My entire experience was wonderful. Our salesman was super nice and knowledgeable. Explained everything to me including the Generac generator and financing. When the Jason, Alex, Brett and Brandon showed up they were on time and explained everything. They went right to work and did an amazing job. They cleaned up and left no garbage . They went through the entire generator with me then helped me get the app for my new Generac going. Great experience!! HIGHLY RECOMMEND Metro Electric!!! read more

Did not clearly state there was a fee to quote a job. I made it clear i would not have the job done the day they quoted due to it being a Saturday-plus cant pull permit on a Saturday- When he presented the quote- along with feeling the push a yearly membership for lower pricing- the quote was double what i thought it would be. I made it clear there was never a disclosure of the $89.00 to just come out to quote- i would have went with other companies- he insisted the office and answering staff are trained. Said he would check the recorded call and then came back to say- oh, only the calls that the answering service answer are recorded- I was provided other quotes with No service fee- and all licensed and insured-work was provided at half this (service call quote) I have email response to back this- i dont appreciate being called a liar. read more

Unless you fit in to their schedule they don't want your money. Don't waste your time with this company as they will not even come out unless it's convenient for them not the customer. What a terrible way to run a business. read more

These guys are great! I needed lots of help to determine how best to charge my EV and Connor was very knowledgeable and an enormous help. The $89 visit fee was absolutely necessary to get an assessment of my options and an accurate quote. Besides, a whole house electrical review was included. There was no pressure to move forward with my project. Thank you! read more

First off, I had another company prior try to fix our generac, took over 1 month, ordering wrong parts etc I finally called Metro Electric for a 2and opinion, they fixed it in 1 hour Amazing service!!! Thank you so much! Highly recommend!! read more

Just got a quote and they are $2,300.00 less than Oak Electric! Waiting to see if I can get my deposit back from Oak Electric. They required a deposit of $5,200.00. Metro Electric asked for a deposit of $200.00. What a difference. read more

They charge $90 just to come to your house and give a spiel on their services and try to sell you a generac, then have a flat rate on top for any service. $171 to change 1 breaker, $258 to diagnose anything. This place is a ripoff. Don't use unless you know you have longer than a one to two hour job. Then you'll get your moneys worth. read more

Metro Electric has taken over maintenance and service on my generator. They have been fabulous to work with when calling the office or the technicians that come to my house. Aaron. read more

Hired Metro to instal a new circuit in my garage, replace a broken ceiling fan mount and install a new ceiling fan in one of our bedrooms. From the moment i called to schedule, the service was outstanding. They reminded me of the appointment, sent me a note with with identity of the technician day of and followed up to make sure i was satisfied after the service call. The electrician (Dan) and his helper (Nick) were both courteous and professional (especially with my puppies). They walked me through what needed to be done, and quoted the work from a straight forward price sheet. The work was done quickly and they walked me through the testing once completed. I would highly recommend Metro to anyone looking for their service. read more

Another amazing job. I highly recommend Alex. He was on time, professional and extremely knowledgeable. The work was done quickly and he cleaned every inch of the area he worked in. Will definitely call again. read more

Metro Electric recently installed a 22kW whole house Generac Automatic Standby generator at our home. This whole process went perfectly. Katie in the office, Mark in the field and everyone involved in the process of our generator install were professional, prompt and nothing below the high standard that Metro Electric always lives up to. Prior to both the estimate/project review meeting and the installation, I received an email confirmation with the name and photo of the person coming to our home. Mark arrived on-time to both appointments. During the installation, Metro Electric and their plumbing subcontractor were courteous and quick working in and around our home. At the conclusion of their work, a tutorial was given and a binder with all of the information (Owner's manual, Permits, warranty, extended maintenance agreement, etc) was given to us and was very neatly organized. Thanks to the Metro Electric team for a successful and smooth installation of our Generac Generator! read more

Contacted them on a Sunday and since they were closed, I left a voice message. I was contacted first thing Monday morning by Katie and she provided incredible service. I was able to get an appointment the following day to not only get a quote for an attic fan install, but also get the fan installed. It took Dan less than 4 hours to complete the job. He was very knowledgeable and professional. Metro Electric is now my go to company for all electrical issues. read more

We had Metro Electric out to quote a whole house generator installation. The representative ( Bill )was very professional and gave us a thorough explanation of our options with no high pressure sales tactics. read more

From the first time I placed a call - the office staff was awesome, professional and very friendly (as were the technicians) - to when the technicians left after their work was done, I could not have been more satisfied. They did a number of services for me and also gave me some good advice that saved us money. Their work was top notch, they were very professional and also put everything back and left the place spotless. I will use them again. I sent two of my kids who are new homeowners an email saying don't go anywhere else. I highly recommend Metro and won't go anywhere else. read more

