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Improve Life

4.0 (11 reviews)
Closed 7:00 am - 8:00 pm
Updated 2 weeks ago

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Review Highlights - Improve Life

Waggel made sure to see how I was doing and feeling and THEN asked to make sure my medicine was still working for me.

Mentioned in 7 reviews

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Ibia Itoro, MD

Ibia Itoro, MD

(8 reviews)

I write to inform former, past, and future clients that they may or may not be correctly diagnosed…read more Before I explain, I want to say the Dr Itoro was an accomodating and nice lady. She tried her best to meet my needs while I was 3 hours away for college. For that reason, I was grateful. However, I was misdiagnosed as Bipolar by Dr Itoro. During the 1.5 years I was treated, I chose to believe the diagnosis because I was desperate to return to my original self. I followed every guideline and suggestion. Took every pill, even when I felt emotionally worse, gained 30 lbs in 2 months, sickly, yeast infections, and my flawless skin turned cystic (rolling scars to this day). In an attempt to be a 5 star patient, I joined a Bipolar support group. It was during those weekly sessions that I realized, I was unlike the 30 regular attendants. So much so, the group leaders and the group consistenly inquired about my diagnosis, believing I was NOT bipolar. From there, I sought out other professional opinions. Not two, three, or four, but seven! Each and every one told me to immediately stop my medication for it was doing more damage than good. 1 month after stopping all medication, the depressive cloud faded, acne cleared, chronic sickness haulted, and I began to lose weight without trying. I felt balance the best I could be for having Post Traumatic Stress (my REAL problem which is in a good place now). A few months after stopping the medication, I tried to schedule an appointment with Dr Itoro to explain what happened, and ask questions. Her response was to find a new doctor since I did not see her during the last 3 months.... Lesson learned- seek mutiple opinions before signing up to prescription drugs. It will be three years come February since I stopped all medications prescribed by her (AND from anyone else). I STILL have reactions from those drugs.

I've had four psychiatrists and two therapists since I was diagnosed with Bipolar Disorder in 1999…read more Dr. Ibia is by orders of magnitude the best psychiatrist I've ever had. She's a psychiatrist, not a therapist, but she talks to me! And she listens! She has told me things about the meds I've been on for 16 years that I never learned in the 12 years I was on them before beginning to work with her - about interactions with OTC drugs and possible long-term side-effects - and she is extremely diligent about monitoring for these effects via asking questions and ordering regular blood tests. Dr. Ibia asks incisive questions about my life to determine whether anything medically significant is going on, while at the same time being warm, supportive, and nonjudgmental. Her stated goal is to keep me in a place where my symptoms are being managed - not just where I'm surviving them - and she strikes what I perceive to be an excellent balance in being willing to "tweak" my meds to deal with changes in my mental health, without reaching for drugs as a solution to everything. She is competent and caring and extremely concerned that I am getting the most helpful care possible. Possibly the best doctor - not just psychiatrist - I've ever had.

Amen Clinics - Clinic lobby

Amen Clinics

(50 reviews)

I went into my Zoom appointment with Dr. Sumner feeling nervous, which honestly was expected since…read moreanxiety was the very reason I was seeking help. That said, I was not terribly anxious because I had already had such a wonderful, warm, and reassuring intake call with her assistant Sarah, who was kind, patient, and thorough. Even so, I had never met Dr. Sumner before, and with my anxiety being as high as it was, I felt that familiar edge of fear creep in. Within just minutes of speaking with Dr. Sumner, that fear completely melted away. Her presence was calm, grounded, and deeply compassionate, and I immediately felt safe. She took the time to truly listen, not just to my symptoms, but to my story. She gently and clearly explained that the anxiety I was experiencing was a very normal response to the amount of stress I had been under. That alone brought such relief. What truly stood out to me was when she explained how anxiety often feeds on itself, how we become anxious about having anxiety, which only intensifies it. That insight hit home so deeply. I had experienced a difficult bout of anxiety back in 2019, and having it return stirred up so many old, painful memories. Dr. Sumner understood this immediately and addressed it with such wisdom and kindness that I felt seen and understood rather than judged or rushed. She also quickly picked up on the fact that I am very hesitant about medication and strongly prefer natural approaches. Instead of dismissing that, she respected it fully. Learning that Dr. Sumner is also an herbologist spoke straight to my heart. It meant everything to be working with someone who honors both mental health and natural healing. Her approach felt balanced, thoughtful, and deeply humane. By the end of our call, I felt something I had not felt in a long time, peace. I could breathe again. I felt hopeful. I even felt excited about my life moving forward. That shift alone was priceless. Dr. Sumner is thoughtful, caring, gentle, brilliant, and genuinely kind. She has a rare ability to calm, reassure, and empower all at the same time. I am beyond grateful for her care and cannot recommend her highly enough to anyone who is struggling with anxiety and looking for a compassionate, whole person approach.

