All County Home Inspections completed an inspection of my home. I am a senior citizen, and was…read moreconcerned about this inspection. Joe performed a comprehensive inspection of my attic and basement. Throughout the entire time, he was professional and very respectful of me and my home. He explained every step he was taking, and walked me through all areas of concern. I found Joe be knoweldgeable and could explain in laymen's terms what he was seeing. I HIGHLY Recommend this company for any home inspection you are considering. I wish they had done my inspection when I was purchasing my home 20 years ago- they do a TERRIFIC Job and are not that expensive for the expertise you receive.

Excellent value. Excellent quality. Excellent service. Incredibly professional and thorough. They…read morewere wonderful to work with and incredibly responsive. Appreciate it all.