The drivers keep £1 of change on every journey and don't appreciate being challanged when you relise you have been overcharged. The drivers are erratic and unsafe, breaking speed limits and not stopping at junctions. They are rude and I'm not convinced the drivers even know the highway code. I wont be using them again if I can help it. I complained to their office but was told they can't do anything unless I know their driver number. Watch out as they don't keep records of who drops where and when. This is a genuine post from a paying customer. They are direspectful to paying female passengers and threaten to drop you off in the middle of no where on country roads because you;ve asked them to drive a bit more slowly and safely. I was thrown in the cab when the driver refused to stop at a junction, thank goodness I had my seat belt on, otherwise I would have hit the left window across the cab, the driver didn't appreciate that I pointed out that was in fact a junction at that time. He was a terrible driver and agressive towards me as a female and in a large black 7 seater box van type vehicle. WATCH OUT FOR THAT ONE - STAY AWAY FROM METRO CARS IF YOU ARE FEMALE AND TRAVELLING ON YOUR OWN. They need to get their service up to standard, customers safety is not their priority, suggest to book an Alpha car or any other Crawley taxi company. read more