I will start out positive and say the cleaning was good…read more However there were a lot of issues - they upped the fee $10 without proper notification - they charge you before you even receive a service - they will randomly just put a cleaning on your calendar via google calendar without a call, text, or email (including changing appointments sometimes too) - they are incredibly unreliable. I think I had 1 or 2 services that actually happened when they were originally scheduled for. Otherwise there was always an excuse for a same day delay or even moving to another day. Excuses included traffic, car accident, sick, an appointment running late (mind you I was the first apt of the day at 9 am and I received a text at 9 am) or just no reason and needing to move it. Keep in mind I used them once a month for less than a year and I used the same woman. Quite the coincidence that all of those things happened to the same professional the one time I had an appointment a month. They need to get their scheduling and back office in order. They lost a customer because of it.

I had an amazing experience with this cleaning service! They were professional, thorough, and left…read moremy home looking spotless. The attention to detail was impressive, and the team was friendly and efficient. Highly recommend!

She came on time and help me after my building was sprayed for bugs. We did the closets and put…read morethings away. Put carpets in order and made my bathroom sparkle! Will definitely recommend her services!

Awesome place for drinks. Great vibe/atmosphere and a pretty large selection of cocktails with a…read morefew snacks. I love the Hold, Please and Bring June Flowers -- so so good!

Up & up are very professionals and ready for a job when needed. Easy to reach out at whatever time…read moreof the day or whatever day. I love up & up company I recommend them to a 100% level. When it comes to looking for a home where you can grow with family. I guarantee you will be a 100% satisfied as we are.

Everytime we use The Cleaning Day NY we are so satisfied. Our past cleaner moved away, so we tried…read morea new cleaner this week. Yura, was an amazing cleaner. She was thorough and very personable. Odalis, who schedules the cleaners always works with us and our schedule. We are always happy with our services.

I didn't know what a good deep cleaning was about until i used the latest cleaning company. Yes,…read moretell the cleaning lady what to do and I did a cleaning myself and my cleaning was better than what Cleaning Day Ny provided. Who cares if the cleaning lady earns a living wage. Care how much it costs you. I was thinking maybe I should go into the cleaning business since I did a so called professional job

Easily the best move experience I've ever had. It's thanks to Yelp that I found OTM USA so I'm…read morereturning the favor. Frank & his team were prompt, polite, professional, personable, & beyond reasonably priced. I did all the packing but needed help loading a U-Haul U-Box container to be shipped long distance. I had an above average amount of stuff for a 1BR move & booked them about a month in advance which I'm glad I did due to high demand in the pandemic. They picked up the box from the U-Haul facility, brought it to me on a trailer, loaded & returned it when it was done. We faced 95+ degree heat & a couple pop up rainstorms that they handled with ease. Frank is a logistics master & it was no small feat making all my things fit into that box. He helped me reinforce the boxes that needed it, wrapped my furniture, & handled everything with care. I'm relieved that it all worked out so smoothly in such a high-stress time & absolutely could not have done it without these guys. Would recommend their service to anyone looking to move in or out of the NYC area.

What a great experience! Reasonably cost. I moved within NYC Manhattan from Midtown East to Lower…read moreEast. Frank (owner) came to the apartment the night before the move to wrap all of the furniture. He was professional and easy to talk to. Movers (Mike and Maurice) arrived on time the next morning. They were respectful of the furniture/boxes/bags and moved everything with care. They went the extra mile to make sure the move was easy for me. I moved from an elevator building to a 2nd floor walk up. To help keep the process smooth I happily watched the moving truck so it didn't get a ticket, made sure the elevator (during move out) was waiting for them, helped with the small bags/boxes and (during move in) unwrapped furniture and folded the moving blankets. I couldn't not help with all the work and effort they were putting in to the move. It made a big difference. Everything arrived and nothing was damaged. Note: Tip well and provide movers with drinks and food/snacks. It goes a long way!!

One star is too much for these people…read more TLDR; Atrocious service. Do yourself a favor and get your place cleaned by someone else. Long story: Absolutely pathetic experience with Ricky Simm's cleaning service. Scheduled a cleaning service for 10:30 AM and the cleaner shows up at 11:15 AM because he wanted to grab a bite at Burger King. Asked him a couple of questions about additional rates, guy goes out to talk to his boss and takes off to the next job without telling me. Called the boss and the boss starts yelling at me for asking additional questions to the cleaner and claims that the cleaner was waiting at the door for half an hour. Finally calms down enough to hear me out and then accepts that his cleaner is at fault for lying to the both of us, and then promises to send the cleaners again at 5 PM. 5 PM became 6 and then 7 and finally at 8:30, he stops responding to my calls and cuts my calls off. Wasted an entire day because of these unprofessional folks. I have gotten my place cleaned by several cleaners in the past but never had such a poor experience as I have had with Ricky Simm's. I highly recommend you to look elsewhere instead of wasting your time and energy with these folks.

I was in a bind and needed my grandmother's steps cleaned asap. They accomodated me and cleaned on…read morea Sunday (their only day off). Mr. Simms is professional, does great work and very affordable!

