Mark, the owner of the company, personally handled every phase of my project. He was on site for…read morethe entire project. He communicated every step of the way, he was very honest with me when there was a delay, and he kept me apprised of progress in locating and pricing the specific items that I requested. He adapted very well to issues that arose during the project in order to accommodate my needs. I am a hard to please customer - he has SO MUCH patience!! He and his crew were down to earth professionals. I am very much looking forward to our next project!

We never heard from him again. Mark showed up in his fancy SUV and pretty polo shirt, and spent…read moretime discussing what we wanted done in our yard; even took measurements. He said he would get back to us with a quote, and that was all he wrote. We never received a quote, a follow-up phone call; never heard another peep out of him. Was our job not large enough to yield a big enough profit? Were we not fancy enough? We don't know. It's rather easy to look the part of a professional company, but STEP ONE is ALWAYS providing Excellent Customer Service. If you can't get back to the customer and say, "I'm busy but haven't forgotten about you" or "I won't be able to do the work for you" then you don't have even a basic understanding of the most important business concept. We do not believe a customer should have to pursue a company to give them their business - isn't it supposed to be the other way around? Even if he came back to us now and offered to do the work for free, we would decline. Too many red flags with this guy!

When I called about getting a landscaping estimate, the staff sounded like she didn't want to be…read morethere. Got scheduled for someone to look at my project. He said would get back to me within a few days. Didn't happen. I had to follow-up. The estimate didn't include everything I wanted and was half done. Basically, a waste of my time.

We needed a quote for a backyard remodel. A man for our local Green Thumber came out, talked with…read moremy husband, said he'd said us the quote and we've heard nothing since.

These guys helped me get this beautiful piece delivered and installed. I've worked on this for over…read more6 months, to lay my sister and nephew at rest. Never balked at the fact it might be a little difficult. We cannot thank them enough for the care they put into this project. HIGHLY RECOMMEND

From the owner: Countryman Hardscape & Landscape has provided over 40 years of professional and personalized…read moreoutdoor services in the Illinois and Iowa Quad Cities. We specialize in patios, retaining walls, , grading/excavating, water drainage solutions,, snow removal and delivery services - with attention to detail that exceeds expectations. We are not done until you are thrilled with your outdoor project!

I am a sucker for nurseries and this one does not fail to disappoint…read more Wander around to the side to view their koi pond and garden. Beautifully landscaped with inspiration galore. Their gift shop has all types of lawn ornaments and accessories for inside/outside planters. For the fairy gardener, there's a whole section devoted to these miniature creations. There was a plethora of inside/outside plants and flowers, water plants, and trees. I could literally spend hours walking up and down the aisles admiring the gorgeous colors.

We are extremely dissatisfied with our experience with Culver's Landscaping…read more Communication has been very poor throughout the process. We have had to initiate every phone call ourselves just to get updates on our project. When we signed on, we were told our project would be one of the first completed this summer, yet we have received virtually no proactive communication regarding scheduling or progress. After the heavy rains last week, we assumed our project would begin today, but no one showed up and no one contacted us. Once again, we are left having to reach out ourselves to find out what is happening. To make matters more frustrating, we were recently informed that our original project manager no longer works for the company. Now we are being told that the new project manager would like to schedule yet another walk-through, despite previous meetings and discussions. At this point, we are beyond frustrated and disappointed. The lack of communication, follow-through, and project management has made what should have been an exciting landscaping project a very negative experience.