They do a great job. I take my Porsche 911 there and feel comfortable leaving it with them.read more

Overall, I would say the service met 80% of my expectations…read more I went with the $45 Luxury Wash (totaling $53 after adding an $8 tip). The best part was that they fully removed the bird droppings from the car's surface and made the tires look fresh and new again. The dust on the front dashboard was mostly cleaned, though a bit was still visible. The two front center storage compartments--the space right under the cup holders--weren't cleaned well. I wasn't sure if they were missed simply because they're not in a very noticeable spot. 總體而言，服務水準八成滿意。 我選擇45美金（含八塊小費總計53美金）的豪華清洗套餐。 鈑金表面大量鳥糞污漬全清除，以及輪胎塵土髒污清除後煥然一新，是最值得肯定的加分項。 前座儀表板灰塵皆清除，但仍有微量灰塵肉眼可見。 兩個前座中央置物處，就是前方中央放兩杯飲料下方空間，沒清乾淨，不知是否因不起眼角落被忽視的緣故。

Stopped in with my son to get his car washed after a vacation. Mike and Anthony were fantastic…read more They walked us through the membership program and even helped with some items needed while we fine tuned the interior and exterior details. You guys went above and beyond. His car looks great. Thanks again- we'll be back!

This is the worst Fast5Xpress location that I've been to…read more The layout/location of this place is terrible and it's hard to access from the opposite side of the street. What's even worse is that once you're done with your car wash, it's impossible to circle back around to get a round 2 wash if you need another one because you're literally forced to exit onto the main road, which won't let you back into the entry driveway. The entrance is also super short. Good luck not getting blocked by cars when there's congestion... leaving you to fight opposite traffic to get in. They also don't seem to care at all who has a membership and who doesn't. The non-member line seems to allow more people through quickly than the membership line. What's the whole point of a membership? Service is extremely inconsistent. I've had some attendants spray with pre wash before, but some who haven't. I've had some tape down my rear wiper; some haven't. I'm just glad that my wiper hasn't been ripped off yet.

These guys do a great job. It's not the cheapest in town, but, they do a quality job on the washes…read more Also, if you check their website they have early bird specials 8am - 10am on the weekdays and if you ask them for the 14.99 Platinum price, that's available too. You'll also get a free medium coffee or soft drink with your car wash, since it's attached to the Chevron store. All in all, great experience.

I used to love this spot. It was the only place I felt like was a good price and decent wash but, I…read morejust went recently and for a $45 'hand wash' -- I expected a little more than what I got :/ There's still so much dust on the dash. I can see where they went in and wiped down certain things in the interior but, it was done fast and sloppy. More importantly, I have a 4 year old who constantly kicks the back of my seat and I at least expected them to wipe down the back of my seat but it still looks the same. Lastly, a total mishap but they almost gave my car away to someone else!! Lol. Luckily the guy caught on and realized it wasn't his car and didn't drive off but, what's the point of having tickets when they don't even check if you have the correct number?? Still tipped $10. I was surprised they didn't even offer a free car wash for the mistake. I'm just super disappointed and unfortunately, I don't think I'll go back (especially this not being the first time in recent months of these same issues).

Under new ownership and you can tell. Andrew was awesome. You can tell they care unlike old owners…read more Amazing service. Definitely will be going back

Awful. 50.00 bucks of nonsense. Never again. Used to be…read moregreat. The streaks on my windows when she n hits them are awful. Dash corners are awful. Just don't go. They are friendly and kind however don't give two sh1ts about your car.

There are tons of options in the OC to get your car washed. But I find it hard to find trustworthy…read morepeople to hand my keys over with full trust knowing I'll get my truck back without any issues, even better than expected. Premier 7 is THE place. It's worth every penny you spend. Not only do they do a thorough job inside and out, the service is top tier. When you pull in, you're most likely going to be greeted by Angel. Hard to miss that smile! There are so many options and packages to choose from, Angel makes sure I choose the right one each time. Never pressures me to spend more than I need to. Top notch. The waiting area has A/C and plenty of seating for everyone waiting (it's a pretty busy place, for good reason!). Also some tables outside with umbrellas. Lots of drinks and snacks to tempt you as well while you wait. Overall, this is the place to get your car taken care of. Easy access right off PCH, great customer service, and your car will always come out looking brand new. Highly recommend!

Tried this place because my NB car wash joint closed their doors recently for business…read more I was in the waiting area after I dropped off my car for no more than 15 minutes total and lo and behold my car was ready to go. The quick service was great but the quality of the wash was subpar. Many places on the car still had the spots and bug guts that I wanted cleaned. The price was not reflective of the quality of the service. I was expecting too notch service and was very disappointed. They tried to sell me a monthly subscription and I am so glad I didn't get it. I don't recommend getting a basic car wash here. To be fair, I have only been here once and haven't tried their other services.