I cannot say enough good things! Moving out is stressful business, but Alpha was a lifesaver. We…read moreneeded to have our place look as good as humanly possible for photos and they made it happen! Really great that they specialize and have specific service for move-in/move-out. Setting everything up with Maria worked quickly and they sent over a standard list of what all was included--which is very helpful, rather than having to think of all the little things yourself, like inside the drawers and inside the cabinets, etc to go over, and then we discussed a couple of things that were slightly off the standard at my place. Maria and Tonis were so wonderfully nice and easy to work with. They really did a super-human job and turned our apartment into an entirely new place including getting at all the nooks and crannies at least I never manage to get at myself. They were very communicative and so we could go get other things done while they worked knowing they'd get in touch if need be. At the end of the day, the best I can say is THANK YOU!

These guys are legit. I am pretty OCD and a bit of a neat freak, and the level of detail they put…read moreinto their service is exceedingly high. I had a "deep clean" with Edyta and she cleaned every area of my apartment with precision. I'm going to become a repeat customer and do their "basic cleaning" service once every 4 weeks. The prices are not cheap, but its going to be worth every penny. Plus its NYC...I doubt you could find a cheaper option without trading quality. HIghly recommend

3 thorough workers that arrived to help my friend with boxes unloaded from a moving truck were…read moresuperheros. My friend using the service was on her 1 week break from her government job and other places we called were booked till the next week. The cost for 5 hours needed to put the home in order was reasonable and the cleaners used to manage residue from thr boxes and beat up boxes were not asthma triggers. Things worked out with 2 small dogs in the house. Thanks Ominous Ozzie, Sweet Caroline and Lawrence the Great.

It is rare that I even think about posting a review. This is may be my third time. Steer clear. Let…read moreme explain. Pay attention to the people who gave the a 1 rating. That is the truth. I am disabled from an accident, and needed a deep clean. I also explained that am also extraordinarily allergic and sensitive to some sense and chemicals and require hypoallergenic products to be used in my home, and that anything that's chemical smelling needed to be avoided. He assured me that that would be the case, although it didn't turn out that way. I got the name from a Facebook group from the neighborhood, thinking I could trust that. Realizing now that it's a lot of nepotism that goes on in the group, so be it. I explained my situation to the owners son, he gave me a quote, which was much higher than the last deep clean that I had but I said I wanted to support community business. That was my bad. In addition to it being an expensive quote, he explained to me that in order for it to be done in a short period of time, so that I would not be displaced from my home for an extraordinarily long period of time, he would place three of his workers in My Home for two hours, which would equal six hours of work time in total. ?That's how we calculated the expensive cost. To include the windows, that would be the third person and that would be just to do five really small brownstone windows, which, I told him, when I used to do my own windows it didn't take an hour to do. Anyway , he also explained to me that if I didn't cancel within 48 hours that I would lose my full deposit. I explain to him that as a disabled person that anything could happen to me, and lo and behold, I had a gripping migraine the day of the service. So I had no other choice, but to sit out in the hallway with my migraine medication's and fingers crossed that I wouldn't end up on the floor. I waited patiently for the crew to get here and finish. I was sick as a dog, but I was then told to walk through the apartment before they clocked out; I could barely move at that point, but I walked through, and within the two minutes that I was with them the windows seem shiny because it was a bright day and that was about all I could take in and two minutes, the crew left and clocked out with the owner and said "the owner is going to call you in about five minutes. please pick up the phone so she can get your feedback". Cynthie called me, and it was right about the time that I did my own little walk-through without all the people around me and I started to notice things weren't quite right. I also noticed that the smell that was emanating into my lobby, where I was sitting, having a migraine, was actually coming from apartment, very strong smell, was making me sick to my stomach, etc. worsening my migraine. ( I had to sleep with a mask on that night and threw the next day, horrible! )I got on the phone and I told Cynthia that I was identifying things that were not quite right, and that I had started taking pictures and videos, but to be quite honest, I was not in any shape to have a long discussion with her, we said we would speak the next day. That was my understanding, I agreed if I was feeling well enough. I then spent the next 24 hours sick, but looking at things closely and seeing as you can see from my photos and many many more photos, and videos of things that were not done it was like I was still in a mound of dust and dirt. I will say that they did my floorboards, I'll give them that. But visible furniture pieces with , dust on them were not attended to, it was completely bizarre-dirt/grit on the floor right in front of the refrigerator where one of the workers had sat was still there -I was just flabbergasted. to take photos and videos and email them, Cynthia said we were supposed to talk on Monday, but that was not my recall, I was advised to continue to create a written documentation of our correspondence, and not just leave it to a phone, call, and, in my very first email/with video and pictures I asked for a discount, that was my first request but as the days went on over the weekend, I realize just how messed up this job was I realize that I wanted either a refund or a discounted Refund. after about 30 photos/videos, I heard from the son again via email saying that he could send somebody only within the next seven days since I had "missed my opportunity to have a cleaner come within the guaranteed 24 hours", but if I did not agree, I would lose my ability to get a cleaner, and that I would still be charged the full amount. End of story. I'm like"watt, WHAT? What a bunch of scammers! I've never dealt with a business like this, and so much for wanting t entrust my business to a neighborhood company who is struggling from recovery post Covid. Now I see the ratings on yelp are bad, and I did wonder why in the Facebook group they said they were struggling so much, perhaps it is because they are not so great after all!