1. Metropolitan Psychological Services

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Arlington, VA

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Metropolitan Psychological Services

4.6 (7 reviews)
Closed • 9:00 am - 8:00 pm

METROPOLITAN PSYCHOLOGICAL SERVICES · YELP ASSISTANT

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Comprehensive Behavioral Health

Comprehensive Behavioral Health

1.8(17 reviews)
1.3 mi•Ballston

I have been seeing Christina Jones NP and Bill Connors. They both have been wonderful to work with…read more Christina goes above and beyond to make sure her patients are getting the best service possible. It took a little while to get into therapy. Christina was really good at following up and updating me on the status of getting in to therapy. I feel like she takes the time to hear her patients out and comes up with appropriate treatment plans for their conditions. Mr. Connors has been nothing but the best. I enjoy talking to him. He does not make it feel like you are just a patient he wants to get in and out. He sits there and gets to know you as a person and is very personable. I feel comfortable opening up to him because he has a friendly/ safe personality. Ive seen three different psychiatrists/therapists in the past, by far this office has been the best. They are attentive, responsive, kind, professional and just overall the best!

I was a patient for over 2 years. They violated my privacy rights by sharing my personal medical…read moreinformation with an individual who was not authorized to see it. They showed no urgency in fixing the problem, treated me like a second-class citizen when I dared to question them and ask for an explanation. Beware this place and how it operates. My experiences here have contributed a great deal to the traumatic stress I feel when even contemplating therapy.

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Gloria Carpenter

Gloria Carpenter

2.8(5 reviews)
1.2 mi•Ballston

I've been meaning to write this review for over a year now. I did one session with Dr. Carpenter…read moreand I didn't return to her for a reason. During 1 hour session she mentioned THREE times about payment. I was there for clinical help and she kept mentioning payment which I have no problem paying because obviously I booked her session and could afford the out of pocket fees. She wasted a lot of my time by constantly bringing up administrative things when the session should have been solely about what I paid for, which is therapy. But this was super off putting and signified that she is (1) unorganized because this should have been handled by an assistant or receptionist BEFORE the session, and (2) all she is interested in is financial gain, not helping the community she claims to serve.

I'm really surprised by the first review. I just joined yelp bc I use it often but never give…read morereviews... well, it was time to speak up when I saw this poor review of Dr. Carpenter. Dr. Carpenter has been wonderful to me! I saw her in 2012 and 2014 and she was nothing but awesome! I used insurance the first time and then came back and paid out of pocket. She was always upfront about the costs and fee structure, and anything else I had questions about. She was smart and usually gave me a different perspective on things. I always left her office feeling like she cared. That first review is just appalling. I've even referred friends to her. One of my friends was a terrible patient because she was always late or rescheduling, but Dr. Carpenter was really patient with her and still saw her, and didn't show any malice toward to me because of my friend. I've gone to another therapist before her, and my friends have also reported horror stories from some of the counselors in DC, but this lady always gets high marks in my book. I trust her whole-heartedly and I may actually be returning to therapy. She helped me to feel okay about therapy again and she really helped me through a difficult time. Not sure how I would have gotten through my bout of depression and life changes with relationships without her help. Overall, she has always been easy to talk to and she understood me. She is really down to earth for someone with a Ph.D. and she doesn't mind laughing with you in the session... she's personable. Oh, and she's kind of young but also married, so she's not "your mom" but is still wise and can relate to the problems. Absolutely go to Dr. Carpenter. If you want a compassionate, genuine, and smart psychologist, she's that person. And, her prices are average for the area. I'm sure she has her faults, but I along with a good friend and a friend of a friend, would say that she was super helpful to us.

Bloom Health Centers

Bloom Health Centers

1.0(12 reviews)
0.9 mi•Virginia Square

Horrible customer service. When I called to ask a billing question, the billing representative kept…read morecutting me off each time I tried to speak and used many misogynistic phrases. He initially told me an inaccurate figure, and each time I tried to explain, he would cut me off and say condescending phrases (with a very rude and misogynistic tone), including "You have it all wrong," "Miss, you don't understand," and "Add it up yourself, and you'll see." I explicitly asked him very respectfully to please not interrupt me, but he did not. Ironically, after 30 minutes (not an exaggeration), he realized that he was in the wrong and acknowledged that he had been looking at the wrong sheet. Mistakes happen, and I know that we all have moments where we look at the wrong figures; I am not upset at the fact that he was wrong. What does bother me is that the rep spoke to me with such a condescending tone and repeatedly said phrases that implied that I do not know basic addition or subtraction--a type of treatment even more insulting given that he eventually realized that he was in the wrong. The only saving grace is that the provider I see is an absolute gem and so kind and compassionate. That being said, if you are ready for someone who loves cutting you off every time you speak and treats you like a kindergartener who doesn't know math, then the billing department is for you.

harassing texts and calls!! I initially was going to make…read morean appointment here and found somewhere closer to me so I cancelled the appointment. I told them I found somewhere closer and I;d like to be removed from the call and text list multiple times and kept getting calls and texts. I would even block the numbers and they would call me from another one. awful company, I can see why they have so many 1 star reviews and I am glad I went with somewhere else

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Metropolitan Psychological Services - psychologists - Updated November 2026

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