This store is filled with employees that really don't care about working. Every question you ask is a bother, misinformation is given at every turn and the store manager acts as though she's mayor of Seattle, news flash, you manage a cell phone store. The other employees will laugh and offer no assistance once it's obvious of the SM has turned her attitude volume to max. I just spoke with Corp office, a gentleman named Mike, who has escalated this to the appropriate team and I've been assured that I'll be contacted by an executive with 72 hours. The SM even called the owner and he called me liar and of course would not give me his name or card. I look forward to Corporates involvement and the ensuing resolution. And keep in mind, I've had 3 lines since 2015 with nothing but the best from MetroPCS read more