I had such a great experience with Taylor doing my daughter's hair! She got highlights and it…read moreturned out absolutely beautiful. You can tell Taylor really takes pride in her work--everything was done with care and attention to detail. She was also so kind and pleasant the entire time, which made the whole experience feel comfortable and easy. I really appreciated how she worked with us on pricing too--that meant a lot. Overall, I have nothing but positive things to say. If you're looking for someone who does amazing work and treats you with kindness, I definitely recommend Taylor!

Never got a call back to book an appointment. I wanted to…read moreget my daughter's hair cut for her first day of school and they never called me back.

I recently had my haircut by Kaitlyn at this salon and I am very happy with the results. Full…read moredisclosure: Kaitlyn is a friend, but I would choose her to be my hairstylist even if I didn't know her personally. She has been my sister's hairstylist for some years and I have been admiring her work, so when I moved back to the Gilroy area I knew exactly who I wanted to cut my hair. I told Kaitlyn that I wanted the new style of bob that Karlie Kloss has been sporting. My hair was pretty long but I was ready to chop it off. Kaitlyn did a great job of tailoring the style to my hair type and face shape. I also appreciate that I got to take part in the hair cutting process, because she asked if I was happy with the cut as she completed it. I've been to other stylists that cut my hair, blew it out, and then asked if I like it, and at that point I was hesitant to say something because they had already styled it. My new haircut looks great and is low maintenance, which is exactly what I wanted. I wish that I cut it short years ago. I'm still getting compliments on it at the office and it's been two weeks since I got it cut.

Saw Isabell and she cut the prettiest layers into my hair. She was super nice and friendly. Would…read morehighly recommend seeing her and she styled my hair so pretty too. Amazing!!! Also all the ladies in there were super nice! Great place overall!

I've had my hair done twice by Anna. Once colored and another balayage. Each time she listened…read moreclosely and the results were exactly what I asked for. After different experiences at other salons, I was really happy with the results. The hair cut was clean and well done also. I'm still very pleased with how the results are lasting and growing out!

When one of the salon owners claims that she is a perfectionist and has the audacity to charge…read more$1750 for a hair extensions installation but was lazy and mediocre with her work. Never got the advertised include haircut and was not given new hair wefts that would match my natural hair texture/density. Showed the damage to multiple salons and all agreed this was bad work. Plot twist: I had the hair wefts removed and another salon confirmed the hair was not priced as high as claimed when checking the hair brand site. Detailed inspections of each piece indicate it's possible that these were just scraps of hair that they had leftover versus buying me brand new packs as advertised. Hindsight is 20/20; always ask your stylist more questions when something feels off, your stylist should be willing to explain all the ins and outs in detail before you commit to something like this. I should've never proceeded when the red flags started showing up and it's never a good sign if the stylist says "I like to do whatever's easiest and less work for me." Yes, I think everyone can see that now based on these photos. Thankful for my credit card company reviewing all the evidence I provided to get my refund.

Nora, you are Amazing!! Trish thank you for making me feel…read morebeautiful. My first time at Pure Lavender. I went in for a massage and walked out with a haircut too. The atmosphere was calming and welcoming. Thank you, for a wonderful experience.

Called in for an impromptu head spa day and they were able to get us in immediately…read more Had the Scalp Treatment with Tricia and it was wonderful! The space is tastefully done and everyone was extremely friendly and welcoming. The treatment was relaxing and my scalp felt invigorated. I'll definitely be back. Thank you for the free gift, Tricia!

Hao is very gentle, quick and professional. Definitely coming back with my daughter!read more

Went in yesterday for a change in color , she did a great job! I'm very pleased with the results. I…read morewill definitely be back !

Found this salon and rave reviews about Christina off Yelp so decided to make an appointment a week…read moreago for Valentine's Day, for a trim, because it's been a year since my last haircut. It rained hard today before my appointment and I came in anyway because I'd already made the appointment. Christina is such a sweetheart. I told her I was going to Starbucks afterwards to get work done out of the rain and she refused to accept tip and said to use it for coffee. She pointed out my previous stylist had cut my hair unevenly, with the right side of my hair slightly longer than my left. She knows her stuff. Just texted Jimmy to let him know how great she is. Looks like Christina just got a new loyal customer.

I'm not sure what happened this time around, but during my second visit the salon was extremely…read morebusy. The phone kept ringing, and staff were constantly stepping away, which made the environment feel very hectic, especially surprising for a Tuesday, not even a weekend. Christina and I had a slight misunderstanding about what I wanted, but the main issue was how rushed my haircut felt. The cut is uneven throughout, and one side was left noticeably longer than the other. I'm extremely disappointed with the result. I understand the importance of running a busy business, but quality and consistency are just as important in earning and keeping returning customers. Sadly I won't be coming back.

