I've gone here due to the other store being rude but apparently here no one understands I appreciate the work and time but every time I do a port out they always mess up the account number or PIN number even though we write it down or repeat the info and what's crazy is there is no rush on the process just plain.... Never mind just try go out the city for metro besides them forcing you to buy cases and chargers if you say no they won't sell u a phone at all here is just mess up after mess up read more