Love this place! They are always so kind and explain the issues--rather than assuming I wouldn't…read moreunderstand because my wife and I are women! Thank you, Eli, for your help today!

we bought 2 batteries for diesel truck and they sold us 2 different batterie. Anyone knows that…read moreyou need to have matching batterie.

My iPhone was destroyed in an accident on Friday evening. This T-Mobile store- and particularly…read moreCody C.- made the experience of replacing it the next day as painless as possible. Within 20 minutes of walking in the store, I had my new phone and had it set up, including downloading all of my apps and data from my destroyed phone's iCloud backup. Like so many people, both my personal and professional life is dependent on communication and data through my phone. It is never pleasant having to replace a phone that has been destroyed. But these folks were professional, knowledgeable, polite and efficient, taking a lot of the sting out of my situation.

Could they possibly be more criminal?? I signed up for internet service last week. As part of the…read morepromotion, they offer a 15 day free trial, obstensibly so I could try their service and decide if I liked it. I don't even have service connected and they sent me a bill, no 15 day trial and they backdated my bill to 10 days before I even contacted them!! PIRATES!!!!!

Jeremy was fantastic! At the last minute, I needed a few documents to be notarized and witnessed…read moreby 2 people. Having no past experience, I made an assumption that the notary's office supplied the witnesses. So Indiana law says no to that. In a panic, I called my sister-in-law who lives in Pendleton for help. She rounded up a few neighbors, thank heavens, but I had to travel from Indy to Pendleton to meet them. Started googling notary offices, and saw "mobile notaries". Wasn't aware this service even existed. Called and left him a vm, to which he replied in 5 minutes. Jeremy met us in Pendleton, and the documents were notarized in minutes! His price was extremely reasonable. I try to support veteran owned businesses as much as possible, and was happy to support Jeremy in his business.

Arrived on time. Repaired faulty installation by another company. Reasonable price. Very…read moreknowledgeable and not afraid to work. Honest

My experience with this business was great! Everything went smoothly! I lost a ring while being…read moreoutside in the snow and me not being a very patient person, needed to find someone who could come out and find it for me asap. Mr. Jeff Cross worked with my schedule and even came out during the snowy conditions. He explained his plans on how he would handle it and he got straight into it. He found it in just under an hour. Communication was top tier, the cost wasn't much considering he was an hour away, and he was quick! Everything said, I'm very appreciative of Mr. Jeff Cross. (in the picture i'm showing the ring he found and my backyard where it was found. you can tell in the snow he created a grid to not miss any section.)

I was very disappointed with the Muncie office/technicians/service. When I placed the order the man…read moreon the phone was nice. I explained to him what had happened (small flood) and he was able to get me in within 2 days. He explained the process and found a good price for me. 2 technicians arrived for 3 rooms and 1 hall. One technician complained that his back hurt the whole time they were here (he had living room and dining room) and I aided the other technician with the den while also trying to keep my ill mother in her room for the time. 2 days after the cleaning a very foul swampy smell began coming from the carpet. I was able to locate it was coming from under furniture that had not been moved since the room flooded. It was explained to me that the technicians would move all furniture but apparently the only furniture that was moved was what I moved while the technicians were here. I was ok with the technician telling me he would clean a large area rug instead of removing it. What I originally thought was wet, was in fact dirty streaks. I contacted the office, this time speaking with a lady and asked if she would like to see pictures of all the places they had not cleaned. She was very rude and told me to just spray the carpet with Lysol. She begrudgingly agreed to send another team over to do only the spots that they had missed but insisted it could not be for over a week. The odor kept getting worse and I ended up renting a Rug Doctor. I should have done this in the first place and saved myself a lot of hassles and gotten the job done right the first time. I won't be calling them again. Very disappointed.

Five Stars because this CARPET CLEANER rocks! From my first phone call, a local female AT THE…read moreMUNCIE OFFICE answered the phone and SHE WAS NICE & offered me their best deals, which were inexpensive! It's a huge national company with incredible equipment built right in the trucks with LONG HOSES! And yet they operate like HOMETOWN PEOPLE! I needed five rooms cleaned & cleaned well! Everything they promised was done very professionally! It's very hot water and extraction at the same time! It deep cleans with steam & detergent. Then they added a scent that I chose as a deodorizer! About $95 for the whole house! I'm not sure if they would be this good & inexpensive in the big city where I live--but in Muncie, I promise you they were WONDERFUL for me!

Dduuuuddeeee seriously this place is so legit. I mean EVERYTIME I come in here they are so nice,…read morehelpful, patient...well they just called me about a package that I messed up and they are fixing it. Bro I'm a ride or die FEDEX for real. I love this place real talk.

I've been to print shops all around town and FedEx/Kinkos has been the best by far. Josh and Tony…read morego above and beyond when I come in, even if it's for a small print job. There's one guy, I won't mention his name, but he's on my no-no list. EVERY time he waits on me my print jobs get screwed up so...I always wait till Josh or Tony can help. Go there the next time you need printing done and tell them Kelley sent you!

Shoe selection is decent but needs to address customer service with their staff. Never once did we…read morereceive any help while shopping. After finding what we wanted we went to the checkout to have the employee stand with her back to us for more than 4 minutes. We were right behind her and she could see our reflection in the glass. When another customer walked up she instantly turned and greeted them continuing to ignore us. She finally acknowledged us after helping the other customer and informed us we were supposed to have had someone on the floor get the other shoe for us and we would now have to wait for them to do that. She promptly went right back to ignoring us. Thankfully another employee heard this interaction and went for the other shoe and ended up checking us out because the girl working the counter was still standing with her back to us.

Another great experience at this location! I decided to come back today and it was the same…read moregentleman that was working during my previous visit. He was yet again very efficient and helpful, will definitely continue buying shoes from this department.