After reading these reviews, I felt compelled to share my experience. I am happy and angered by the…read morepositive reviews bc I, too, went in with high hopes and a willingness to spend whatever was necessary to get better. I'm happy others had good outcomes, but angered that I was apparently treated so differently, despite purchasing the same comprehensive program. $5000+ later, I did not receive a binder of any sort/-only random emails with attachments that weren't even encrypted to protect my PII and PHI. The people at the front desk were friendly enough, but seemingly incompetent to handle basic office transactions. Some of this may have been due to confusing and inconsistent office policies and practices. I paid for the scans, met with their only psychologist on staff to get an interpretation for what they claim to have found and then presented with a list of their supplements to purchase, totaling 100s of dollars. It all seemed quite superficial and generic, but I went along. Then, I was told that the psychiatrist I met with once doesn't do therapy only the initial interpretations and that I'd have to find my own therapist. Mind you, I'd called to confirm that they had all the support I felt I needed in house and they assured me that they had the best. When it came time for me to avail myself, I was told to Google in my area and choose someone. What?!?! I LIVE IN THE AREA WHERE THE CLINIC IS LOCATED!!! I was interested in the EMDR services they allegedly offered and other such therapies they claimed to provide as part of the most comprehensive package they offered, which is what I purchased. Of course, they didn't have those services or any others in house. I was told to Google and randomly select someone. They offered no one or no help to find someone reputable. The medical appointment was also not included in the package, contrary to what I was 'sold'. No, I had to pay yet another $500+ to see her, which I did bc. I'd already had a huge sunk cost and, like everyone that goes there, I was desperate. She made me feel hopeful. She ordered more bloodwork to the tune of over $600, and then I was told I'd have to pay another $200 to follow up with her. My insurance company doesn't recognize this establishment as a legitimate medical provider, so I paid everything out of pocket. I believe they are unscrupulous. They only want brain scans for their research. This is their way of getting them at not cost to them. They had the audacity to ask me for permission to use mine for something and I refused. I feel duped, cheated and robbed. They DID NOT deliver on a single thing they promised besides the scan itself. I do not have endless amounts of funds, so I couldn't continue to throw good money after bad. I'm so disappointed that they would take advantage of people like they did me. At least give me the services you sold, Amen Clinics! I wonder if Dr Amen himself knows how poorly this Reston Clinic is performing and treating patients. Well, I reported my experience to the headquarters, with no outcome, so I'm left thinking the whole thing is a sham. I could have randomly found a functional Dr, therapist or psychologist and supplements for FREE, just using his free assessments that anyone can access online. That would have been enough to get me what I got after spending nearly $8,000 there. No one has ever tired to make this right either, so that's the other major issue for me. I'm not trying to get something I paid for, but I certainly shouldn't get less than what others who paid the same price for the same services are getting. As I stated, I live close by so, I could have easily done several days in a row, like the person who came out of town and reports being treated like royalty. I got treated like dirt and I'm over $8K poorer at the same time. No. I would never recommend this place to anyone. I have no confidence that they will get what they paid for. Based on my experience, I'm confident they will go away disappointed and poorer too.

My Psychiatrist

My Psychiatrist

(61 reviews)

I was a patient of this practice for over six years and recently experienced an unexpected and…read moredistressing disruption in my care. After reaching out on December 31st to clarify an administrative issue, I did not receive a timely or clear response. When I followed up, I was informed that I would need to find another provider, without explanation or an opportunity to discuss the situation. I made multiple requests to speak with a manager to better understand what happened, but was told that my calls could not be accepted. As a long-term patient, this lack of communication and transparency was extremely disappointing and had a negative impact on my continuity of care. I am sharing this experience so other patients are aware of the importance of clarifying policies and communication expectations in advance. I hope the practice considers improving its administrative processes and patient support to prevent similar situations in the future.

I understand how frustrating mental health care can be to patients. My experience at this practice…read morehas been the best I've had. The level of care and attention from the front office staff has made it possible to continue my care. Their patience and ability to return calls, manage insurance and pass messages along to different providers has been very reliable. Joshua Niekranz and Dr. Adekhari's help with medication has been very beneficial. Medication and mental health are not easy but they have made it a more comfortable experience. Dr. Martens dedication to his craft and me as a patient has been unmatched. I've had about 7-8 therapists and he's the best. I can't say enough good things about him and I would recommend him to anyone. The Spravato techs have been very important in my healing process. DP's attention and care have made Spravato therapy a very positive experience. If you're in need of mental health care, this is the place.

Improve Life - psychiatrists - Updated May 2026

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