Russell's True Value hardware store is the kind of place one can hardly find anymore, a true…read morehometown, well equipped, well staffed, friendly hardware store. The employees go out of their way to help, and they do it with a smile. I've come in several times over the last couple months and every time I find what I need, there is always someone available if I need it, and the prices are reasonable. This particular store also has home decorating and appliance items as well as all kinds of tools, hardware, home repair and maintenance items, i'll kinds of special tools and equipment you can rent, yard and garden supplies. Yes, you can find all these at Home Depot, but coming here is almost like going to a friend's house. As long as Russell's is here I'll always check here first before heading anywhere else.

A few days of rain can turn a deathly barren yard into a darn jungle in Texas…read more Just knowing the tigers were lurking in my dad's wild yard was driving me crazy, and I could hear the grass and weeds encroaching their way up to the doors and windows of the house! I reserved a lawn mower by placing a call to True Value and had no problems with the process. Andy was helpful and answered the few questions I had. Friendly, helpful people is the norm from the moment I walked into True Value. A four hour rental for the mower was around $35.00, return rinsed off, and with a tank of gas. My dad is retired and has the ability to spend time doing fun things, not yard work. If you're needing to rent equipment, do it here. Friendly from the start, and worth it if you're needing something to get a job done.

Do not have wood cut here. I ordered 4 cuts. 2 of the same each. I got a different size on every…read morepiece of wood

I was looking at lawn equipment to purchase and did find what I was looking for without any…read moreproblems. I'm usually a shopper that goes in with my mind made up to what I want and don't want to haggle with people. However, the whole time I was looking at and comparing equipment the one HD employee that was hanging out in the same aisle I was in did not even acknowledge me. He hung out in the area without even asking if I was looking for anything in particular, so not sure what his purpose is at HD. I had no problems finding what I wanted along with a few extra tools and the only employee that I encountered that actually had customer service skills was the young lady at the registers to assist people locating goods or checking out. *If you appreciate minimal customer service skills and just an acknowledgement of your presence there are other options in Del Rio, not many but they do exist.

Great little hardware store. A real throw back its walking back into time. They have what you need…read morein a pinch and years of knowledge. They really go the extra mile in trying to help you out with whatever it might be. Thanks, Bennie N

Terrible Terrible / this location is selling white wood 2x4x12 and 2x6x12 for $3.50 more each than…read moreMG that's across the street ... I asked why and was told the person who does our pricing said it's supply and demand .... I am a contractor and work all over the great State of Texas and this is not supply and demand / this is the purest form of Price gouging during a pandemic / I suggest everyone steer clear unless you like to waste money

There is an employee i forgot his name but if you visit this location you will probably meet him…read more And you'll know who I'm talking about. The only reason i choose this business is because of his customer service. It is high quality customer service. And I'm very happy that he takes his job serious and cares about the customer. Him working there gives them an edge in the market.