I highly recommend this Body shop Raffi the owner is the best great customer service they work…read morereally good i have taken all my personal cars here and bussiness trucks here they do a great job very honest and they work really fast Love this place

Everything was pretty simple and quick, Color matching was…read more10/10 I don't even know where I crashed lol and they left it clean, smelling nice and everyone was nice 100/10

Erik G. was extremely helpful from the moment I walked in. He tested my car battery right away to…read moreconfirm that was the issue and clearly explained what was covered under warranty, along with details about the replacement battery. Alberto even installed the new battery for me, which made the whole process quick and stress-free. I've consistently had great service at this location, and this experience was no different. Definitely one of my go-to AutoZone stores!

My local neighborhood #GetInTheZone AutoZone!…read more Located at the corner of Van Nuys Blvd/Magnolia Blvd with A&V Grill, Ghost Food Court, Oaks Beauty Studio and numerous others in a small plaza lot that always seems bustling in large part due to this awesome AutoZone. I don't drive much these days, but when I need anything car related for myself, a friend or my person I try to stop in here for the easier stuff. If it's not in stock they can order it or have it brought over. A lot of great knowledgeable people. Sometimes I pop in just for a can of WD40, AA as well as AAA batteries or something practical. Service is fairly smooth and prompt also, even when there's a bit of a line. Super clean, organized, attentive and thoughtful. Every customer matters to them and they're often willing to help you on the floor/in store as well as directly out front. Definitely Parts Experts/Parts People, but more than a few go above and beyond and even have some mechanical knowledge. The are not required to do so, but I know I and many others are thankful for when they do and when the can. AutoZone - Sherman Oaks, thanks for making this Zone one of the best!

The guys Don and Benik, who did my install of my truck bed cover, were fantastic. Super…read morecommunicative and kind, custom service. Highly recommend paying the extra cash and having them install your product. Really awesome people.

Knowledgable staff, recommended the right roof box solution and immediately installed it. They…read moreknew all the options, adjusted my mis-installed brackets (by me) and I was in and out from walking in the door to driving out of the lot in less than 90 minutes. I'll absolutely be back again if I every need another one. Fantastic.

Very quick and straightforward about immediate needs, long term needs, and pricing. Was able to…read moredrop off my car in the morning and get it by the after noon. Highly recommended!

I loved that I could stay in the comfort of my car with AC on while the smog check was being…read moreperformed. Andre was so polite and courteous, the best customer service I'd seen in a long time! The smog check price was very reasonable as well. I highly recommend Andre's Auto!

The a/c in my car wasn't working and we had taken the car to general mechanics, and it would be…read morefixed for 1 or 2 weeks then it would stop working. I was recommended to this place by a friend and I am glad they did! Osi was upfront, reasonable and seemed honest. The a/c was repaired 1 month ago and it is working great! The cost of the repair was reasonable although we had to replace the compressor. Thanks Osi!

When you buy compressor here don't expect warranty. They don't honor anything. Gives ya the run…read morearound and millions excuses why you car isn't done.

It's been a long time since I've experienced such an impeccable service, like I did today from Rick…read moreat Dings n Dent. He took the time out of his day to come and repair my vehicle even though it was last minute timing. We had a great conversation and he seemed so passionate about what he does. You can truly tell that Rick cares 100 percent about his customers and has been in the industry for over 34 years! He even fixed dents that he noticed that I wasn't able to notice for no charge! Rick, you've earned a loyal customer. If you're looking for PDR, look no further Rick is the only answer. 11/10 experience. Theres a reason why he's so loved on Yelp! Thanks again Rick!

Rick is honestly a magic man when it comes to dents and dings…read more I had some pretty noticeable marks after a deer hit my Mercedes C300, and I wasn't sure it could ever look the same again. Rick completely removed all of it. You literally can't tell anything ever happened. I was impressed with how responsive and professional he was. He got back to me right away, showed up the same day, charged a fair price for his work, and handled everything with absolute precision and care. The whole experience was seamless, and the results exceeded my expectations. I couldn't be happier -- highly recommend Rick if you want your car to look flawless again.

I have been going to Daniil for about 5-6 years now and he always goes above and beyond to make…read moresure my service experience goes well from start to finish. He truly cares about the customer and makes sure I get the best deal which I why I make the extra drive over to this location even though I live closer to the Calabases location (horrible experience btw)

