She is lovely and I had really hoped to work with her, but after our last appointment she never got…read moreback in touch, as we agreed, to schedule the next one. It has been over a month since our last appointment and I just hope she is ok. I understand if things come up, but she should communicate this to clients so we are not left wondering. Thank you.

In my experience, Isabel stands out as a talented and insightful therapist. Isabel's kindness,…read morehumor, intelligence and non-judgmental nature make her a great therapist. Her caring style and warm personality immediately made me feel welcome. I looked forward to seeing her because she helped me discover things about myself that allowed me to live a more balanced life. She would challenge me, and allow me to think of things in other ways, which helped me have better and more healthy perspectives on many situations. After every session I had with her I left feeling lighter and enlightened. I whole-heartedly recommend her to anyone who has concerns about themselves as individuals or their relationships.

The husband-wife doctors are lovely, lovely people but the front desk not so much. I received no…read moreresponse from the following sent on February 27, 2025, so after much research, we joined the practice of Dr. Elizabeth Weaver in Herndon. Outstanding front desk staff. Dear Dr. Mir and Dr. Zahir, Dr. Mir, thank you for the time yesterday to discuss x's Vitamin D levels, and a few front office concerns. I totally get that there is a demanding job to be done for so many patients, but I wanted to share my experiences shown in the attached of phone calls diverted to text and DAYS to respond where often I'd have to choose between calling again or texting again ... or just moving on with my life to figure my question out for myself, managing two littles, a household, work, teaching, volunteering, etc. I was so sick in September and am deeply grateful for Dr. Zahir's immediate diagnosis of pneumonia, but I had a follow-on concern regarding a prolonged roller-coaster fever that wouldn't break for several days. It was FRUSTRATING to call, get diverted to text then have the texts ignored for days. It was FRUSTRATING to not be able to have a simple question answered - should my daughter and I get our bloodwork taken first before having a follow-up regarding our Vitamin D levels? If yes, could someone submit bloodwork orders? Again, no one picked up the phone, my text was misunderstood, and it took far too much time for me to chase down an answer to this simple question. It was FRUSTRATING that our follow-up appointments were canceled. It was FRUSTRATING that it took so much time to find an alternate dates/times. It is FRUSTRATING to receive four texts in a week to confirm/check-in for any appointment. It was FRUSTRATING to pull my daughter out of class only to have the receptionist tell us not to come in because the appointment was scheduled as virtual. I had planned to be in person because I wanted to have her BP checked after she recently experienced super low BP from a serious flu. It was FRUSTRATING to have her later in our conversation say, "Well, you can come in if you'd like." Because the appointments were now pushed back to 3:15 and 3:30, I would have been late to pick up my son at his school just down the street from your office as I had originally planned. It was FRUSTRATING to receive a demand call ten minutes before our follow-up appointment on February 27, shaking me down for payment after the FIRST AND ONLY bill was emailed on February 11 that, if not paid, we could not keep the appointment with you. It was FRUSTRATING that she didn't explain upfront: x amount is for x service on x date for x person. She whizzed through the balance due without explaining these details until I finally said, "Hold on. Why haven't I received a bill until now for appointments in September and October?" to which the response was, "We emailed you a bill on February 11." It was FRUSTRATING that I have concerns about my own health but didn't have time (or demeanor) to have a focused conversation with you yesterday. Hopefully I'll find time soon to go through the process of calling, texting, waiting then needless back and forth to set an appointment. May I respectfully suggest going through patients' calls and texts, observe how patients are treated, and perhaps it will become apparent that simply picking up the phone to talk with patients, not forcing patients to text their concerns, clearly responding to them within a reasonable time frame, and, most of all, have a CARING attitude will make a significant difference. As healers, you and your husband know as Maya Angelou said, Patients "will forget what you said, people will forget what you did, but they will never forget how you made them feel."

Can't speak more highly of my first time here seeing Dr. Zahir!…read more I needed to find a new primary care doctor and called the office after reading great reviews. I was able to get an appointment for a standard physical the very next day! I was delighted that they took me back ON TIME, moved through standard take-in procedures in a timely fashion, and I had a great visit with Dr. Zahir. I can tell already why he makes lists of "the greatest" in the region. Other pluses? Super easy parking and on-site bloodwork! All the staff were also very friendly and professional. I'm already so glad I chose this practice.

Dr. Waggel is by far the most helpful, kind, caring, and incredible mental health professional I…read morehave ever had the pleasure of seeing. I could go on and on about everything that she has done for me over the last 3 years of being a patient of hers and her practice. I am incredibly grateful for her and all that she does for her patients.

Dr. Waggel is the best Psychiatrist I've ever been to. Hands down. The genetic testing and follow…read moreups were a life saver. She ACTUALLY cares about her patients

Dr. Conrad has been my functional medicine doctor for several years now. Thanks to her careful…read moremanagement and monitoring, my several medical issues have largely receded into the background, and I feel better than ever. I strongly recommend this practice. And the staff could not be nicer!

I went to this practice for a long time..At first I liked the depth of the visits and the…read moreintegrative approach. After a while, I was frustrated with the 1.5 hour visits (ALWAYS an hour of waiting) and what felt like over analyzing every little lab detail and constant adjustments (which turned out to be unnecessary). I now see a good endocrinologist (still out of pocket) but results are better and process much simpler, more effective and less expensive!

