I was shopping for home and auto insurance. I called and got an appointment for the next day…read more Within 30 minutes I had new insurance coverage and saved a significant amount of money. The friendliness and professionalism of the agent was appreciated. I highly recommend. Thank you.

The best team when it comes to insurance. Best customer service, extremely thorough, and not one…read moreother company can match Laura and her team. Been with her for years now and I don't see myself changing anytime soon.

The Chicago title Everett team is top notch. Our realtor worked closely with them to make our…read morepurchase go as smoothly as possible. There was even an instance where they needed to literally go the extra mile to help us close on our home. We were in our home in a timely manner due to their help in a weird situation we were put in by the health district. Great team here in Everett area. Sincerely Don and Jen

There is no question that this team is energetic but their communication skills and especially…read moretheir math skills are below what is needed for seamless transactions. We were the sellers in this transaction and we had to babysit every number, the numbers on the closing documents were corrected by my team no less than 7 times some of them didn't get changed after our comments the first time and several took three times. Finally there was a hold back fund as part of this deal and it was paid one month after the closing. I have yet to receiving any accounting of the funds spent from that hold back trust account (3 months later) and I have requested it multiple times. Very poor. If you have a choice don't use this office.

Mercy was an amazing Customer Service Representative. She was thorough, helpful and knowledgeable…read more She made sure to check out my credentials without being too invasive. She was friendly but also professional. My visit was well worth it and I would recommend 5 stars for this location. Thank you Nercy for making my experience so special..

Christian helped me download my bank statement because I had to download online for the latest. My…read morename wasn't on the top. I brought my checkbook and my last bank statement. Money tree is more strict now. I've come here for years because the people are so kind and patient.

I went into Navy Fed needing to know my options for car loans, including information about a CD…read moreloan. At another branch I had been unable to find the help that I needed but when I came her, I was greeted by Julissa and she was wonderful to work with. She was patient, empathetic and took the time necessary to make sure that I knew all of my options. She went above and beyond to find out when I could expect answers to any questions. She made me confident in my choice of Navy Fed for my banking. I appreciate her time and attention and recommend this branch and her for anyone needing help.

Called for a quote. Sean answered the phone stating he couldn't help because it was 5 minutes to…read more5pm and he'd call in the morning. Front desk or assistant called the next morning and played 20 questions. I finally asked why do you need all this info for just a simple quote?! She said do you don't have to bring it in later. Brianna called back with a quote. I returned her call to get someone else. Come to find out they also did a credit check WITHOUT CONSENT! Guy tried to explain it's only a soft pull. It won't affect your score. That's beside the point. Your front desk didn't say you were pulling my credit! And how'd you even do that without my SSN? Name and DOB. Beware of this shady place. And you can't ever talk to the same person twice. Not to mention their quote was double what I found with another company for better coverage. Run far away!

I had some one break my window in my truck last night, I called the Broadway office to ask if I was…read morecovered for that she is not allowed to answer any questions concerning my policy, then what good are they and what am I paying for every month, been with them since 09 and just found out they are a worthless insurance company can't even answer simple questions about my own policy. I been paying for nothing all this time. Makes no sense whatsoever. A loser company I will switch to anyone I can get a hold of. ASAP. Stress of broken window and no help from American insure all ripoffs

I am assigned to Nabiha who is a delight to work with. However an unusual circumstance arised and…read moreshe had asked for some assistance from a colleague of hers, Nabiha also had a new associate training with her, the associate she requested help from was condescending and confrontational. She argued with Nabiha with me sitting there. I mentioned to Nabiha that her colleague was rude she really couldn't say much. I had a call into the office manager and never heard back. I'm pulling out and going to another H&R Block.

There's one tax preparer here that I'm especially fond of. She has been in the business for over…read more25 years and knows how to make you feel loved, even when you owe money. She is a giver of gifts, chocolate, refunds, and hugs. The rest of the staff is friendly as well, but it's Cheryll Kelly who gets our patronage every year. Oh yeah, and she's my mom.

Can I give zero stars? Absurd company that makes appointments to have your taxes done but when you…read moreshow up only a struggling employee is there to tell you sorry the company opened up appointments but no one is there to help you. It was a pretty frustrating few minutes in their store front last week when we were told that. She said the only person who was coming was new to tax preparation and that maybe we should seek help from a CPA. My advice is run don't walk out of there. ‍

I had excellent service with Jackson Hewitt!…read more I came in to get my taxes done, finally, after a terrible divorce. I had made an appointment online, which was awesome. I came in and met with the tax preparer who was just the best. He was very kind, knowledgeable and patient. There was some info that he needed to finish my taxes that I didn't have with me, and he was closing the store in about an hour. Since I live 1 hour away, he offered to come in on Saturday, when they were closed, since I had mentioned I was coming up to the area on Saturday to see some friends. I was so surprised! I couldn't believe he would give up time on his day off just for me. When I was driving up on Saturday, I was a little late and called to let him know. He understood and waited for me. When I arrived, everything was 90% done. After I handed over the last info needed, everything got finished. He gave me some coupons to use for next year's taxes and to hand out to friends. I would highly recommend this JH due to the superb customer service received!

I've known Mark for awhile. Mark cares about people, are they protected and how to handle a claim…read moreif you get one. He has always been there for us, my entire family has enjoyed Mark for years.

We had all of our insurance needs taken care of by Mark and his office for over 8 years, including…read moremy construction business. It was not until we had a loss that we found out we were not covered for what we thought. I would expect that over an 8 year period that someone would ask to go over our policies and point out what we are covered for and what we are not and make some suggestions or give advice, but unfortunately, that never happened. If you are looking for an agent that is involved with your insurance needs and regularly reviewing your policies to see where you might be lacking in coverages, this is not the agent.