I've been going for years now. Great service and quality products. Super friendly and skilled.read more

Yesterday was my first experience here at Shag Salon. I wanted a color in my hair for the new year…read more(purple or pink) I came across Mel's Instagram account and loved her work so I came to see her. I was skeptical on trying a new salon because I had only put Paul Mitchell and redken products in my hair but I'm soooo happy I tried this place out!! I love aveeda! Mel sat me down and explained everything she would be doing on my hair. She then would explain the products she was using and telling me exactly what was going on! After getting the color put on, I sat down to get rinsed.. usually that's my least favorite part because it hurts my back and neck but the rinse chairs they have are so comfortable! I've never felt so comfortable getting rinsed out. She did a great job & I'm definitely going back to her. Highly recommended. Attached are pictures of the end result! Thanks Mel! My hair now feels soooo soft and healthy. I've gotten so many compliments from the time I left the salon!

This place is amazing!! I highly recommend Tony, he truly goes above and beyond for his clients…read more He's very knowledgeable and actually cares about the integrity of your hair. I've received multiple services from him and I always leave the salon feeling like a million bucks. 10/10

I took my mother here twice and she loved it. She is always listened to and respected. It is a very…read morerelaxing atmosphere and the stylists are very friendly and knowledgeable. I will definitely be back.

Polie is amazing! I came in for a haircut and showed her a photo of a hairstyle that I wanted. I…read morementioned to Polie that I wanted a low maintenance hairstyle so she modified the hairstyle accordingly to meet my needs. Polie took time and great care with my haircut. She was very friendly and professional. I highly recommend Polie.

Poli is amazing, and this review is long overdue! I have been going to Poli at least a year now for…read morebalayage and keratin complex blonde treatments. She really takes pride in her work, and is a total perfectionist which I love because I am so picky about my hair. I have recommended her to others, and my whole family goes to her now! I have never been so happy with my hair. She has helped me find the best low maintenance solutions so I actually need to get my hair done less, which is important for me since I have actually been driving all the way from San Francisco for my appointments! She really wants you to be happy with your hair and will go the extra mile for you to be.

Book that hair appointment!! I found Bianca on social media after seeing her post about giving back…read moreto the community by offering affordable haircuts, so I booked with her and I'm so glad I did! I got long layers, face framing, a wash, dry, and style all for only $50!! I love, love, LOVE my hair. Bianca is so sweet, the salon is beautiful, and the whole vibe is warm and welcoming. Definitely recommend her and I'll absolutely be back!

I had been going to Erica before April, so this was not someone I had just randomly gone to once. I…read moretrusted her as my stylist, which is exactly why this entire experience has been so disappointing. In April, while sitting in Erica's chair and discussing getting a new set of extensions, I ordered the hair myself based on her recommendation. She recommended that particular brand, but she did not do a color match before I ordered it, and the color ended up being off. The hair was installed in May, and I continued to trust that she knew what she was doing because she was the professional. I saw her again in August, and after that appointment, I started realizing that my hair no longer looked remotely acceptable when I tried to style it myself. I ended up getting a second professional opinion, and that's when I learned how much had actually been done to the extensions. I was told that more than half of the extensions had been heavily chopped and thinned out in an attempt to blend them. I'm not talking about simply losing length the extensions had been cut and thinned so much that the hair was significantly compromised and had lost a lot of its fullness. This explained why I was having such a difficult time styling and blending my hair. What is especially frustrating is that I had trusted Erica to handle my hair as a professional. I am not a hairstylist. I shouldn't have been expected to sit in the chair and monitor every cut and question how much hair she was removing in order to know that something was wrong. I trusted her expertise and assumed she was doing what was appropriate for my extensions. I messaged Erica on August 17 about the situation. And this is where things became even more frustrating. She offered to replace the hair herself. I didn't demand it. I didn't have to beg her. She offered and told me she was happy to replace it. Naturally, I trusted her word and expected her to follow through. Instead, I was given the runaround for four weeks. Now it's September 10, and after an entire month of waiting and communicating about this, Erica has suddenly changed her position and is claiming that she has a two-week policy and therefore won't be helping me. She's also saying that my hair looked good when I left and that I should have said something at the time. That is extremely frustrating to hear. Again, I am not a hairstylist. I trusted the person I was paying to be the professional. If I had known exactly what was happening to my extensions while I was sitting in the chair, obviously I would have addressed it. But I didn't know I was supposed to sit there and nitpick her work as she was doing it. And if this two-week policy was going to be the reason she refused to help, why wasn't that the response when I contacted her on August 17? Instead, she offered to replace the hair and said she was happy to do it, then proceeded to give me the runaround for four weeks before suddenly bringing up a policy and backing away from what she had offered. The issue isn't simply that I'm unhappy with my hair. It's the lack of accountability and the way this entire situation was handled. I trusted Erica with my hair, trusted her recommendation when purchasing the extensions, trusted her to properly color-match and blend them, and then trusted her again when she offered to replace them. I gave her plenty of opportunity to make this right. Instead, after four weeks of waiting, I'm being told that her policy means she won't help me after all. A professional's word should mean something. If you offer to make an issue right, you shouldn't be able to string a client along for a month and then suddenly change your position. Unfortunately, after this experience, I would not recommend Erica. The extensions, the lack of a proper color match, the excessive thinning and chopping, and especially the way my concerns were handled afterward have left me extremely disappointed. I expected professionalism and accountability. Instead, I got a month of excuses and a completely different answer than the one I was originally given.