Called requesting an RV part when I got there they had nothing. Just tell me you dont have a part…read morebut really bad service to say yes then have nothing. They could FIT me in, in two weeks!!! WTF?

These assholes are probably the biggest scammers in the Western USA. Don't trust them, do not let…read morethem work on anything, don't give them your hard earned money. Almost all of their positive reviews are posted by friends or employees.

If a 10-star review was an option, I'd give it. Thanks to John and Kevin for making my Granny…read moreGlampin' dream come true. It took a little back and forth because of a few snags but they worked their magic, and I brought it home today. I highly recommend Humphrey RV in Montrose and encourage you to go give it a shot, even if your situation is "complicated" like mine was. Thanks again, John, Kevin, and all the crew. Cheryl J.

Service desk guy was not friendly at all. Don't show up early or he'll give you crap. Something not…read moreworking related to the work they did? "We didn't touch it". Won't be goin back.

Charged for work not performed !!don't take your business here.!!!!!!asked for $ return on services…read morepaid to them that actually was never performed. Didn't get all money returned...even after proof of services & repairs performed in another RV Professional service dept. Untrustworthy and if safety is an issue..the safety check does not happen.. competitor had to replace CO2 sensors and fire alarms that were not in working order....how do you miss those in a safety check?

I put my 5th wheel on consignment with Jims Outback RV. When I went to pick up my check months…read morelater the owner informed me that I had unhooked my unit incorrectly even though their worker is the one that unhooked it. Months later after the unit was sold the owner of Jims Outback gave the new owner of the RV my personal phone number. The new owner called me and wanted to know if it was ok if he could call if he had any future problems. It is never acceptable for a business to give a clients phone number out. It's no different than having a used car sold off of a lot. Any good business would not give out the previous owners phone number. I would never recommend this company to anyone for any reason.

So when the toilet broke in our motor home while up in the San Juan mountains I called Centennial…read moreRV and talked with Brandon in the Parts department. He jumped on my problem and got the necessary unique parts delivered to me in a hurry. Two days from call to parts in hand ! Considering my distant location and current COVID 19 delivery issues this is outstanding customer support ! Now we don't have to waddle out to the campground restroom in the middle of the night anymore. Thanks to the team at Centennial RV and Brandon in particular. Phil Smith

Really bad customer service at this place. My wife and I went in there ready to buy and we put…read moredown an offer. We were told they had to contact the seller with our offer and would let us know when they received an answer. After three days and no news, we reached out. They said they weren't going to contact the seller unless we put money down. The salesman never said this was a requirement when we were there, he just gave us the option and simply said that not doing so would just keep it on the market for the other potential buyers in the meantime. So, we were waiting on a call that was promised that they had no intention of making. It was just a massive waste of time. This would have been our 4th RV purchase, all from different places...this was the worst experience we have had with service at a dealership. If you're buying your first RV, you can do much better.

As I have come to find out, buyer beware when buying a used Motorhome. Thank God I went through a…read morereputable dealer who stands behind the products they sell. As a business owner, I understand issues happen. What is important to me is how a business addresses those issues. They had gone through and checked the unit completely. When we got it home we noticed a couple of minor things and those were fixed right away. When we got ready to leave on our trip, we had one of those moments where you literally think you are going to puke. We went to flip a mattress and the board was warped. No big deal I thought. I'll just flip it over. Except for it turns out there was water under it and the bed supports had failed. Our trip was planned. I made a minor adjustment to the bed and gave them a call. My salesman called me while I was driving and told me to bring the unit in when we got back. We picked the unit up today, all the damage had been repaired, all leaks were sealed and spots that were not leaking were sealed again. Bottom line is the paperwork said used and as is but they had said if there was an issue they would take care of it and they sure as heck did. No questions asked

Great dealership. We purchased a used Class C motor home, and everyone, from our salesman, Tank to…read morethe rv tech, Adam who gave us a bumper to bumper orientation was A+! They went above and beyond to make us comfortable with our purchase. We highly recommend them!!

