I'll start with the roaches, multiple small roaches on windows outside and killed one next to my chair in ER waiting room. That was the least of issues but I sure didn't sit my purse on the floor. So, my husband (copd, degeneration in spine&disc disease, 52 yr) had massive pain in right shoulder blade that started going down to the elbow and numbing fingers for a couple months ( had a CT scan a week ago) woke up on Monday and couldn't lift his head off his chest without extreme pain worse than before and in neck. Rested to see if it would get any better but on Tuesday at 5:00 pm decided to go to the hospital because he can't keep missing work and walking around looking at the ground 24/7. We are in our 50s and have raised 6 kids so you can imagine we have been to an ER a few times in our lives so far. This was by far the worst experience ever. 1. We were in there 12 hours. 2. Seemed every single person was getting called back for blood work before an X-ray or anything else, then a young nurse was going around the waiting room taking taking everyone's blood a 2nd and 3 rd time even though according to staff that the long wait was because labs was way backed up, well duh. 3. My husband didn't need any blood work done, I told the triage nurse this because he gets his blood work taken monthly at his lung doctor but they did anyway 3 times, that I'm sure we will be billed for. 4. I continually watched people get up and ask for discharge papers after sitting 9-10 hours and knew as much as they did when they walked in, one woman in particular sticks out in my mind because she came in with chest pain and no one acted like it was serious, she sat for 9 hours and only had blood work taken twice, I will definitely NOT recommend anyone with chest pain to go to this Hosp. 5. I understand there's a shortage on healthcare workers, but a better system would be greatly appreciated by all who have to go to the ER. Personally, if I have sat in the waiting room for 10 hours, you take my blood in the waiting room, don't put me in a room in the back just to be told what's wrong, just bring my palates and tell me. The room in the back was just another 2 hours of waiting. I feel like we should get a discount not just for the 12 hours that we will be outrageously charged but also for the nurse who punctured the vein in my husbands bad/hurt arm that will also now be hurting more for about a week on top of the pain he went in for. We have always been fortunate enough to have/pay for health insurance through our employment however in the last 10-12 years we pay outrageous premiums and have policies that pay next to nothing and I do think we all deserve better treatment. read more