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    Metro Internal Medicine

    5.0 (5 reviews)

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    Capital Family Medicine

    Capital Family Medicine

    4.2
    (20 reviews)
    1.6 mi

    The care received from the providers are great however the front desk staff not so much. I called…read moreto make a follow up appointment and when I got through I was asked if i was aware that i had a bill left over from my initial visit. 1. I have insurance Blue Cross Blue Shield PPO and have not lapse insurance in I do not know how many years, so this shouldn't happen from a primary care appointment. 2. I gave them my insurance card when i came in and they input my information. 3. they never called me to notify me that i had a bill or sent out notification that i had a bill, so how am i to know i have a bill. 4. I am also a patient access front desk staff for a hospital and am well aware of the no surprise care act where you should not have services rendered and be unaware or surprised by a random cost or bill. Next problem is i was instructed that my insurance company did not pay out after the claim for services were sent in, and that i should call my insurance company, this is also not something I the pt should be doing, but i called anyways and found out nothing was ever recieved by this place. so now i call thier billing department with my bcbs insurance rep on a 3 way call to straighten out and find where the disconnect is, ofc it was on the pcp side as they switched the last two numbers of my policy number when inputing my insurance information. Next problem i have been calling for 3 days straight trying to find out had the issue been resolved and i was also going to schedule my mother a new patient appt for the same day as my upcoming appt. every time i call i was told to hold not asked if i could like the proper protocol but told to hold and immediately placed on hold, ALL 3 TIMES!!!, by the last call i asked her not to place me on hold and she still did, at this point i am now calling to check the resolution of the bill and also to cancel my upcoming appointment as i have lost interest in continuing care with this PCP office strictly off the front desk incompetency alone, to no avail i cannot get them to stop placing me on hold.

    A great practice, from the front office to the physicians. Everyone I have come in contact with…read morethere really cares. I see Dr McMullen, and he is wonderful. I highly recommend them, especially if you are tired of navigating the big networks.

    Boylan Healthcare

    Boylan Healthcare

    2.3
    (52 reviews)
    0.9 mi

    They have a great staff and place is always clean and they are always busy which a good thing to…read moreme. If you want to come here you need a appointment and you can't just walk in. They offer may types of Services: Acute illness care, Biopsies, Bone density scans, Cardiac stress testing, Gynecology, Immunizations, IV therapy, Laceration repair, Management of chronic health conditions, Medical acupuncture, Mole, wart and skin lesion removal, Physical exams, Pulmonary function testing, Nuclear treadmill testing Nutrition, On-site x-rays, On-site laboratory, Ultrasounds, ThermiSmooth and ThermiVa. This place really needs a renovation because this is old building and they are always looking for help. They are slow sometimes so be be prepared to wait.

    Today I went in to see wig Lama to possibly get Butrans patch it's new for chronic pain so I…read morewouldn't have to go through the medical procedures every year and he is more concerned Why I got turned away from a pain clinic in 2016 so he was not going to prescribe the Butrans patch . Also asked for a lab test for a bladder infection which did come up to be a bladder infection but because that's not the reason I came in for the visit he didn't prescribe any medication for my bladder infection that I had to go somewhere else . And it's his attitude and it's been coming sometime I am switching Primary Care today and everybody has different issues so I'm just saying what service I got . ​

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    FastMed Urgent Care

    FastMed Urgent Care

    2.7
    (66 reviews)
    1.7 mi

    Ms. Ivelisse was wonderful. In spite of it being 5:30pm on a Friday, she was so kind and helpful…read moreduring the check-in process. I also noticed that she sanitized the iPad after completing the intake, which I really appreciated.

    My experience at FastMed Urgent Care Raleigh East Millbrook was horrific…read more Long Wait Time: I waited for 90 minutes before being seen by a medical assistant. Lack of Care: I felt that the staff at FastMed did not prioritize my care and were more concerned with casual conversations. High Cost and Inappropriate Prescription: I was charged $50 for a PA visit and received a prescription for a brand-name medication that was not covered by insurance, costing $425. I looked up the prescription and it comes in generic. But the PA was not concerned about updating the medication to the generic. Patient's Condition: I was very sick with a fever and needed medication immediately. Pharmacy Contact: I even provided the PA with the contact information for their pharmacy (Walgreens, 6 Forks Rd., phone number 919-787-1155) and asked them to call directly. PA's Incompetence: The PA failed to read the patient's notes, causing a delay in treatment despite my urgent condition. Medical Experience: I had trouble getting critical medicine and reaching the "PA's" office. Appointment Policy: Most medical facilities have a policy where if someone is more than 15 minutes late for an appointment, they have to reschedule 24 hours in advance or pay a fee. The policy should go both ways. Recommended Doctor: I hugely recommend Capital Family Medicine and Dr. Short.

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    FastMed Urgent Care
    FastMed Urgent Care
    The Lobby.

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    The Lobby.

    Metro Internal Medicine - internalmed - Updated August 2026

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