If I could give a rating of a -5 I would! This is by far the worst experience I have ever taken with a bus service. Our church used this company to go to a Conference in North Carolina and the bus was musty and filthy when it arrived. The air conditioner was leaking, a tire had the be patched while we were in NC, an 8hr trip home turned into 11.5hrs because the patched tire started burning and fell apart. The driver dropped our party off at a truck stop in Georgia to change the damaged tire only to find out that the previous driver failed to give him the key to the spare lock, which he then had to go and buy a new tire, so we sat at the truck stop for an 1.5 maybe 3 hrs waiting for him to return. After we boarded the bus from the tire fiasco and were riding on the interstate headed home other drivers started flagging us down blowing their horns and pointing at the side of the bus to inform the driver that the luggage compartments were opening. We stopped an additional 3 times on the highway before the driver got off and stopped to buy some duck tape to tape them shut. After another 45 minutes of driving the compartment opened again, but we were only 3 mins from our destination, so he just rode with it open the rest of the way. Our Pastor called to speak to the Owner, which he became very combative and argumentative, which prompted me to write this review because this service was HORRIBLE. Although, the driver was very accommodating there was only so much that he could do. Thank God that he watched over us during this time because we definitely needed his traveling grace and mercy due to the fact that the air that was getting under the bus caused us to have a rough ride swaying all over the interstate. read more