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    Metro Cigars Brookfield

    5.0 (6 reviews)
    ModerateTobacco Shops
    Closed 9:00 am - 8:00 pm

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    1 year ago

    Fantastic humidor in Brookfield here and a great smoking room! They do pipe restorations and repair as well.

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    4 years ago

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    6 years ago

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    Tobacco Outlet and Liquor - Tobacco Outlet & Liquor

    Tobacco Outlet and Liquor

    (2 reviews)

    where is that super nice lady, dark hair and great smile? She isn't around when I've stopped In. we…read moreare missing her and great service.

    I had the strangest experience here! I was so taken aback by the owner's reaction to me just trying…read moreto be helpful! Well, here's what happened...I came in on 4/28, made my purchase using my credit card. What I have noticed and have been concerned about since going there, is the little gray, old looking credit card "device" they use, for payments. The next day I get notification from my bank that there is suspicious activity on the credit card. The amount totaled $115.98 divided by 3 establishments. Two being CHEGG *ORDER (???) The other was Barnes & Noble. A week later I came back in and I showed the wife my bank statement, showing the fraudulent activity, and tried to explain. (I personally wondered if it didn't have something to do with that old credit card payment device. Well, she barely speaks English, and all she did was point at the bank slip, saying "that is me." I could see where this was going so I said just trying to help, thank you very much, made my purchase (cash only!) and I left. The next time I came in was about two weeks later, The first thing I noticed was they had a new larger device, blue in color, that was hooked into the back of that little old gray one. The wife was there again and smiling I said something regarding the "mishap" - she smiled and pointed to this new machine and nodding her head yes. I was thinking great she understood after all! Then in a language I did not understand she calls for her husband. He came flying out from the back and immediately started yelling at me, demanding that I bring in the receipt. I said well I don't have a receipt but next time I come in I can show you the bank statement. And he just started screaming that he needed the receipt. I was shocked! I couldn't believe how he was behaving! Like a crazy person! Again I try to explain "I'm not trying to get any money back" I just wanted you to be aware. Well he would not stop yelling, meanwhile I'm handing his wife my $20 bill in hopes that she would ring me up so I can get out of there!! She seemed to not want to do that for fear of him and interrupting his tirade! She seemed to be afraid that if she didn't let him finish yelling at me, she would be next! Crazy people! The only good thing is that perhaps she understood more then I thought the first time, and I think they fixed the problem (?) and got a better more secure credit card payment device. Also, please excuse my lack of techno vocab, LOL

    Metro Cigars Brookfield - tobaccoshops - Updated May 2026

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