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    Merrill Lynch

    2.0 (2 reviews)

    Services - Merrill Lynch

    Investment management

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    Edward Jones - Financial Advisor: Eric Higgins

    Edward Jones - Financial Advisor: Eric Higgins

    (3 reviews)

    I didn't choose to invest with Edward Jones. It was chosen for me as a company retirement plan. I…read morehave experience with several other investment companies. 1) Eric didn't follow my directions as to how I wanted my money invested and when I planned to retire. 2) Edward Jones charges fees for things that at other investment management companies are free. 3) Account management, things that are extremely simple and done online in less than a minute at other companies, are an arduous process at Edward Jones. Case in point, changing your beneficiaries. 4) My Edward Jones account seriously underperformed relative to my other accounts (see #1). Specifically, the performance between January of 2016 into the fall of 2017 was so poor (in my estimation), and the response to my complaint about it was so conceited, and so dismissive that that was when I choose to end my relationship with Edward Jones. 5) Directing my account myself, putting my money in something with returns that matched my expectations was expensive (see #2) 6) It cost me about 3% of my account value to roll over my account to another investment company. UPDATE: I got what I thought was a final statement. It turns out Edward Jones didn't rollover the total amount in the account. They shorted it about $51. I still have a login at EJ, but that account is not connected to my login account anymore - just an old one that was terminated about 5 years ago.

    Eric has done a great job for my family. He is responsive, professional, and effective.read more

    Merrill Lynch - investing - Updated May 2026

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