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    Metro by T-Mobile

    1.0 (1 review)
    Closed 10:00 am - 6:00 pm

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    2 years ago

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    Verizon Authorized Retailer, TCC

    Verizon Authorized Retailer, TCC

    (14 reviews)

    $$$$

    My daughter and I walked into this huge store on a Saturday afternoon with one customer inside and…read moreone employee that was helping him. The employee, Nate, announced he would be with us shortly. No worries. We take a seat and wait it out. Within several minutes it was pretty clear that the customer was there for something Nate could not assist him with due to Apple restrictions. Nate then said to the guy that basically they are done, there is nothing he could do and he needed to move on to us waiting folks.The guy was not happy about that but left. Once we sat down with Nate, he said he had been trying to help the guy for the past hour but there was nothing he could do and he wouldn't leave. Poor Nate! I'm glad we were able to save him. Anyway, we had questions about hot spots, and he really helped explain them well to us. They didn't have any in stock but offered to order one for us. Asked him about non Verizon services which he also was able to provide information on. We left empty handed but much more wise thanks to his knowledge and kindness. If I need in person help with my Verizon account, I know I'll be able to come here and receive great customer support.

    I am a month out from my visit to this Verizon store. The guy that waited on me was Caleb. He was…read morevery knowledgeable and friendly, but his patience was what I really appreciated. I'm older and all these electronics are beyond me. Caleb answered all my questions and sold me a phone(should mention I didn't go in for a new phone) and I felt good when I left. Thanks Caleb and Verizon.

    Metro by T-Mobile - mobilephones - Updated May 2026

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