Disgusting service! Was at Sainsburys in West Green when an old man fell outside in the rain. We…read morehelped him up and Sainsburys brought out a wheelchair for him. He was very wet and said his taxi was 5 mins away. After 15 mins no taxi so we rang Metro who said they hadn't caught his name or address (no idea why didn't just send taxi anyway as the guy was clearly old!) So we booked for him and they said they'd be 15 mins. 20 mins later no taxi, rang again and they said driver was on another job (they knew he was old, had fallen over and was wet & cold so not sure why didnt prioritise? ).Finally after Sainsburys security rang them as well they turned up, an hour after should have been there! We got him into taxi and the driver basically asked us what he wants us to do with him, he's old doesn't want to take him. We explained we don't know him so can't go with him. He then just sped off in huff! We've told Sainsburys not to use Metro and advise that no one does! When we rang to complain to Metro the guy said he didn't understand and was confused (even though was the same guy we'd been talking to all night) and said let me put you through to someone and it just went through to answerphone! They will probably just delete the message. I hope the old guy got into his house OK but don't bet on it as the drivers attitude stank! AVOID

Used them twice this weekend after finding them on qype and i was thoroughly impressed. they were…read morepunctual, friendly and a very fair price. will definatly use them all the time now!

friendly reliable service, picked us up at the time requested both going out and coming home. Would…read morebe more than happy to use RH10 Cars for all my future journey's.

Punctual, Reliable, and fairly priced! +++++read more

A good reliable taxi firm. Make sure you ask for a price first thoughread more

These guys try their best to provide a car when you need it and with wheelchair access too. Best to…read moreprebook as they can get booked up a day or two in advance

Following an accident and becoming a wheelchair user I needed to use a wheelchair accessible…read moretaxi. Martin and Micky were great and went the extra mile to get me out and about. Very simple access to rear loading vehicle! I felt safe and secure every trip. I am now able to walk and drive again, but will continue to use m&m for my husband and his electric mobility scooter,which will fit into their cabs. Thank you Martin and Micky.. Brenda

We were given two numbers to ring by our friends down in this area, 01293 430430 for Carline and…read more01293 820820 for DSM Horley. We rang Carline wanting a taxi to go to the airport, they were very offhand and brusque on the telephone and made it quite clear that they weren't really interested. Rang DSM Horley and received very good service. So next time we come down and leave our car at our friends' house then book a taxi to the airport, we'll be ringing DSM Horley first, not Carline!

First class service and reasonable prices - about half the cost of Checker Cabs at Gatwickread more

Where to start. Brilliant from start to finish. Our family used Airport Cars 5 times in the past…read moremonth. Drivers on time, corteous, friendly. Prompt texting re drivers arrival. Great office back up. Our routes were Heathrow to London hotel, london hotel to Heathrow, London hotel to Gatwick, Stansted airport (late arrival by 2 hours in the middle of the night and driver still waiting) to Ashford area in Kent, Kent to Heathrow. Would definitely recommend and for sure we would use again. We felt the fares were very reasonable for great reliable service. Made the holiday connecting in many different directions so easy. Gold star service. Thank you very much Airport Cars.

Great service. Knowledgeable driver. Easy website. Would have liked to have gotten a text…read moreconfirming my booking at least 12-24 hours prior tho. Would still recommend

They were so nice on the phone really helped me out…read more A lovely driver picked us up and was very cheap. I would recommend

From the owner: We only use cars that are designed for your comfort. Always clean with smartly dressed drivers…read moreproviding an image you will want to be seen with.

Very good service. Price was good and drivers were friendly. Car was clean and overall I was very…read morepleased with the service!

I was extremely disappointed with the service from Western Cars. I booked and paid for my taxi days…read morein advance, yet it arrived 40 minutes late. What frustrated me most was the repeated dishonesty. At the agreed pickup time, I called to check everything was on track and was told the driver was "three minutes away." Ten minutes later, I called again and was told he was "five minutes away." After another ten minutes, the driver finally admitted he was actually travelling from Shoreham to pick me up in Brighton and was still at least 15 minutes away. I then contacted the office, who said they would speak to the driver and call me back. They never did. To make matters worse, once I was finally picked up, the driver sped dangerously along country roads, turning an already stressful experience into an unsettling one. I would not recommend Western Cars and will certainly not be using them again.

Outstanding service, very friendly driver and arrived early Will definitely be using again, cheaper…read morethan my local ones to the airport.

From the owner: Book your stress-free airport transfer today We know that…read moreflying can be pretty stressful sometimes, and getting to the airport on time is often a big worry. To help make sure your journey goes smoothly our drivers are well-equipped, professional, and experienced in getting you to the airport and back. Your holiday starts the moment you step out your front door. There’s no worry about flight times changing, train timetables, or having to lug your bags on public transport – we take care of the whole journey for you.