Jonathon is an exceptional customer service oriented employee. He is always delightful. He greets…read moreme everytime, asks me how I am, even opens the doors and goes above and beyond to hit every corner of the car when he's drying the vehicle. I've asked the owner several times to incorporate a system or option to electronically tip these guys who bust their a** for us and still am waiting on that implementation. Bring cash in the meantime and you'll be pleased with the service and job. It's not a professional detail but for $7-$12 you can't complain. It's the best I've had for that price and the car doesn't get scratched like most other drive thru washes. David - get these guys the option to tip electronically. Sincerely, Your customer for several years

Awesome staff. Very approachable with such a warm inviting greeting as you walk in and a great…read moreselection of snacks.

Took his time great quality of a Cleaning amazing service worked with me on times completely…read moremobile and convenient during my work schedule I haven't had my car cleaned in five years and it looked brand new. I also had an issue with rodents and he was able to clean and disinfect the entire car and wipe the outside and it looked fresh!! I had stains all over the seats and they were completely gone, and I couldn't imagine my car looking brand new again. Thank you!!

Mark is the man to do your details. I've had him work on my car a couple times now and every time…read morethe car is like new again. My car was already ceramic coated previously, but I'll definitely have Mark do any other coating jobs needed. He takes great care and doesn't rush jobs to ensure things are done right, and his pricing is extremely competitive. Needless to say, he's my go to guy for any detailing work. Highly recommend.

I brought my Tesla to Unique Hand Wash & Auto Detailing for a clay bar treatment, and I'm so happy…read morewith the results! I had neglected my car for a while, and it had acid rain spots and tree sap--all gone after the service! The red paint looks beautifully shiny again, and the interior looks fresh and clean. The price was just right--a great value for the quality of service! A special thank-you to Vic, who assisted me and made sure my car was well taken care of that day. I really appreciated his attentiveness. He also mentioned that the shine should last for months. Thank you, Vic and the team, for making my car look this good! I'll definitely be coming back! Five stars and highly recommended!

Great job, highly recommend . ... Thank you for the…read morewonderful job! Easy to work with, and they did a great job very thorough. I'll be back.

I always love car wash drive-thru's cuz i just hate washing the car myself. So this is so…read moreconvenient and always so affordable. However I do remember when it used to be only $5 back in the day so when i went here I was shocked since I haven't been to one of these places in a long time. But I still think it's worth the convenience and the fact that it's so fast. I don't have time or energy to wash my car by hand, hahaa.

I'm canceling my membership because of how this situation was handled…read more I've been a Fast5 Xpress Car Wash member for almost 10 years. After a decade of paying for this service, I expected that when a legitimate concern came up, it would at least be handled professionally and followed through to a conclusion. Unfortunately, that was not my experience at the Costa Mesa location. I went through this car wash, and the following day I noticed a crack in the upper portion of my windshield. I contacted the location and spoke with the manager, Cynthia. She asked me to bring the vehicle in so the damage could be documented. I did exactly that. The vehicle was inspected and an official incident report was completed that specifically lists the incident as "Cracked windshield." I was then told that I would receive a phone call regarding the matter. That call never came. After waiting approximately a week, I contacted the location myself. Rather than receiving an update, I was told I needed to bring the vehicle back again. This was confusing considering I had already made a trip specifically to show them the damage, had an incident report completed, and had been told someone would contact me. Unfortunately, shortly afterward my vehicle experienced an unrelated transmission failure and was undrivable for approximately a month while I waited for the necessary repairs. Once the vehicle was operational again, I returned to the car wash as requested. Cynthia was not there, so I spoke with another employee. Once again, I was told that I would receive a phone call. Once again, nobody called. This is now the second time after a month. At this point, my frustration is less about whether Fast5 ultimately accepts or denies responsibility and more about the complete lack of follow-through. If the company believes it isn't responsible, then tell me that. If the incident requires investigation, then investigate it and communicate the result. What isn't acceptable is asking a customer to make multiple trips, documenting the damage on an incident report, repeatedly promising a follow-up, and then simply not responding at all. The photos attached to this review document the windshield damage from multiple angles, including close-ups from inside and outside the vehicle. I've also included photos from the car wash itself and the incident report completed by the location documenting the cracked windshield. I normally used the Fullerton location, where I originally signed up, and I remained a customer for roughly 10 years. That's what makes this especially disappointing. Fast5 isn't losing a decade-long customer simply because there was a dispute over a windshield. They're losing a decade-long customer because when something went wrong, nobody could be bothered to give that customer an answer. After approximately 10 years of membership, I'm canceling. And based on my experience, if you notice damage after using this location, take pictures immediately, document everything, keep copies of the paperwork, and don't assume that filing an incident report means someone will actually follow up with you.

Decent car wash for the price. Usually get deluxe. Dislike that my tires don't actually get clean…read more Enjoy the unlimited vacuum and air hose. Can be packed sometimes. Miss some spots sometimes but it's automatic so my expectations aren't high. Wish the wax was more even and it dried the car better.

This place used to sell car wash coupon books for a little discount since prepaying, but not…read moreanymore. No advantage to giving them all your money up front. Also today their air blowers barely worked. It would not reach the back of my car without stopping. Both sides. No air! No cinks in either of the curly hoses. Do I have to do the front of my car, then reverse by car into the parking spot to air dry the back of my car? Been going here for a few years, but it's been awhile since I have been and the quality has really deteriorated yet the car wash price went higher?