My review is long overdue…read more I purchased a 2021 Mercedes-Benz GLB 250 "CPO" from Keyes Mercedes-Benz in 2022, and it has been the worst vehicle ownership experience I've ever had. The first major incident happened when the car locked itself with my key inside while my infant son--less than a year old--was strapped into his car seat. I had to call 911 and stood there crying until we were able to get him out safely. When I brought the vehicle to the service department, I was told they couldn't do anything because they couldn't "replicate" the issue. I remember Allen's advice "just Don't leave your key in the car." That was his response after a terrifying situation involving a baby. There was no empathy, no concern, and no attempt to make it right. I even asked him "How would you feel if you put your child in the car seat, set your things down, closed the door to walk around to the driver's side, and the car locked you out?" The lack of compassion was unbelievable. I shoulda got rid of that car right after that! Then, at around 40,000 miles, the engine completely failed without warning. There was no explanation as to why it happened. No lights, warnings etc. Instead of focusing on diagnosing the problem, which I still don't know what happened it felt like they were looking for any reason to blame me so the repair wouldn't be covered. Fortunately, my warranty covered the engine replacement. Fast forward to this week. I was in the process of finally selling the vehicle to Driveway (owned by Lithia, the same company that owns Keyes Van Nuys). Then at the last minute, the sale was canceled because a stored code p052e appeared during their final inspection. Again, There was no check engine light, no warning messages, and nothing indicating there was a problem. I researched that there was an extended 15 year Mercedes warranty due to this widely known issue so I called for an appointment with Keyes and showed up that evening to the same advisor Allen - and gave him the exact code. Even showed him a picture of It. He acted as though he had no idea what it could be - which is a lie since it's the most common code on these cars and again, 15 year warranty for this reason! He told me a technician would hopefully get to it within the following day or two. Since I have a three-year-old and needed transportation, I left the car overnight. Later that evening, i did some more research, and I decided to cancel the appointment. I sent a written message to both Allen and the service manager clearly stating that I wanted to cancel the service and would be picking up my vehicle the next morning. They open at 8:00 a.m. I arrived around 8:45 a.m., and somehow my car had already been diagnosed- with the same code I gave him. Suddenly, they had plenty of time to diagnose it - first thing in the am. I was handed a $3,000 repair estimate along with a $300 diagnostic bill--despite the fact that I had already documented, in writing, that I was canceling the appointment before any work should have been performed. The day before, I was told they might not even get to my car for two days. The moment I canceled, it somehow became their first priority. Clearly they rushed to perform diagnostics before I arrived so they could charge me the fee to tell me what I already knew and TOLD Allen and even SHOWED HIM! A shady move and just thirsty to charge a mom they see stressed out! To make matters worse, the only reason I brought the vehicle in was because I believed the stored code involved a part covered under Mercedes-Benz's extended warranty. Only after charging me for diagnostics did they tell me that my specific model wasn't included. From the day I bought this "Certified Pre-Owned" vehicle, it's been one problem after another: a terrifying safety incident involving my infant, an engine failure at only 40,000 miles, and now a service experience that left me feeling misled and taken advantage of. Unfortunately, my experience with Keyes Mercedes-Benz has been defined by poor customer service, a lack of transparency and straight out grimey sleazy men.

Thank you team Keyes for making this the best car buying experience. Special shout out to the…read moremanager Maurice for going above and beyond. We'll be back soonw

I had an excellent service experience thanks to Mario Morales. He was professional, knowledgeable,…read moreand made sure my Escalade was well taken care of. He kept me informed, answered all my questions, and made the process smooth and stress-free. Exceptional customer service is rare, and Mario truly went above and beyond. He's a great asset to the dealership, and I'll definitely be returning for future service. Thank you, Mario! Jerry Pacheco

My Tuesday didn't start off great, but the Barkley team made sure I was safe and quickly fixed my…read moretire. My tire literally exploded while I was driving on the 101, and I had to take the first exit. I was lucky it happened near this business. They were immediately helpful, took the time to listen to my full story (which they absolutely didn't have to do ), and then offered clear options to fix the issue. It was pure luck that I ended up finding such a great business, but it's definitely one I've bookmarked for anytime I need tire service or replacements. The staff is efficient and professional, with very clear communication and transparent pricing. Service was quicker than expected. They also offer multiple other services and booking is available online, but they're also very helpful over the phone. Grateful for getting me back on the road quickly and safely. Highly recommend this family-owned business and happy to support them any time I need car service.

Good guys. Family run. Fair prices. Good and professional work. Passed by a thousand times but had…read moreno reason to check them out --till a tire started slipping off the rim and going flat. Thanks for the turn on from Karsten Motors on Fulton. Definitely better than the 2 over-priced upselling Honda dealerships' repair shops I've visited.

Great experience, got exactly what I needed done after installing 1 ton steering/ 4.5inch lift/…read moreadjustable control arms. Communication was very exceptional and very easy to talk to. highly recommend if you need anything more in depth.

Off Road Unlimited has continued to provide a quality of service that is hard to come by these…read moredays. Ever since installing a lift/suspension system on my 4Runner, they've come to the rescue on multiple occasions. I had a warranty issue come up on a recently replaced shock, and tried going through the company, which was nothing short of a nightmare. Finally, gave ORU a call, and within a few days, they replaced it with a new one, free of charge. In the past, I had a punctured tire the day we were leaving for a camping trip between Xmas/New Years and couldn't find my tire size anywhere due to the holidays. Called ORU, and Maurice recommended a place that had us on our way that same afternoon. Finally, had an annoying squeak post-overlanding trip and brought it in to ORU. They were able to quickly diagnose it as a loose bolt on my skid plate and didn't charge me for the inspection. It's rare to feel impressed by customer service nowadays, and ORU continues to impress me with their quality of work and service. Highly recommend taking your vehicle here for any upgrades to your truck/off-road vehicle!