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    Mex Rent a Car

    1.0 (1 review)

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    1.9(9 reviews)
    79.9 km

    Never come here don't waste your time with these unprofessional employees. Abagail especially…read moreshould be promptly fired for refusing to honor accident claim reservation!! Drove 1 1/2 hours to ride away empty handed all because she was too incompetent to locate my reservation that corporate, customer service, and progressive could easily see!!!

    I have been a loyal customer with enterprise for many years and I have never felt robbed like I do…read morenow. I rented a Kia car for 30 days last September. Once I maxed those 30 days I was told I had to close that rental out return the car and start the prices again. So I did just that. I returned the car spic and span paid my fees and gave another 300 deposit to rent a Toyota rav 4 for 1 week. After that week was up I returned the car after hours and dropped the keys in the box. This was my biggest mistake. I assumed my deposit would be in my bank account the next day from previous experience with Enterprise. But here we are March of 2026 and I still have not received my deposit back. The manager Danya said she called multiple times and they said they sent me check (odd because its usually digital). I requested that check be canceled and another sent and she said she did this. Still no check . So I call weeks after and she said she now requested the check to be sent to her office for me to pick up. No call back. So I call the customer service myself and they are telling me I'm not owed a deposit as it was put towards my past rental. FALSE i paid for that rental separate and the deposit was put onto the next car as my invoices show. So which is it?? I was sent my deposit via check or I'm not owed a deposit at all? The second rep says if I am owed a deposit the manger could easily send my money herself and not have to get accounting included. What's the truth?!! Because my bank doesn't lie. I am owed $300 for 5 months from a multi billion dollar company!!!! I followed the rules I took good care of the cars and I want my money !!

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    Mex Rent a Car - carrental - Updated May 2026

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