They take great care and spend plenty of time. Highly recommended to anyone. Dr. Henry Mathew is…read morefantastic.

I see Jessica, NP at this practice. She is fantastic! She really spends the time with you…read morelistening. Not like speaking with a typical PCP I have seen in the past. She responsive when you have questions and really cares for her patients.

The care received from the providers are great however the front desk staff not so much. I called…read moreto make a follow up appointment and when I got through I was asked if i was aware that i had a bill left over from my initial visit. 1. I have insurance Blue Cross Blue Shield PPO and have not lapse insurance in I do not know how many years, so this shouldn't happen from a primary care appointment. 2. I gave them my insurance card when i came in and they input my information. 3. they never called me to notify me that i had a bill or sent out notification that i had a bill, so how am i to know i have a bill. 4. I am also a patient access front desk staff for a hospital and am well aware of the no surprise care act where you should not have services rendered and be unaware or surprised by a random cost or bill. Next problem is i was instructed that my insurance company did not pay out after the claim for services were sent in, and that i should call my insurance company, this is also not something I the pt should be doing, but i called anyways and found out nothing was ever recieved by this place. so now i call thier billing department with my bcbs insurance rep on a 3 way call to straighten out and find where the disconnect is, ofc it was on the pcp side as they switched the last two numbers of my policy number when inputing my insurance information. Next problem i have been calling for 3 days straight trying to find out had the issue been resolved and i was also going to schedule my mother a new patient appt for the same day as my upcoming appt. every time i call i was told to hold not asked if i could like the proper protocol but told to hold and immediately placed on hold, ALL 3 TIMES!!!, by the last call i asked her not to place me on hold and she still did, at this point i am now calling to check the resolution of the bill and also to cancel my upcoming appointment as i have lost interest in continuing care with this PCP office strictly off the front desk incompetency alone, to no avail i cannot get them to stop placing me on hold.

A great practice, from the front office to the physicians. Everyone I have come in contact with…read morethere really cares. I see Dr McMullen, and he is wonderful. I highly recommend them, especially if you are tired of navigating the big networks.

Very detailed dr . Not wanting to over medicate his patients …read more He took his time to speak to us individually not rushed and explained certain details. He is a keeper

Dr. Rakesh Patel is an excellent physician who cares about his patients. I lost weight under his…read morecare and my numbers have improved tremendously. He listens and is very attentive to my mental and physical well-being. The office and lab staff are nice and always pleasant greeting patients with smiles. He has encouraged me to live a healthy lifestyle by eating healthy foods and exercising regularly. He has definitely motivated me, and I feel better. I wouldn't want any other physician to treat me. I recommended him to my family and coworkers also. I love the office and its location.

They have a great staff and place is always clean and they are always busy which a good thing to…read moreme. If you want to come here you need a appointment and you can't just walk in. They offer may types of Services: Acute illness care, Biopsies, Bone density scans, Cardiac stress testing, Gynecology, Immunizations, IV therapy, Laceration repair, Management of chronic health conditions, Medical acupuncture, Mole, wart and skin lesion removal, Physical exams, Pulmonary function testing, Nuclear treadmill testing Nutrition, On-site x-rays, On-site laboratory, Ultrasounds, ThermiSmooth and ThermiVa. This place really needs a renovation because this is old building and they are always looking for help. They are slow sometimes so be be prepared to wait.

I'm writing this review because I observed a few concerning issues at the Browning Place location…read more First, everyone I dealt with directly was very professional and helpful. I saw a lab technician wearing a dirty lab coat. The coat was absolutely filthy, with blood stains down the front; it looked like it had never been cleaned. I also noticed that the lab chairs were not wiped down after every blood draw. My nurse was unkept and smelled of cigarette smoke. The Browning Place location has got to be the most depressing underground office space I've ever been in. The whole building needs to be demolished. It's no wonder they can't keep doctors and employees.

I have two friends who go to this practice so I decided it was time to finally go for a primary…read morecare appointment. I called to make an appointment and they said they'd have to call me back, but if I didn't hear back from them to call back in a few days. A little weird, but okay! I called back a week later and the woman who helped me was beyond rude. If I didn't have two friend's who already had positive experiences here I would have said never mind. When she asked what I wanted to be seen for I said a general check up. She rudely told me they don't do that there. I was very confused by this!! I then explained blood work etc and she said you want a physical?! Okay, yes, a physical, the word had escaped me. Anyways I was able to score an appointment for a few weeks later and that was that. I had a much better experience with the front desk staff and enjoyed meeting Dr Pechter. I like that they have you go in for blood work before your appointment so you can discuss your results with your doctor. They have the lab right in their office so that is really convenient as well. I will definitely continue to see Dr Pechter for my yearly physical and anything that may pop up before then.