I highly recommend this practice for mental health needs. They offer telehealth appointments which…read moreis so convenient for my schedule. The doctors and office staff are kind , caring, and always helpful. I have been a patient for several years and have never had a bad experience. They truly do care about people.

My practitioner is wonderful! I had one negative experience with an office staff member, but I…read moreliterally got a call from the CEO within an hour to resolve the issue. I felt like the CEO really took it seriously and was both understanding and helpful. Really changed my perspective and I wanted to share.

For more than 20 years, I've been an appreciative patient here. Most recently, Dr. LeBaron has…read morehelped me to correct hormonal imbalances, and her precision recommendations are based in such in-depth knowledge and practical interpretations, communicated with clarity and without fuss. Quite possibly my IQ goes up a point every time that I meet with her. I can't say enough to praise Jessica Coleman, the physical therapist. If not for her, my quality of life wouldn't be as good as it is. As someone who facilitates sessions to help clients (a different kind of work, RES), I find Jessica to be a powerful role model for me of compassionate, generous, skillful, all-in service. Rebecca Berkson's acupuncture is just plain superb. Although I've had many acupuncturists, I'd have to rate her as the very best. Also, I'd like to give a shout-out to Robin and Nan, nurses on staff. Consistently they're so responsive, professional, and kind. June, who helps with insurance, has been dependably diligent. And remarkably patient, too, now that I've finally switched over to Medicare as my primary insurance. One final point, about the high standard for customer service. The culture of service at the Kaplan Center really stands out for me. Such authentic caring, personal commitment to service, and professional excellence. It just shines through. Over the years I've been glad to recommend many friends, and even some clients, to the Kaplan Center. Why do I put my personal reputation on the line in this way? Because the staff has earned my trust over and over again.

Huge waste of time. Lost my test results. I called weekly and staff told me it took weeks to…read morereturn a test that took 7 days. $$$$$$ The right hand doesnt know what the left is doing. Awful experience. Dr Kaplan was great back in the 90's when it was him. Not the case anymore

Dr Ejtemaee is one of kind doctor who is by your side and a great support . I have been fortunate…read moreto been going to her for over 20 years and now my family and friends go to her as well. She is professional, experienced and she will tell you like it is and guides you to the right path of care . She is very open minded and will listen to the patient to find a best solution for each patient.

Nasty receptionist. Poor customer service. Would not recommend. She laughed at me and cut me off…read moremultiple times. Very unpleasant experience. Save yourself the trouble and go somewhere else.

Dr. Vidwans has been my GP for a while now. He is, hands down, one of the most knowledgeable and…read morecompassionate physicians I've seen, (worked with A LOT of docs for years at NIH). He answers all questions, listens to concerns and provides clear feedback. Most importantly, he allows you to make your own healthcare decisions. The office staff are knowledgeable and accommodating. I think Dr. Vidwans is great, and am thankful to have such a good doctor!

Within seconds after meeting Rohina Ahmed, I was uncomfortable with having her as my care provider…read more I became more uncomfortable as the exam proceeded. By the end of the appointment I made sure I would not deal with her again. Let me explain. I am 78 years old. I felt a lump in my right armpit a couple of months ago. I then phoned the personal physician I had for many years before moving. He asked if the lump was painful. It wasn't. He said I needed to see my current health care provider immediately. For starters, I would need blood work and a diagnostic mammogram. I then called my current health care provider, Arlington Medical Associates, to make an appointment. After explaining the symptoms to the office manager, I was scheduled to see Rohina Ahmed, a Nurse Practitioner. The office manager put a note on my records, "Lump in Armpit." Rohina Ahmed entered the exam room, apologizing for being late. Apparently she hadn't noticed the note on my file. "You're here for a follow-up visit. Right?" "Mm - no I have a lump in my right armpit." Rohina then started to rapidly go through my records, at the same time asking if cancer ran in my family. It did. Of course, it was in my records, but she clearly hadn't read my records until that very moment. I then expected her to ask if I had any symptoms like night sweats, fatigue, etc. She didn't. Instead she began going through my chart and mentioned that maybe I needed a thyroid test. She then noted that I hadn't had a colonoscopy in 10 years. At this point I decided to cut to the chase. I said I had previously spoken with a physician. He said I needed 2 things immediately: blood work and a diagnostic mammogram. Rohina asked me to wait a moment. She went in to consult with a physician in the medical practice. When she returned, she said we could proceed with a Routine Mammogram, and a Thyroid Test. I immediately walked into Dr. Vidwan's office, uninvited, and explained the situation. Dr. Vidwans edited Rohina's proposed directive. The thyroid test was scratched. The "routine mammogram screening" was changed to "a diagnostic mammogram." Dr. Vidwans then ordered my blood to be drawn immediately at the office so it could be sent in that day for testing by a lab. In short, my experience with Rohina Ahmed was that she came late. She hadn't a clue why I had made the appointment. She hadn't done her homework by reviewing my records. And she ordered tests that were not specifically relevant to my condition.