My ex husband and I had an appointmet this morning in Everett. Mert got us there on time, and even offered to drive us to a fast food place after as our appointment was a longer one. Mert was very courteous and professional. We will use Mert's services should the need arise again. Thank you so much! read more

Taxi driver was prompt,very polite, and he was a good driver. His cab was clean and quite comfortable...can't ask for more. I would highly recommend this taxi service. Susan read more

These guys are GREAT! On time, friendly, accommodating. It's not the first time I've used them and it won't be the last. Cars are clean, drivers are nice and communication is terrific. read more

Excellent. Polite, accurate with time estimates, clean vehicle, fair price. Much less costly than Uber in my situation.

Local business that gets customer service and running a business successfully. They might be the only game in town but that doesn't stop them from setting up efficient pick up schedules and routines and all at a flat rate price. So there uber, lyft and the big cab companies! Picked us up at our RV park and delivered us to the ferry quickly. read more

They're terrific! Contact them with the required lead time for pick ups, and they'll be there exactly as requested. Good folks :)

This small company is big on service. Always on time, reliable, and the drivers are so kind!

Worst customer service I have ever witnessed. In my life. Immediately hostile tone. Hung up in 17 seconds. Was left in a situation stuck, disabled, and stranded. read more

Mert's Taxi - Proof of call length - Taxis Near Me

I had to order a taxi from Safeway to my home the other day and Mert'z taxi gave me a ride. I am almost blind, so can't see well, and wasn't even fully into the van yet and the driver took off going through an intersection with the side door wide open, my seatbelt off and me hanging on for my life. It was like a scene from a Mel Brooks movie. Before I lost most of my sight I know Mert'z taxi well from the Anacortes Ferry Docks where I was working, but please please please train your drivers to be aware and safe. Had I fallen out of the van then this would be a different review read more

What a great service. Mert is amazing. Each of the drivers is awesome!! Our boat went a ground. We have been on Anacortes for 2 weeks with at least another 7-10 days!! No car. Mert or his drivers are always available and in a timely manner. Made our trip tolerable. They are the absolute best!! read more

Mert's Taxi has been taking care of our locals for years! Bringing them to doctors appointment, hair appointment, store, church and even picking up at the ferry! Also staying up late to drive us around after cocktails! I am grateful to have Mert's commitment to getting us to where we need to go! read more

Been using Mert to get to and from the grocery store for over a year now and they've never done us wrong. The drivers are polite and kind. I'm seeing negative reviews here because of factors they have no control over. They often drive people to the casino just out side of town and that's about 20 minutes total. So keep in mind it might be a while, but they also have gone out of their way to get people to ferries on time and the like as well. read more

thank you ken for helping me get to the station on time!! i couldn't get an uber in the area so i called a taxi and whaddya know...

Driver said he would pick us up in 20 min. We called after 25 to see where he was, and he told us he was 20+ minutes away. Dont use them unless you want to be 30+ minutes late. read more

Tried to make a reservation days ahead and told call back when I was on the ferry. Just called and told I should have made a reservation and I was given bad info. No kidding...! I so want to support local business but not when they are unreliable. read more

The driver picked me up at Fidalgo Bay Resort and took me to a grocery store he recommended the store and the ride was great. I would recommend this Taxi service to anyone who needs a ride in the Anacortes area. read more

Rude customer service. I'm from out of town staying on Guemes Island, and I called to inquire about whether the taxis would be able to take the ferry here at all since it was pouring rain. I was met with a very disgruntled, "we don't go there" and was hung up on. I understand that this is an offhand situation, but this could have been communicated more pleasantly. read more

Used Mert's Taxi to get a ride up the hill to the airport - was easy to schedule and the driver was friendly and helpful. Took away one star because the vehicle smelled of cigarettes. read more

When our boat broke down and we were towed to Cap Marine in Anacortes, we had fantastic service from Mert and his employee Cat. They not only took us from the boat service business to town, but they both gave us fantastic restaurant recommendations, which was super helpful being from Seattle. Thanks, Mert! read more

I am very impressed with not only the professional service but the kindness of the driver. My friend and I were stranded and called this number for a ride and they got to us very quickly, they were extremely professional, and we had a great conversation throughout the ride! I highly recommend Mert's Taxi and will definitely use them again when up in Anacortes. read more

We don't use taxis very often, and we've been burned by cabs promising to pick us up and then be no shows, ugh! The few times we've needed a cab while cruising the San Juans we've called Merts while in Anacortes. They have always been on time, they are very friendly and are very reasonable. If while in Anacortes you need a ride, Merts won't let you down. read more

So thanks a ton, Mert! NOT! Our friends live in Anacortes but were leaving on a trip so couldn't take us from the ferry on Anacortes to Bellingham. We called and set up days earlier to have Mert taxi pick us up at the ferry and take us. He told me to text him on his own line when we were leaving Friday harbor so they could tell when we would arrive. Two text messages and two phone calls. No answer. Called the main number, no answer. There was another man who was also waiting for them who needed to get to the hospital for an appt and had trouble walking. He was there waiting as well. We should have taken him with us when we finally called Lyft for a ride. Should have done that in the first place. It's not true that those services aren't available over there like we were told. Use them instead if you want reliability instead of Mert Taxi. Save yourself frustration! We will be back in town but will never contact them again and I'm sure our friends in Anacortes will spread info on their terrible service as well. You reap what you sow! read more

