We are totally satisfied with every aspect of our experience with N. E. Sheet Metal. We did some…read moreonline research for our project, thoroughly read thru their web page, then decided to fill out the contact form to get an estimate. Within an hour or so Dan (the owner) called us and arranged an appointment for later that afternoon. Dan and Ken arrived on time. Together we discussed and analyzed the project, they took measurements, made a materials list and, because it was late Friday afternoon, Dan said he would contact me with a proposal on Tuesday the following week. He did so, we agreed, and they started work on Wednesday. Everything went flawlessly, the workmanship superb, they left everything clean and then returned the next day to finish one more duct run. I can say truthfully this was one of the best business transactions I have ever had. I recommend them very highly.

Very unprofessional and rude. Whenever we left a message for him it would take a couple weeks…read morebefore getting a call back. This happened a few times until we finally made an appointment. This guy never said where he was working from when we called them and when he called us back unless we asked. We had an appointment with him today to come give us a quote on some venting work and he did not show up. When we called a half hour later there was a weird message and then he called us back from a different number and just said who's this. I explained we had an appointment today and he said he was home with the kids and couldn't leave. So I said that he could have called to let us know since my husband got out of work a bit earlier to make sure he got home on time and he said "No he didn't." What is up with that unprofessionalism? It also seems to us like it's just one person who works for this company. (He basically called me a liar)

Amazing service! They saved my beloved car. Frame rails rusted and now restored. Not to mention the…read morepersonalized, friendly interactions with everyone on the team. Highly recommend.

Excellent company to purchase from. Items shipped well packed, correctly and quickly.read more

Paul did an amazing job fabricating our railings. He listened to what we wanted and the design is…read morespectacular.

$2600.00 for new railings with epoxy paint installed in August 2021…read more Railings were rusting two weeks later. Mr Pelletier did return my call and promised to come by and perform needed rust removal and repainting. Three weeks later he was a no show. Called, emailed and texted inquiring when the situation would rectified. Mr Pelletier again promised to be at my house the following week of 18 October. You guessed it. NO SHOW AGAIN! But he's making up for it now by not returning calls, emails and text messages. Use this guy if you want, but be prepared for lousy customer service. Absolutely not recommend. Click on the photos to see full size.