Excellent customer service! One morning I couldn't get my topper closed, so I ran over to Rocky…read moreToppers shortly after they opened that morning. After explaining what was going on, the supervisor and another young gentleman took a quick look, and informed me my topper had slid forward. They graciously helped me get my topper aligned back to the bed (I'm a tiny woman and don't have the strength to move the topper myself), and I was good to go! Even though this was probably a very minor issue for them, I really appreciated their help. Otherwise, I probably would've struggled for a few hours to try and get this fixed on my own.

From the owner: Rocky Toppers and Campers Provides Cargo & Bed Storage, Custom Truck Accessories, Truck Campers,…read moreTonneau Covers, Commercial Toppers, Diamondback Covers, Toppers, Truck Accessories, Trailer Accessories to the Grand Junction, CO Area.

The sales experience was fine, although my salesman quit right after our deal was done. I purchased…read morea used Gateway Heartland to have somewhere to live. Doing the walk around and inspection before I took it off the lot, was not hooked up to electricity or sewer. We ran all the water and couldn't test anything else. I told the gentleman it was a lot of trust to take it off the lot, not knowing if everything worked and he said they could be trusted because they wouldn't still be in business if they sold things that didn't work. What a joke. I moved in and the refrigerator and TV breaker won't work so I have to run extension cords to run either. The shower leaks and filled my under storage with water. My washer leaks and my toilet leaked. The worst part is that the seal on my slide out leaked and filled my bed with water during the first rain storm after I got it home. I did not call to complain, they called me and asked me if I was satisfied, and I told them everything that was wrong with this trailer. The salesman said they would do everything they could to help me and would have their service manager call. She called and said they would do nothing for me. I didn't purchase a warranty because I assumed everything would be working at least when I pulled it off the lot. They wouldn't run diagnostics for me even at a discount. They want my money to fix it, but they do not stand by their product. They said that this unit passed inspection and asked me if I wanted to schedule service. If their service department passed this trailer through inspection, I don't want them anywhere near this trailer again. They cannot be trusted!

Jerry from Rimrock called me this afternoon yelling curse words at me. After giving them two…read moremonths of consignment time to sell my travel trailer - during which they never ever took the time to list the trailer ON THEIR OWN WEBSITE- they got upset when I pulled the trailer and sold it myself. Can't really recommend any deal with a consignment dealer that is 'professional' enough to call their clients dropping f-bomb's. There are lots of choices to buy and sell an RV. I'd look elsewhere.

These guys were the only RV outfit in town with the right sizeRV to pull behind our Jeep. No…read morenegotiations with Rimrock regarding price- Rimrock manager has a "take it or leave it attitude". There were a few things wrong with our brand new 2017 travel trailer under warrant, we had to tow it down and one item was not repaired. Now we have an electrical problem. I called about it and Jesse said to double check it - and my husband is an electrical engineer! Rimrock needs to replace the plug. Rimrock is saying we should haul it down to the yard because they only have one person that can service it - bad service! I called today, left a message with a sales guy; Jesse did not return my call. Day # 2 I would say bad service Look around Grand Junction

Great product, very happy with our camper. Such a perfect fit for my wife and I, no regrets! If…read moreyou want the best/top of the line, but simple, you've just found your next big purchase!

Kevin & Pete seemed great so I took my vintage teardrop to them to rehang the cabinets and update…read morethe water tank. What I got: cabinet doors that fell off within weeks, removal (and no replacement) of the water tank, and a missing pin so the door wouldn't stay closed. They threw away the water tank so I couldn't get a fiberglass tank as we had no mold. Most frustrating to me was the lack of apology. If I threw away something my customer needed, I would apologize. It takes five seconds and shows regret. Instead, I encountered a deal-with-it attitude. I think they just wanted me to buy a new trailer rather than repair my vintage, so they did the minimum. When I do buy a new trailer, it will not be from Timberleaf. They promised me everything I wanted to hear then left me with a trailer that was less usable than when I took it in. After I got my teardrop home, the second place I called made me a new metal water tank for $40--Timberline quoted me somewhere in the vicinity of $800. All the repairs I've done since have gone far better than the repairs done by Timberleaf. Nice guys though.