Dr. Byrd treated me and my husband for over 20 years and he was always very thoughtful in his…read morediagnoses and also saw to it that referrals were to the best available in the area. He was very kind, thoughtful, considerate, and always sensitive to my needs at the time. We considered him a blessing to us.

This doctor's office staff is the rudest and most unprofessional I have ever encountered. They…read moremisrepresent themselves by telling you you're seeing a doctor then schedule you with a nurse practitioner. I told the rude, nasty person at the desk no and she told me to go to another doctor. I asked her to have the doctor call me and he never did. No patient in their right mind should go to this doctor or his office. It's awful!!

Great medical care! They are respectful of your time and listen. Relaxing office. Flexible…read moreappointment options and Fast reply time!

I am so grateful I have discovered Lamond Family Medicine! They've taken great care of my husband…read moreand I for over a year now and are always available with informative answers! For example, earlier this week I went in for my regularly scheduled annual exam and Dr. Hansel noticed too much wax in my right ear. He spent careful and attentive time removing the debris, had me come back in a few days later and my husband tells me I am hearing better as a result. ;-) I find the office and staff to be quite pleasant and I encourage Hendersonville residents to head on in to Lamond Family Medicine!

Missed diagnosis at My Care Now, poison ivy, but next day found out it was strep…read more It happens. Good thing he did not return to school. He was given antibiotics next day at Rainbow Pediatrics.

This is probably the best urgent care I've ever been to. Since moving here 3 years ago, I've had to…read morevisit this place about 3 times in the last year. The check-in person has always been cordial, the wait times have been swift & the care has felt personal. All of these things are typically hard to come by at urgent cares. Each time I've genuinely felt like the nurses & providers have cared to help out. I've left each time feeling better than when I arrived.

Received a letter in the mail with ZERO explanation why practice "fired" me. Sad part is, I truly…read moreloved my doctor so them stating "I was unhappy with my care" was a lie. I had never complained, been rude, I always paid bill before seen, so ZERO reason for this treatment. What a huge disappointment.

I went there as a new patient. When I arrived for my appointment I informed them I had a slight…read morefever. Was told to wait outside in the cold rain until they could decide what they were going to do. 15 minutes later, the receptionist slides open a window and asks if I've heard from the RN yet. If I had, why would I be standing in the cold rain? When I asked what was going on, was told it was the policy of the practice to not see sick people. So a primary care doctor wants me to go to ER instead? Never in my life have I been treated with such disregard. To tell someone, who you know is under the weather, to go wait outside......just wow

Dr Keppler and Paula Hunter are excellent! I highly recommend them both for your yearly exam and…read morefemale issues. They are attentive, caring and eager to find a solution. The office is beautiful and Zen like. It has a real spa feel to make it less stressful for your visit. Office staff is also kind and offer up smiles which is rare in many medical offices.

Dr. Andrew Runkle has been my Primary Care Dr. for 15 years now. He is a very concerned and caring…read moreDr. I'm so thankful to have him. He listens to every detail when talking to him, he researches difficult problems, trying to find better ways to treat any condition. He's always glad to see his patients, and is interested in what their personal life is like. He remembers everything he's told. I am grateful for the excellent care I've received under his care, and recommend him to everyone. His Nurse, Helga, is a wonderful, caring person, right along with Dr. Runkle.

Dr Stephanie GIllis is attentive and thorough. She is engaging and a delight to have as a Dr. Her…read morenurse assistant was a delight with smiles and personality. A welcome experience to others Dr.'s offices. The front desk could offer greetings to the patients as they enter, this would be refreshing.

Very rarely do you find a doctor who seems to truly care about their patients the way that Dr…read more Buzzanell does. He takes a personal interest in every one, and is one of the most compassionate doctors I've ever met. He does everything in his power to help his patients, and I feel blessed to have found him. The office is gorgeous, clean, and welcoming, and the staff is always smiling and go out of their way to help you. If I could give more than 5 stars, I would.

I called this office 4 times after my first visit, bacause I had no relief from my pain. I never…read morereceived a return phone calls in regards to my problem in almost a week. The third time I called I got Chris on the phone who told me they had a note to call me back. I told her about my problem and she said she would discuss it with the doctor and he would give me a call. That was on Friday. Today at 1:30 I called them again! Because I had still have not received a return phone call from their office after 4 phone calls to their office. They took no responsibility for their lack of concern and action and where horrible on the phone to me. I wouldn't send my worst enemy to these people. Very uncaring, unapologetic and not willing to take any responsibility for their lack of action.

Nothing like being billed for a 40 minute office visit when in fact it was a 10 minute phone call…read more Refuses to respond to messages and then has the billing department call you to discuss medical issues. Very unprofessional

Dr. Balta is amazing! I have seen countless specialists over the years to no avail, but Dr. Balta…read morewas determined to help me. I feel great - better than I have in 20 years! She is compassionate and seems to prefer holistic measures over prescribing drugs for everything. Her nurses and office staff are also exceptional. I have never received better care than I do from Dr. Balta and her staff.