After being a patient here for many years, I have made the decision to move on to another practice…read more Over time, both the patient experience and the quality of care have steadily declined. The intake and scheduling process feels unfriendly and cold. There is a complete lack of clear procedure throughout the office. Basic steps like how to check in or whether you need to notify the lab that you have arrived are left unguided, leaving patients sitting in confusion. More troubling is the clinical care itself. Providers do not seem to know anything about you, and every year feels like starting completely from scratch. Because clinicians do not know your history, there is zero continuity of care. On top of that, there seems to be a growing number of providers with limited clinical knowledge. It is disappointing to leave a practice I trusted for so long, but the ongoing lack of organization, reduced quality of care, and declining medical standards leave me no choice.

i was a previous, "100% satisfied" patient of Dr. BenI Chatterjee. After Dr. Chatterjee retire, UNC…read moreacquired the practice. I was very reluctant to continue with them because I had not had great experiences with UNC. But, because of my age, I knew it would be a little difficult to find a practice accepting new patients so I continued going to this location. i was very happy with Brooke Barkley and was glad that I decides to continue. Unfortunately, Brooke left and my experience has taken a nose dive. I am DEFINITELY looking for a new primary care physician.

There are not enough words to express how wonderful Dr. Chatterjee and her staff are…read more Instead of rushing you in and out everyone is personable and thorough with you. Dr. Chatterjee has an incredible memory and listens to you instead of rushing you off with a Z-pack.

I saw Jessica Hedrick in March. She wanted to do a physical. She said it should be far enough from…read morethe last time I had one from my previous PCP so my insurance would accept. My insurance didn't accept, so I am out $317. They then wanted labs. They couldn't draw so they asked me to be back in at 750 am the next day. I came in at 740, waited until 840. I asked the front desk after 10+ people were seen. She said "oh you didn't have an appointment so you just have to wait". I set up an appointment at 740 this morning. I got there at 752 because of an accident on or near falls of neuse. 4 people were ahead of me in line. I got to the receptionist and they told me to make another appointment. Very poorly ran office.

There appears to be only one AI operator for all of the offices for Wake Internal Medicine and the…read moreinteractive program for the Patient Portal needs a lot of help After going through the AI operator and being transferred to a live agent for Durant Rd and sitting on-hold for 15 minutes once and about 30 minutes one time I never reached anyone. I tried the Patient Portal and could not get in so I tried to setup an account and was told another account existed in my name. I requested the Password and got nothing. How is a patient supposed to contact this practice?

Pam B. I've been a patient here for several years. I've…read morealways had great experiences with all the people I've interacted with. The front office staff are warm and friendly, and they make you feel like your family. I always smile and laugh with them whenever I come in. The medical staff are wonderful to deal with. The ones that I have seen have always made a point to truly listen to me and resolve whatever issue I present. I hope I can continue to use them as my primary care facility.

I've been a patient here for several years and have found everyone I've interacted with to be very…read moreeasy to deal with. The front office team is pleasant, kind, and proficient; it is run very well. The medical staff treatment has been appropriate and effective.

Ms. Ivelisse was wonderful. In spite of it being 5:30pm on a Friday, she was so kind and helpful…read moreduring the check-in process. I also noticed that she sanitized the iPad after completing the intake, which I really appreciated.

My experience at FastMed Urgent Care Raleigh East Millbrook was horrific…read more Long Wait Time: I waited for 90 minutes before being seen by a medical assistant. Lack of Care: I felt that the staff at FastMed did not prioritize my care and were more concerned with casual conversations. High Cost and Inappropriate Prescription: I was charged $50 for a PA visit and received a prescription for a brand-name medication that was not covered by insurance, costing $425. I looked up the prescription and it comes in generic. But the PA was not concerned about updating the medication to the generic. Patient's Condition: I was very sick with a fever and needed medication immediately. Pharmacy Contact: I even provided the PA with the contact information for their pharmacy (Walgreens, 6 Forks Rd., phone number 919-787-1155) and asked them to call directly. PA's Incompetence: The PA failed to read the patient's notes, causing a delay in treatment despite my urgent condition. Medical Experience: I had trouble getting critical medicine and reaching the "PA's" office. Appointment Policy: Most medical facilities have a policy where if someone is more than 15 minutes late for an appointment, they have to reschedule 24 hours in advance or pay a fee. The policy should go both ways. Recommended Doctor: I hugely recommend Capital Family Medicine and Dr. Short.