I've been going to milestone for over 30 years. Always respectful and efficient. Dr Leland is…read morefantastic! I have several chronic conditions and he has always been able to help even if he has to send me to another doctor for treatment. He knows my husband and children on sight. Once I had a ruptured disc and in extreme pain. He sent me straight to have a MRI. Then straight to see a surgeon (there's usually a long time period to receive an appointment).He (his nurse sandra who has become a true friend usually calls) always calls to follow up on my progress. After my heart attack they called the same day I came home. I never notified them. I honestly believe that Milestone is the best in the Upstate. You won't be disappointed.A++++++++++ Tammy D

Office manager and staff have not one shred of empathy for people who have been through losses…read more They are condescending, and have refused me healthcare multiple times today, and are beyond unprofessional when it comes to medical notes. They didn't explain to me at all why my request was continuously denied, these are women btw, you would think they would have a bit more of an understanding when it comes to pregnancy losses, and pregnant women with autoimmune diseases. Anyways, they lost three patients today. This is honestly the very first issue I have had over here so it's really disappointing. I have no issues with the doctors I have seen, ( Dr Pollard and Dr Jones-Moon, who actually did tell me two different things in the situation) but their female nurses and office manager both have awful bedside manner considering their professions. I and my mother spoke to these women today, and they are super caddy and unprofessional. All I needed today was reassurance and an explanation, and for some reason these two things are not within their capabilities as healthcare professionals.

Brio is always a wonderful experience because not only is my doctor wonderful but the nurses and…read morethe front desk staff are as well . I'm always treated with respect and listened to. I walk knowing that I have quality care.

Cannot recommend this practice. Claudia Johnson (provider)…read moreseemed knowledgeable for the most part, when i went for a simple annual wellness check, but referred me for further tests, which proved both unnecessary and expensive. I am a healthy male by objective standards. Blood pressure and weight in the healthy range. On NO heart, weight or blood pressure medications. My real issue was being required to provide all my insurance information in advance before the appointment... sending digital images of my cards, and then receiving a $1,273 out of pocket charge bill, including more than $500 for an initial office visit charge. A ~ $75 X-ray charge seemed reasonable though for a toe that I had stubbed and seemed to be slow and healing. I declined the referral for physical therapy on the toe. SMH. I called the office to discuss the exorbitant bill. And explained that I thought medicare would cover almost everything in it. They acted like they didn't know.I said I would be following up with medicare myself and expected they would be doing the same. Called back a month later and found out they'd dropped the ball again.And nothing had been done to confirm the amounts that medicare allowed. They acted like they didn't know I had insurance, and Medicare coverage. Of course.I got the run around saying it was the claims department fault, not billing department's fault. I reminded "Casey" that this reflects negatively on the doctor. I asked who should be held accountable, and she didn't like the question or the way she was being talked to so she hung up on me.

Had some work done... Botox, filler, chin help, and hormone pallets…read more Not only did they scam me with the pricing but I became very ill from the pellets. They were not properly inserted so I now have dents and scars on my rear end. The filler left me so bruised ans swollen. The Botox lasted a couple of weeks and was gone. When I reached out to come back in for the Botox, they wanted me to pay again. They even took pictures and saw that they didn't work. They advertise low prices but now I know why. The injections were prefilled and you don't see the viles. Very, very sketchy. I didn't do my due diligence in looking up allure. When I did after I had the issues, I realized the doctor was sued for fraud during the pandemic. Bingo!

Like everyone said they upsale you constantly. They blonde injector was very rude. My priorvisit…read more i relieved botox to correct a marionette line on one side of my face. Not only did it make it worse now I have 2 lines instead of 1 on the one side. Then if that wasn't bad enough the injector proceeded to make comments about my 4 year marriage . I didn't ask for her advice or comments. I love my husband and he is a great man just because he is from another country doesn't make him bad. I stopped her and said I don't want nothing Im leaving and I won't be back.

Had ultrasound recently. Kesley was my Tech. She was informative friendly and professional. She…read morealso tried to make me as comfortable as possible. Everyone from the front reception to registration and testing were wonderful. I wish other places would implement there first class people skills.

I have used several services of PMC. I have found each of them excellent. Today in particular I…read moreinteracted with the MRI staff. They were very kind, very thorough, timely and professional. I would use them again and I highly recommend them when needed. Desary, Beth and Alicia were great today and I want to recognize them.

If you can go anywhere but here for a mammogram I would recommend it. As the girls that work there…read moreare too lazy to do their job at calling your insurance company to see if a 3D image would be covered. Now I have been billed for this under diagnostic charge since I had to go back to have a 3D image done at later date. It would have been covered on the first initial visit.

My daughter and I had a great experience here. The staff is friendly and very accommodating from…read morethe receptionist, the admissions all the way to the actual x-ray. I like that they have different sections for different procedures. Our wait was a little longer due to a paperwork issue, but they offered my daughter a snack and beverage. I was very surprised.

In my 28 years of life, this was hands down the most thorough, compassionate, and genuinely caring…read moreappointment I have ever had with any medical professional. Vida Gynecology has truly been a Godsend and such an incredible blessing. No matter what you're going through, they truly care, they truly listen, and they genuinely want to help. I cannot put into words how refreshing and emotional it was to finally feel heard after so many years of medical appointments where I was overlooked. For the first time in my life, I left a doctor's appointment feeling understood, supported, and hopeful. That level of care is rare, and it made such a huge impact on me. I cannot recommend Vida Gynecology enough. If you're looking for a place where you will be treated with kindness, compassion, and real concern for your well-being, this is it.

Dr. Haswell discharged me from her care because I challenged her about taking a medication that…read morewould put my mental health at risk. She said I was inappropriate because I told her my mental health should be taken as seriously as any other condition. Patients should not have to fear challenging their doctors and advocating for themselves. When I tried to further discuss my medical care with her via email she never replied and just dropped me as her patient. I have had to file a formal complaint with the state medical board. Do yourself a favor and go to any other doctor!

ER was swamped twice, understandable. But even during the slow times, the head nurse behind the…read moredesk didn't look into any testing of my wife, which resulted in the physician needing almost three hours to test and diagnose. After we waited ten hours... The nurse who was primary for actually interacting with patients, was very positive and active, and instrumental in caring for patients stressed and in need of a good bedside manner. The supervising nurse behind the desk was clearly grumpy. And bring your own warm clothes or blankets.

My wife was in the ICU for several days before she passed away…read more The nurses, doctors and staff were wonderful. The were caring, pleasant, kind and very professional. Thank you all for making a very difficult time bearable. Kelly N Harris for the family of Frances Harris who passed on July 5, 2026.

Doctor was very nice but didnt address what I wanted because she wanted to address what she thought…read moreshould be addressed..... What really turned me off of this office was the automated phone system. Its AI and EXTREMELY annoying. i dont want to talk to a computer, want to talk to a person so when you finally bypass all that garbage and get an actual front desk person, they act so unhappy to have had to answer the phone and that they have to talk to someone. Then there is the incessant text messages about rescheduling your appointment because there is an opening. I just decided if they have to have an automated system like this and cant give personal service to patients, forget it. I decided not to go back and to find a new office.

Very thorough visit with Kendell Syms. She was very kind and explained everything clearly and…read moreanswered all my questions with confidence. I felt safe and respected.