I would give Mert's Taxi 10 Stars if I could! Back in February, during all the Blizzards this year, I found myself stranded in Anacortes Washington with a freshly Broken Leg, no one to help me, and no way of getting to Bellingham Airport so that I could pray a flight would get out and me home to my mom and a hospital - That is until Mert! Mert was willing to meet me on very short notice when my friend that I was visiting - the trip where I had just broken my leg, decided last minute they were unwilling to drive me to the airport in the snow. I called around desperate but no one else was willing to drive me either. I called my mom in tears unsure of what to do. She got online and found Mert's Taxi. Mert's taxi is not some corporate entity that has no heart to care about your circumstances. It's a local guy and his brother that not only cared about what I was going through, but also knew the area well and were totally comfortable driving in the snowy weather. It wasn't ideal conditions, but he assured us he could get me there safe. And he did! He knew where I was going to be and knew an easy meeting place. He helped me with my things and into the vehicle. He even ran into the airport and got me a wheelchair when we arrived. If it wasn't for Mert's I feel like I never would have gotten home! He was a Life Saver! I recommend Mert's Taxi to Everyone!!! read more

I love Mert's Taxi. The drivers are local guys and pretty much know everything about the area. Like most businesses today, they are short of drivers so some times you just need to be patient about pick up times, as they are doing the best they can. I've lived here in Anacortes for 15 years and use them often for rides. So, I am speaking from long time experience not a one weekend off. read more

If I could put a half a star I would! Anytime my friends and I have needed a cab this company never is able to do it! We've called several times and it don't matter what day or time we call it's always a reason that they can't do it! It is ridiculous!!! read more

Mert's promotes itself as offering long-distance rides with flat rates but their fares seem inconsistent. We called for a quote to a suburb north of Seattle, but when we later called back to actually book the ride, they quoted us nearly twice as much. When we pressed them about why the new quote was so much higher, they said the first quote was actually to a ferry to that town, so we rearranged plans to take the ferry and save around $60. But it turns out they were talking about a different ferry that doesn't even go to that town. When pressed again, they said the person who originally offered the quote must not have known the town where we were going. Shouldn't the person who's giving quotes look at a map if they aren't sure where someone is going rather than guessing? Also, since some fares run north of $100, you'd think they'd accept credit cards. Nope. Cash only but they will drive you to an ATM. read more

They we The worst customer service I have ever had terrible The Owner hung up on me on the phone I suggest you find somebody else to use

Mert's is awesome. We booked a 5:30am ride to the ferry from downtown Anacortes and were picked up right on time. The driver was his twin brother and he was very friendly. Our friends used them a few times as well. They have flat rates and minivans with plenty of luggage space. They have very few drivers though, so wait time is a bit during rush hour. read more

Mert gave me a ride from Island Hospital today 5/16. He was great! Friendly, customer service focused. Truly a consummate professional. and great flat rate to boot! Thanks Mert. By the way anybody that criticizes you because you are stuck in traffic is NUTS. read more

Last minute request was honored without question. Showed up in less than 5 minutes. Fast and friendly. We made it to the terminal with plenty of time to spare. He even gave us a quick tour of the town. If you need a ride do no hesitate. read more

Mert's Taxi is the ONLY taxi service I'll call while I'm in Anacortes, WA. Mert personally drove my friend Bob and I to the SWINOMISH Casino from a motel in downtown Anacortes, and we had a great time discussing many topics. And I LOVE his very clear, and fair flat-rates to the many destinations he goes to. I look forward to his taxi service in the near future !!!! read more

Mert's Taxi - Taxis Near Me

Horrible customer service skills. Apparently our taxi came and went without us noticing and I called the office to inquire I was told "the ride is gone, you're on your own." then hung up on. read more

All I have to say is flat rates to and from destinations. With this in mind please tip your driver for their time. I say this because a flat rate does not account for actual time only distance. If it takes an hour or twenty minutes you are charged the same. Most cab companies charge for waiting in traffic. Merts does not. They are at cheaper than uber! read more

I am a resident of Anacortes. I personally observed a Mert's driver using his cell phone, in hand, while driving his taxi. I was alongside the car and driver, and asked him to stop using his phone while driving, as it is unsafe, and against the law. He stated that he had a "permit" to use his phone while driving, as he was "deaf". !!! He also became very angry, and unprofessional. Please beware of this dangerous driver, and his willingness to put you, and others at risk. I did contact the Anacortes police. They also contacted Mert's. They indicated there was no such permit. They suggested I give this internet review. Good luck, be careful. read more

Always cheerful and accommodating service. Reasonable rates save me a long uphill walk from ferry to airport shuttle.

We used Mert's Taxi several times this summer, transporting our teenagers from the islands to school events in Anacortes. Mert's was ALWAYS on time, never missed an appointment, and easy to schedule over the phone. This was especially important since I was coordinating rides for my children and depended on them! Thanks Mert's Taxi for jobs well done, and we'll definitely call you whenever we need a ride! read more

Mert is awesome. He took us on a tour through Anacortes, telling us all kinds of tales about the people who live here. Super cool.

Mert is great! On time, friendly, reasonably priced. Second time with Mert's and both times an excellent service.

Safe, reliable, courtesy, friendly. If you are a single female traveling alone Call Mert's Taxi. I felt very comfortable and new I would not be left out in the cold or rain. This is a true family affair and I loved it. Everyone I drove with was extremely friendly. I really think it is important to know who you can trust especially today. Thanks to Mert, his brother and sister-in-law love you all and once again thank you very much. Charlene read more

Mert ROCKS! My nephew was driving down from Bellingham to ride with us on the ferry to Sidney and the ferry lot was full. I arranged for a taxi ride from a lot by Cap Sante Marina to the ferry. Mert couldn't have been kinder as I updated him on my nephew's progress. He ended up waiting about 15 minutes and had to break the sound barrier to get him to the ferry terminal on time, but he did it. Highly recommend, really appreciate his can-do attitude and patience. read more