I just had a Generac standby generator installed by the very efficient and friendly Metro Electric technicians. This process was a snap from start to finish. From my first call to get a quote to the final installation everyone at Metro Electric was friendly, knowledgeable, and professional. They arrived on time and did a great job. I also liked the fact that they sent me an email the morning of the installation with a picture of the technician who was coming to my home. I already recommended them to my friend who is interested in getting a whole house surge protector installed. I would highly recommend Metro Electric for your home electrical needs. read more

Can't speak to their work but I made an appointment at a specific time because it's when I was available. They called to confirm and asked me if I could move my apt time, which I said no- earlier did not work. Day of the electrician calls me again asking if he can come 2 hours early. Again, I say that time doesn't work for me. Sensing his attitude I just cancelled altogether. Forget it, I'll find someone who cares about what works for the customer. read more

Metro Electric installed our generator and have performed the yearly maintenance. I love that they are always prompt, get the work done e efficiently, and then take the time to explain what was done. I've been very pleased with their service and will continue to recommend them. read more

Wow! From beginning to end, this was a wonderful experience! It is obvious that this company sets extremely high standards when it comes to service, pricing, and quality of work! So friendly and hard working! We were lucky to find metro electric! read more

Very professional and organized company. Great with follow up information too. I had a whole house generator installed and the entire team was great. Thanks Rick and everyone else who did the installation read more

Great experience from beginning to end. Professional, knowledgeable and all around great staff. We couldn't be more pleased with how smooth the installation went. Such a friendly group of people. Our generator has been put to the test twice in 2 weeks. Didn't miss a beat! read more

Alex, as usual, provided excellent and thorough annual maintenance services to our generator. Very Highly Recommend Alex & Metro Electric.

Alex was right on time solved the problem in a timely manner. All my future electrical business will be directed towards Metro Electric.

Very impressed with Metro Electric. The Technician arrived on time and was both very professional and knowledgeable as he walked me through all the steps required to install a generator. I was given a detailed summary, and really appreciated there was no high pressure to sign a contract that day. A company I would like to work with! read more

I had Metro Electric put power to an attached garage. I needed 220 outlets and some additional lights and 110 outlets. Electrician was very personable and helpful. He explained all the options we could use to add power to the garage. I would recommend Metro to anyone retrofitting or renovating their home. I would use them again if I needed any other electrical updates or service. Their call staff is also very friendly and provided me reminders of the service time both in an E-mail and over the phone. read more

Canceled the service call, but invited Metro to bid other work (about $12K worth - service guy was nice) ... still got charged a service fee! We just moved in and have signed $300K in upgrades - not one of the other companies charged us a service fee just to quote. Won't be signing up with Metro ... read more

Working with Metro Electric was a great experience. At every turn the level of professionalism was exceptional. We used past reviews to help us narrow down which company to work with and Metro did not disappoint. From Sales/Scheduling/Installation everyone was focused on putting the customer first (Us). We were blown away on the day of installation as the weather was snow/blizzard/wintery conditions and the team made it happen!! We couldn't believe it. There was a minor glitch with the transfer box for the stove and Metro was out to the house within 2 hours of our early morning phone call. We believe in GENERAC generators and are now prepared for any power loss- 24/7, 365! read more

Metro Electric installed our Generac Generator and we have had them back to service it a couple of times, this company is wonderful, very professional. I love that they send you a photo of who is coming out to do the service. They are always very helpful and polite from the office to the service people. We also had them do some other electrical work, we have a farm with challenging electrical systems, they did excellent work. I would absolutely recommend them for all of your electrical needs! read more

They show up. On the appointment day. . They did a good job solving the problem. . It took 45 minutes. And charged me 283$. On a short on one of my basement outlet. It was a 86$ call on the phone then hit me with 194$ . After the problem was solved. I would not call them again. read more

I found this provider through Home Advisor. I called to have a door bell issue addressed and they came the very next day. They sent preliminary information confirming my appointment. They arrived right on time! During the quick fix they also did a free voluntary survey throughout the house to make sure everything was functioning correctly. Durning the inspection it was found and suggested to replace a bathroom GFI electrical outlet. There was no sales pressure, but he offered it as a service they could do today. I took advantage of it. The repairman was extremely professional, friendly, kind, was cost conscious on my behalf, a great skilled trades, and made sure all my concerns were addressed. He also left me information for other services and products they offer if I would be interested in the future. I will definitely use Metro Electric out of Romeo MI again based on the great experience I had with them today. read more